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Residence Inn by Marriott Springfield Old Keene Mill

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Traveller (51)
Room & Suite (87)
Dining (16)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“parking garage”(17 reviews)
“dining table”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Residence Inn by Marriott Springfield Old Keene Mill
Special Offer: Member Rates
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Offers from Residence Inn by Marriott Springfield Old Keene Mill
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (305)
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303 results
Traveller rating
206
67
17
8
5
Traveller type
Time of year
LanguageEnglish
206
67
17
8
5
Show reviews that mention
All reviewsparking garagetwo bedroom suitedining tablefull kitchendc areametro stationoatmealthe location is perfectwould stay againhotel is cleaneach morningsitting areahome away from homefree breakfasta great place to stayfitness roomclose proximity
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1 - 5 of 303 reviews
Reviewed 3 days ago via mobile

My family and I stayed in a 2 bed, 2 bath suite. The rooms were clean and well stocked. Beds were comfortable. My teen son complained that the sofa bed was springy. I wouldn’t recommend it for an adult. Breakfast was the standard SAD American...More

Thank Tosha K
Response from Afiya M, General Manager at Residence Inn by Marriott Springfield Old Keene MillResponded yesterday

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and...More

Reviewed 3 days ago via mobile

My family spent a night here while on a road trip. Very clean, courteous staff, spacious room. The breakfast was a bit chaotic and lots of rude people but the staff are on top of garbage and replenishing food. My only need for growth is...More

Thank shynk
Response from Afiya M, General Manager at Residence Inn by Marriott Springfield Old Keene MillResponded yesterday

Thank you for taking the time to review our hotel and share some of your thoughts about your stay with us. If you are ever back in the area we hope to serve you again in the future!

Reviewed 9 June 2018 via mobile

My husband and I were moving from NJ down to Charleston last week. My car started to overheat on the side of the road and had to get towed to fiat. My father in law booked us here so we were close to the dealership....More

Thank Fay W
Response from Afiya M, General Manager at Residence Inn by Marriott Springfield Old Keene MillResponded 12 June 2018

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and...More

Reviewed 19 May 2018 via mobile

We love Residence Inn and this was no exception. The employees were all very friendly and helpful. Helpful that they will take you to the metro station and pick you up. Close to alot of different restaurants.

1  Thank justme2ooo
Response from Tharaldson, Guest Relations Manager at Residence Inn by Marriott Springfield Old Keene MillResponded 26 May 2018

We are happy to hear you enjoyed your stay and our staff took great care of you. Thank you for your review and recommendation. Have a Great Day! Amy Trostle

Reviewed 17 May 2018 via mobile

Great stay as always. I choose this place over others whem I'm in the area. Mostly clean room (little mildew under shelf in shower & tracks of closer door could stand a vacuum) and very comfortable setup. Quite, quaint grounds and property. Awesome and polite...More

Thank sjalbertson
Response from Afiya M, General Manager at Residence Inn by Marriott Springfield Old Keene MillResponded 18 May 2018

Thank you for your review. We take pride in our hotel and glad that your stay with us was great! I have noted the cleanliness issues and have addressed them with our team to ensure that this has been corrected. We thank you again for...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$116 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (87)
Dining (16)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
merlemom
14 May 2017|
Answer
Response from lm0s0 | Property representative |
The hotel is 11.6 miles from Mount Vernon, about 20 minutes drive.
0
Votes
Frances M
20 August 2015|
Answer
Response from Meg A | Property representative |
Yes, we do! It is available Monday-Thursday each hour on the hour 7am-10pm. Friday-Sunday 7am-8pm each hour on the hour. Hope that helps!
0
Votes
Room Tips
"Being on the third floor was comforting just in case of an emergency."
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"I've seen guests with pets in their rooms. If you have allergies, make sure you request a room that has..."
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"Pick a room with a Northern view of the tall neighborhood trees of Springrfield."
Read review
"All rooms seem remodeled and quiet"
Read review
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