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TownePlace Suites Springfield

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155 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Reviewed 2 weeks ago

We stayed at the TownePlace Suites in Springfield, VA over Veterans Day weekend so that we could visit the zoo and museums in Washington, DC with our kids. The hotel was clean and the staff were pleasant and accommodating. We chose this hotel because there is a Metro stop within a couple of miles with easy parking and easy access...

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Helpful?
1Thank Jayshively
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see...

Seattle, Washington
Reviewed 17 December 2016

I was there for 4 nights on business. The receptionist absolutely insisted that I get the 2nd floor, instead of the 4th that I had requested. I found that odd. The room itself was very clean and decently equipped. Housekeeping did a great job. I was within walking distance of some very good food choices. They have a conventional parking...

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Helpful?
Thank Quazi F
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconvenience you experienced during your check-in process. Your willingness to share your thoughts is appreciated. TownePlace Suites Marriott is committed to providing our guests with the highest quality services and facilities. Your comments are important to the success of our organization, as we rely on you, our guest, to...

Kiev, Ukraine
Reviewed 5 December 2016

We generally stay here when we are in the Northern Virginia area and it is always a good choice. The rooms are still comfortable and the location is very convenient to shopping areas and to 395 north and south. The location is quiet and there is ample parking. The breakfast service is still good, but the quality seems to have...

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Helpful?
Thank Glen W
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the TownePlace Suites Springfield with us. Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Springfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...

Johnson City, Tennessee
Reviewed 22 November 2016

The rooms were clean but the furniture was not. The couches and chairs were very worn, with pieces of the chair arms worn off. The staff was very friendly and helpful. The breakfast was plentiful. The best part was the staff.

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Helpful?
Thank TJ S
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care of our property, our main priority is to be able...

Chicago, Il.
Reviewed 1 November 2016

We stayed here twice in a week, in two different rooms, both times in a two bedroom suite. I like TownePlace Suites as a brand, I appreciate being able to have two bedrooms and a kitchen at a reasonable cost. The first time was fine, the second time the suite had ripped and dirty furniture, the carpet needed cleaning, the...

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Helpful?
1Thank follylover
Angela R, Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thank you for choosing TownePlace Suites Springfield for your recent stay in Springfield. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating, we take great pride in taking great care of our hotel, our main priority is...

Somerset, Pennsylvania
Reviewed 27 October 2016

For us, there are two important aspects of a stay that turns a nice stay into an outstanding one? Always first on the list are the people we interact with while staying away from home. The staff at Springfield is absolutely wonderful. In a very short while, they made us feel like family. I wish I could remember all of...

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Helpful?
Thank rebboeb
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thank you very much for your nice review. We look forward in welcoming you back in the spring for your next stay in Springfield! Regards, Angela Rashad Assistant General Manager

Vancouver, Washington
Reviewed 26 October 2016

We were visiting family in Virginia but wanted easy access to Washington DC, and this hotel was the perfect location. It is in a safe neighborhood close to the Springfield Town Center, so there are lots of dining options (highly recommend Bob Evans and the Silver Diner for good home-style food), and the DC Metro station is less than a...

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Helpful?
Thank KD_in_SD
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see...

Reviewed 23 October 2016 via mobile

Always love Marriott properties but Marriott should take name off property. Dirty. Ripped couches and comforters. Lots of smoking that entered top floor rooms through stairwells. No help from staff when asked about smoke.

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Helpful?
Thank Susan L
Angela R, Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thank you for choosing TownePlace Suites Springfield for your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating, we take great pride in taking great care of our hotel, our main priority...

GUILFORD
Reviewed 17 October 2016

My room was clean, the staff was excellent , it was a very good value . I was traveling with a young child and felt safe. This area is tough to navigate , many large highways...I would research the route to the hotel and not rely solely on web navigation

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Helpful?
Thank lizny3
Angela R, Front Office Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Thanks very much for your nice review. We look forward to welcoming you and your child for your next stay with us. Kind regards, Angela Rashad Assistant General Manager

Baltimore, Maryland
Reviewed 10 October 2016

Bottom line - this hotel failed to honor an existing reservation, leaving me stranded. Either book directly through them or not at all. And have a backup plan. details - I booked a hotel WAY IN ADVANCE thru a travel site (booking.com/hotels.com/expedia.com/ orbitz.com). you get the drift. Upon arrival, they did not have the room and could not adjust the...

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Helpful?
Thank jprep
Angela R, Manager at TownePlace Suites Springfield, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconvenience you experienced at TownePlace Suites Springfield. Your willingness to share your thoughts is appreciated. TownePlace Suites Marriott is committed to providing our guests with the highest quality services and facilities. Your comments are important to the success of our organization, as we rely on you, our guest, to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Springfield

Address: 6245 Brandon Ave, Springfield, VA 22150-2510
Region: United States > Virginia > Fairfax County > Springfield
Price Range: £88 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Springfield 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Towneplace Suites Springfield Hotel Springfield
Springfield Towneplace Suites
Hotel Style:
#6 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Springfield staff and other travellers.
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sandiego
sandiego

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Questions? Get answers from TownePlace Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a high floor.”
 of 5 bubbles Jayshively, 4 Jan 2017 | Read review
“Get a higher floor”
 of 5 bubbles QuaziF, 17 Dec 2016 | Read review
“Room's on the Brandon Ave side and rooms not facing east are more quite because they are not facing the interstate.”
 of 5 bubbles TJS925, 22 Nov 2016 | Read review
“Two bedroom suites are either right next to the elevator or down a very long hall. Ask if the room was been refurbished lately.”
 of 5 bubbles follylover, 1 Nov 2016 | Read review
“Recommend a top floor room to avoid noise from occupants above you.”
 of 5 bubbles KD_in_SD, 26 Oct 2016 | Read review
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