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Quality Inn & Suites

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Traveller (44)
Room & Suite (23)
Dining (5)
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Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“window seat”(11 reviews)
“usb ports”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (229)
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228 results
Traveller rating
104
87
24
9
4
Traveller type
Time of year
LanguageEnglish
104
87
24
9
4
Show reviews that mention
All reviewswindow seatusb portsdecorated nicelywafflesgreat view of the mountainsbed was comfortablepretty viewwaffle makerone night staybreakfast roomwould stay againstaff was friendlyking suiteshort staya long road tripsmall roomoutdoor pool
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1 - 5 of 228 reviews
Reviewed 1 week ago via mobile

We stayed here a few times prior. First visit or two was fine. The third visit was disappointing. The heating system in several rooms just plain stunk. We like the location and decided to try again. Appears the hvac units were changed out, at least...More

Thank mdjc78
Response from jay p, General Manager at Quality Inn & SuitesResponded 1 week ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 24 February 2018 via mobile

We stayed here twice over the past week as Staunton is a good stopping point going down and coming back from Florida, and were extremely disappointed both times. The first night we stayed we needed to request a different room as the first room had...More

Thank PRNap
Response from jay p, Manager at Quality Inn & SuitesResponded 26 February 2018

Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room and floor on your recent visit....More

Reviewed 6 February 2018

Although the hotel is clean and comfortable I will never stay here again. We stayed on two separate nights. The first night we could hear the people in the next room talking. But they quieted down a little after midnight. But then, the heater kept...More

Thank WeasersWife
Response from jay p, Manager at Quality Inn & SuitesResponded 26 February 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 24 January 2018 via mobile

Relatively new hotel..our room was very nice, spotlessly clean and very comfortable. Room was quiet and beds very comfortable. Easy access on and off RT 81 ..it sits high on a hill with outstanding views across a valley. The morning sunrise from the lobby was...More

Thank Barbara L
Response from jay p, Manager at Quality Inn & SuitesResponded 26 February 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 22 January 2018

Clean, quiet,but we had trouble heating up the room with the air conditioning. Beds were comfortable, enough hot water. We would like that breakfast was earlier, so no comment on breakfast. Close to many restaurants At 5:30 pm they refused our discount coupons Will probably...More

Thank Alexiso88
Response from jay p, Manager at Quality Inn & SuitesResponded 26 February 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$97 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Staunton
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$97 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Staunton
Room types
Non-Smoking Rooms, Suites
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Traveller (44)
Room & Suite (23)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Bill K
13 May 2017|
AnswerShow all 3 answers
Response from John N | Reviewed this property |
Most of the rooms are usually pet free because they reserve a block of rooms for pets only from my understanding.
0
Votes
Room Tips
"Ask for a mountain view!"
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"King suite was huge and jacuzzi (along with the rest of the room) was nice and clean!"
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"I always suggest a room away from the elevators and ice machine"
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"ask for a room facing the front and you get a fantastic view"
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