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Courtyard by Marriott Richmond Airport

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Traveller (105)
Room & Suite (61)
Videos (1)

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About

#4 of 15 hotels in Sandston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner

See why so many travellers make Courtyard Richmond Airport their hotel of choice when visiting Sandston. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Courtyard Richmond Airport features 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Courtyard Richmond Airport, free parking is available.

For those interested in checking out Seven Pines National Cemetery (2.1 mi) while visiting Sandston, Courtyard Richmond Airport is a short distance away.

While you’re here, be sure to check out some of the barbeque restaurants, including Hillbilly Red's Barbeque, Sandston Smokehouse, and Andy's Barbecue, all of which are a short distance from Courtyard Richmond Airport.

We’re sure you’ll enjoy your stay at Courtyard Richmond Airport as you experience all of the things Sandston has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
544Reviews5Q+A91Room tips

Reviews
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Katie B wrote a review Dec 2023
9 contributions4 helpful votes
I was very hopeful for our stay here as Marriott’s have always been nice. This one was nothing short of a disaster. The room was ok but the bathroom was disgusting and in need of major repairs. It looked like there was mold under the torn off wallpaper and water damaged walls. A shelf had been torn off of the shower wall and not fixed. The toilet was crooked. The sofa had multiple stain on it and the desk chair was broken. Unfortunately we didn’t realize the state of the bathroom until after we were all unpacked and settled in. The pool was too cold to even swim in. One positive was the front desk staff, they were very kind and helpful. The worst part is I reached out the the hotel and after one email back, I haven’t heard anything. I’ve sent 3 emails since and the issue is still unresolved. Would not stay here again.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charmelle Washington, General Manager at Courtyard by Marriott Richmond Airport
Responded 26 Dec 2023
I am saddened to hear that your stay was less than perfect. We strive to provide clean and comfortable accommodations with great service. I apologize that this was not your experience. Please call the property at 804-652-0500 and ask for me or my email. I look forward to assisting you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy K wrote a review Dec 2023
1 contribution
Comfy beds, clean room, caring staff. Our fight was canceled. Upon return to the hotel from the airport the staff was very accommodating. They adjusted our rate and provided a complimentary breakfast. The next time I am in Richmond I will stay here again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thomas K wrote a review Oct 2023
1 contribution
This is one of those ancient courtyards where they remodel the lobby and leave the rooms preserved in the late 90s. Elevator was slow and filthy. Bathroom did not appear to have ben cleaned. Hair and dust all around.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Darryl S wrote a review Oct 2023
1 contribution2 helpful votes
So, recently I walked into the lobby of this property with the intent of booking a room for the night after a long flight. Mind you, I understood that a reservation might be needed in advance. However, most reputable hotels would allow walk-ins, based upon availability. Upon entering, I overheard one of the front desk staff members yelling at another guest about not allowing a small portable fan on property while checking in. Afterwards, I approached the front desk agent, Natalie, for directions to the public restroom prior to booking a room. She immediately asked if I had a reservation and I replied that I was interested in booking a room for the night and just needed to use the restroom. She replied (with an attitude), "No, we are sold out!". I asked, "So, I cannot even use your restroom?" Natalie: "No!" (without any explanation). I have never experienced this at any other hotel properties. Disgusted with her poor attitude, lack of hospitality, and empathy, I simply left the property as Natalie made smart remarks upon my exit. I eventually booked a room at another property with exceedingly friendlier service. Based upon my bad experience, Natalie needs coaching and counseling by hotel management as she does not reflect the quality of hospitality service typically offered by the Marriott brand. Until then, I would highly recommended that if you are browsing around for nearby hotels that you do not waste your money at this particular property.
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Date of stay: October 2023
Value
Service
Trip type: Travelled solo
Room Tip: Smoke odor outside building, very poor service,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tourist2ct wrote a review Aug 2023
connecticut67 contributions26 helpful votes
This is a very old, not particularly clean, not up to courtyard standards hotel. Felt vaguely unsafe. Near a lot of seedy motels. The “bistro “ isn’t a bistro. It’s like a sad little coffee shop. Rooms had shower curtains. Loud AC. Was near airport so I figured it would be fine. Would not stay here again. The nearby Sheraton looked better.(from the outside) guessing the hotels near the airport are just not that great in general.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DocDaniel23185 wrote a review Jul 2023
Williamsburg, Virginia7 contributions1 helpful vote
Check in was efficient and moderately personable. The negatives started as soon as I opened the door to the room. The room smelled musty, the carpet was frayed. There was a blood stain on the bed. The shower door wouldn’t open or close because it was off the track. There was some sort of constant clicking noise from the HVAC system that made sleeping a challenge. And was that an old-school telephone jack on the wall? I had requested an early wakeup call but woke up early and canceled it; and they made the call anyway (fortunately, no harm done there). I stayed one night rather than the two I had booked - I can do better. Unexceptional 2.5 star experience.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Esther V wrote a review May 2023
5 contributions1 helpful vote
After been travel for Work this will be our 4 hotel stay going in less than a month. We started with a chat no one answer request some items true chat and in person and was denied simply like towel, blankets, pillows and explain and have some medical needs but answer was NO . One Towel pp and and coffee no extra regardless if you are in medical need on off the staff answer “was are you going to make me work today “ Never Again Will Stay Her 😱 Picture are Deceiving out side is dirty not safe
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Pool is indoor on the picture looks nice But The smell of Chorine is so strong that Irritated...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charmelle Washington, General Manager at Courtyard by Marriott Richmond Airport
Responded 17 May 2023
V6426PBestherv, I sincerely apologize for your experience. Providing world class hospitality is our top priority and we failed to meet your expectations. This staff has been recognized at every level for exceptional service and I apologize that you did not get to experience that.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hudsonmccraw wrote a review May 2023
Virginia Beach, Virginia2705 contributions201 helpful votes
+1
This was my first time staying at this hotel, and despite its proximity to the airport, is very quiet inside and out. The room I had was impeccably clean, comfortable, with everything in sound working order. The room furnishings were great, and I really liked the bedside connectively, including conventional power outlets and USB ports on both sides of the bed. I did place an order at the Bistro, the in-house restaurant. And the food I ordered was excellent. The location is nice enough, and within walking distances to several restaurants. However, the only parking lot entrances are the two street sides ones off of Williamsburg Road, and there isn't one that is off the road that leads to a couple other hotels. It would be nice if there was. It's just a minor quibble though. As for the hotel staff, they were courteous and helpful. Overall, I was impressed with the hotel, and can see myself staying here again in the future.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charles P wrote a review Apr 2023
17 contributions21 helpful votes
This property is quite old and in serious need of a remodel. The toilet is so old it ithe seat was yellow with age. Furniture was scratched up. Overall it was nasty. I stayed here to catch an early flight. Was not worth the points I used. I am finding many Marriott properties are like this now. Time to look at another chain
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Avoid this property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charmelle Washington, General Manager at Courtyard by Marriott Richmond Airport
Responded 24 Apr 2023
Charlesp895, thank you for taking the time to leave your feedback. The hotel is getting fully renovated next year and we hope you will visit us again after the updates. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharise Y wrote a review Mar 2023
1 contribution
When I got here they didn’t have the room I booked. Called for towels they said they only give one towel very disappointed in my stay. I will not be coming back. Just stayed at the one in Virginia Beach the stay was so much better
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£121 - £163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott richmond airport hotel sandston, courtyard hotel richmond airport, courtyard sandston, sandston courtyard, sandston marriott, courtyard hotel sandston
LOCATION
United StatesVirginiaSandston
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD BY MARRIOTT RICHMOND AIRPORT - Updated 2024 Prices (Sandston, VA)

Frequently Asked Questions about Courtyard by Marriott Richmond Airport
Which popular attractions are close to Courtyard by Marriott Richmond Airport?
Nearby attractions include Roller Dome Skating Rink (0.4 miles).
What are some of the property amenities at Courtyard by Marriott Richmond Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Richmond Airport?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Courtyard by Marriott Richmond Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Richmond Airport?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Richmond Airport?
Conveniently located restaurants include Roberto Italian Restaurant, Mexico Restaurant, and Canastas Peruvian Chicken.
Are there opportunities to exercise at Courtyard by Marriott Richmond Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard by Marriott Richmond Airport have an airport shuttle?
Yes, Courtyard by Marriott Richmond Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Courtyard by Marriott Richmond Airport have airport transportation?
Yes, Courtyard by Marriott Richmond Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Richmond Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Richmond Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.