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    Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

    395 Old Franklin Tpke, Rocky Mount, VA 24151-5501
    011 44 871 423 4917
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    03/12/2017 04/12/2017
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    US$92
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    Traveller (31)
    Room & Suite (15)
    Dining (5)
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    Overview
    • Excellent40%
    • Very good25%
    • Average17%
    • Poor10%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Wheelchair access
    Business Centre
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (97)
    There are newer reviews for Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
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    11 - 15 of 96 reviews

    A TripAdvisor Member
    12238
    Reviewed 13 June 2017 via mobile

    We stayed here two nights while attending concerts at the Harvester. The front desk staff were very friendly & efficient. The room was nice size. The only negative thing about our stay was the lack of water pressure in the shower. We will definitely return.More

    Thank A TripAdvisor Member
    Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 14 June 2017

    Thank you so much for your gracious review! I am pleased to hear that your room and the staff met your expectations. I will get with our maintenance staff to investigate the water pressure issue. We look forward to having you as our guests again...More

    Reviewed 13 June 2017

    I have been staying with Holiday Inn for 30 years. I have been in this hotel 4 or 5 days a week for the last year. There seems to be a real problem with management at this hotel and the front desk. The only staff...More

    Thank r0naldr0gers
    Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 14 June 2017

    Thank you for taking the time to submit a review. I appreciate you bringing the staff deficiencies to my attention, and I will be sure to address those immediately. I recently became the general manager of the property on June 5, 2017, and I am...More

    Reviewed 16 May 2017 via mobile

    This hotel was a true example of professionalism. This staff was so nice and went out of their way to ensure I received the best rate. They got me a room at 1:30am due to a catastrophic experience that I had another hotel further north...More

    Thank 511eugener
    Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 8 June 2017

    Thank you for taking the time to submit a review. I am delighted to hear that you enjoyed everything about your experience, and we look forward to having you as our guest again in the future! Regards, Jeffrey Parker General Manager

    Reviewed 28 April 2017

    In no particular order - Our view from our "suite" was of a concrete structure holding up the sign for the hotel. The curtains covering the awful view had large holes in them. Our "one-bedroom suite" was a room with two double beds and a...More

    Thank HomebodyAdie
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 12 May 2017

    Hello HomebodyAdie, Thank you for staying with us and for sharing your experience. I am very happy that you rated staff service the highest among the aspects of your stay. However, it is very unfortunate that you were not able to fully enjoy your stay...More

    Reviewed 14 April 2017 via mobile

    I was a little nervous but after reading the ratings I decided to book this property. So glad I did! The staff are really friendly and the room was so clean and very nice! Exceeded my expectations, will recommend if anyone stops in Rocky Mount!!

    Thank Tiffany G
    Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 8 June 2017

    Thank you for taking the time to submit a review. I am glad to hear that the hotel and staff more than exceeded your expectations, and we look forward to having you as our guest again in the future! Regards, Jeffrey Parker General Manager

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$92 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, IHG, Travelocity, Hotels.com, Cancelon, Orbitz, Hotwire, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Rocky Mount
    • Also Known As
    • Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake ,
    • Holiday Inn Rocky Mount ,
    • Rocky Mount Holiday Inn
    Add Photo Photos
    Traveller (31)
    Room & Suite (15)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (30)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Comfort Inn Smith Mountain Lake
    66 reviews
    1.15 miles away
     
    Nearby Restaurants
    Buddy's BBQ
    7 reviews
    .61 miles away
    McDonald's
    12 reviews
    .61 miles away
    Quiznos
    8 reviews
    .16 miles away
    Bojangles'
    13 reviews
    .14 miles away
    Nearby Attractions
    Harvester Performance Center
    100 reviews
    1.81 miles away
    Booker T. Washington National Monument
    73 reviews
    10.23 miles away
    Chaos Mountain Brewing
    14 reviews
    11.60 miles away
    Blue Ridge Institute
    9 reviews
    13.87 miles away
    Ask a question
    Questions & Answers
    tcjeffers
    20 August 2017|
    AnswerShow all 2 answers
    Response from HIERockyMountSML | Property representative |
    Thank you for bringing this to our attention. The necessary corrections have been made. We apologize for any inconvenience this may have caused you.
    1
    Vote
    JeromeAvalon_NJ
    14 February 2017|
    AnswerShow all 2 answers
    Response from Dot C | Reviewed this property |
    No issue for this
    0
    Votes
    Room Tips
    "First floor facing the parking lot."
    Read review
    "Don't expect an actual suite."
    Read review
    "AVOID third floor - no water pressure (hot or cold)"
    Read review
    "All rooms are nice and QUIET! Even the rooms that face the road. I always prefer rooms on the top floor (3rd..."
    Read review
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