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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

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Traveller (31)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent40%
  • Very good26%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
“pancake machine”(4 reviews)
“room was clean”(11 reviews)
“first floor”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
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Offers from Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
Special Offer: Book Direct and Save
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Reviews (108)
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107 results
Traveller rating
41
29
18
10
9
Traveller type
Time of year
LanguageEnglish
41
29
18
10
9
Show reviews that mention
All reviewspancake machineroom was cleanfirst floorroad noiseonly stayed one nightthe hotel staffsofa bedthe staff was friendly and helpfulbusiness tripthe breakfast areagreat place to stayfresh fruitwould definitely stay here againfree breakfastindoor poolmartinsvillecollege
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1 - 5 of 107 reviews
Reviewed 3 weeks ago

We always choose this hotel when visiting family in the area. Rooms and hotel are always spotless, staff is always friendly and helpful, and location is very convenient. Once again, we highly recommend this hotel. Spotless inside and out!More

Thank 978suzanned
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 3 weeks ago

I was delighted to read your review of our hotel. I am glad to hear how much you enjoyed your stay and that our staff provided you with excellent service. Thanks especially for acknowledging our team for a job well done. They loved hearing that...More

Hotel's Favourite
Reviewed 11 May 2018

Second time we have stayed there. This is always a good stay. Very clean, helpful employees. They have a better than usual Motel Breakfast. Close to eateries and service stations, just off U.S. 220 which will be part of the I73 corridor id the Commonwealth...More

Thank L D
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 13 May 2018

We are so pleased that you stayed with us at the Holiday Inn Express & Suites Rocky Mount and we are grateful that you took the time to share your feedback online. We were thrilled to hear about your fantastic stay and that your room,...More

Reviewed 15 April 2018

The employees are nice. The hotel is dated and in need of a good cleaning and some good maintenance. It’s not a dirty hotel but I noticed dust on the table / dust in my room, dust hanging from what looked like a sprinkler in...More

Thank Sailor W
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 17 April 2018

Thank you for choosing to stay at the Holiday Inn Express & Suites Rocky Mount and for letting us know what you loved and what you didn't love. I'm pleased to hear that overall your stay was good. I appreciate you mentioning the areas where...More

Reviewed 16 March 2018

Stopped on way north. Friendly staff at check-in. Clean quiet and comfortable room. Handy location to shopping and dining. Free wifi with good bandwidth. Good free breakfast including eggs and sausage.

Thank bwimpyow
Reviewed 11 March 2018 via mobile

We had a quick visit this weekend to Rocky Mount and stayed here for 2 nights. It was quiet, friendly, the breakfast was very good and the rooms were clean. I have no complaints and would easily stay here again. It did not get 5...More

Thank Easycritic01
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$109 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (27)
Dining (3)
Pool & Beach (3)
Questions & Answers
Ask a question
tcjeffers
20 August 2017|
AnswerShow all 2 answers
Response from HIERockyMountSML | Property representative |
Thank you for bringing this to our attention. The necessary corrections have been made. We apologize for any inconvenience this may have caused you.
1
Vote
JeromeAvalon_NJ
14 February 2017|
AnswerShow all 2 answers
Response from Dot C | Reviewed this property |
No issue for this
0
Votes
Room Tips
"Because we travel with our service dog, we request the ground floor."
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"Best in Rocky Mount"
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"Rooms facing the rear may have a bit less road noise."
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"Stay on 3rd floor!! No noise from rooms above."
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