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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
Certificate of Excellence
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175 Reviews from our TripAdvisor Community

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Showing 170: English reviews
New Haven, United States
Reviewed 4 days ago NEWvia mobile

After driving 7 hours in the rain I arrived to find that I made my reservation on IHG website for the wrong night. Elaine was at the desk and took great care of me and made sure I had a room for the night. She went above and beyond and was amazing! I truly hope they appreciate her the way...

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Helpful?
Thank Sean B
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Sean B, Thank you for your thoughtful response. We are please to hear that you encountered Elaine the day of you arrived. She is always attentive and ready to help anyone. She is definitely a star here at our hotel. We hope we can assist you with any future stays in the Sterling area! Sincerely, The Candlewood Suites Sterling...

Baltimore, Maryland
Reviewed 4 days ago NEW

Just finished up a long stay. Check in was easy and quick, IBRAHAM greeted me with a big friendly smile and couldn't be more helpful. Having the kitchenette was a big plus. ELAINE joined the staff while I was there, she is energetic, courteous and super helpful. It was nice to be greeted with a smile and a big hello...

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Helpful?
Thank nhBalto
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear nhBalto, Thank you for taking your time and writing such a lovely review. We are delighted to hear that you enjoyed our amenities in our hotel! We take great pride in providing the best customer service as possible and are delighted that Ibraham and Elaine was able to assist you. We value our team and it is our greatest...

Reviewed 3 weeks ago via mobile

Got to the hotel late and Elaine at the front desk checked me in. She was extremely friendly and helpful. Even though it was late she was still smiling and enthusiastic. Room was very nice.extremely spacious and clean as well. Would stay here again for sure.

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Helpful?
Thank Alex G
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Alex G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Elaine is awesome at the front desk, she loves what she does and it truly shows. We look forward to seeing you again in the future. Sincerely, The Candlewood Suites Sterling Hotel Team

Reviewed 4 weeks ago via mobile

I stayed at the Candlewood Suites in Sterling for two nights. This is an extended stay hotel, but the price was hard to beat for the two nights I stayed. I have stayed here before, so figures I should review it. The suite I stayed in had a queen bed, recliner, kitchen and kitchen table. Great place to stay for...

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Helpful?
Thank klwood2000
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear klwood2000, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us here. Thank you for your loyalty. We are thrilled to know our location, and some of our Hotel- favorite amenities were convenient for you. Elaine is great at the front desk and really takes pride in her...

Herndon, Virginia
Reviewed 4 weeks ago via mobile

The room is absolutely beautiful and spacious! The staff is super friendly especially ELAINE. She gave us a tour over the weekend and took her time to show us every thing at the hotel. Another best part of our stay was the laundry facility! It is 100% Free! Thank you Candlewood Suites and Elaine for making us feel at home!...

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Helpful?
Thank Tristanven
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tristanven, Thank you so much for your review of our hotel. Elaine is a super star at the front desk. She is always willing to preform above and beyond for each and every one of our guests here. We are pleased to hear you enjoyed your stay, while feeling right at home. We hope to see you again in...

Leesburg, Virginia
Reviewed 1 November 2016

Puneet does an exceptional job at the front desk! She exceeded all of our expectations while maintaining a genuine, and caring attitude. Everyday we are greeted with a smile at the front desk, and a warm greeting. Hotel rooms are clean and quiet. Great stay.

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Helpful?
Thank rgill825
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear rgill825, Thank you so much for taking the time out to write us a 5-star review! We are thrilled to hear Puneet exceeded your expectations. She truly values each and every one of our guests. We are pleased to know you had a great stay. We hope you will visit us again soon. Sincerely, The Candlewood Suites Sterling Hotel...

Herndon, Virginia
Reviewed 27 October 2016 via mobile

Elaine goes above and beyond!! All of the staff is helpful and friendly very accommodating. Location is perfect wonderful value for the money spent and HELLO... WALMART IS LITERALLY NEXT DOOR!! Can I say convenient....

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Helpful?
Thank Tara D
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tara D, Thank you for taking the time out to write us this 5-star review. We are pleased to know our location served as a convenience to you during your stay. We are thrilled Elaine was accommodating to you during your stay. She truly goes above and beyond to ensure our guests are satisfied! Sincerely, The Candlewood Suites Sterling...

Reviewed 25 October 2016

First, I was impressed with the quaint lobby which was cozy. Upon check in, we were greeted with a great smile by a young lady. Her name is Elaine. She was awesome. Very efficient and detailed in the entire process. She was knowledgeable of near restaurants like Pf Changs and Cheesecake - our personal faves. The room was just awesome....

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Helpful?
Thank Noel D
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Noel D, Thank you so much for taking the time out to write us this 5-star review! Elaine is truly wonderful at the front desk. She takes great pride in her position, and is very knowledgeable of the area. We are thrilled you enjoyed our renovations; as well as, our One Bedroom Suite. We hope to see you soon!...

Westfield, United States
Reviewed 20 October 2016 via mobile

The staff is excellent. Rooms are clean and comfortable. Rooms are updated and very inviting Elaine welcomes you at the front desk and makes sure you are treated as an important guest. Great hotel for the money. Shopping mall is right around the corner.

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Helpful?
Thank Mike W
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Mike W, Thank you for taking the time out to write us this 5 star review! We are thrilled you enjoyed your stay in our renovated rooms. We are continuing renovations early next year! We hope you can visit us again to experience our newly renovated rooms. Elaine is wonderful at the front desk, and we are please to...

Ashburn, Virginia
Reviewed 18 October 2016

Elaine at the front desk was awesome. She made me feel right at home! The room was better than I expected and I will definitely not hesitate to reserve a room at this location again! Thanks for the great service!

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Helpful?
Thank soolfacts
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear soolfacts, Thank you for taking the time out to write us this 5-star review! We are thrilled Elaine exceeded your expectations during your stay with us here at the Candlewood Suites Sterling. We are pleased to know you may be visiting us again. Please give us a call directly if ever in need of a room, we'd love to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Region: United States > Virginia > Loudoun County > Sterling
Price Range: £70 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hotel Sterling staff and other travellers.
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San Francisco, CA
10 months ago
Paris, France
over a year ago

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Questions? Get answers from Candlewood Suites Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have best views”
 of 5 bubbles 541noeld, 25 Oct 2016 | Read review
“2nd floor and above. being close to the elevator was not even a problem”
 of 5 bubbles 426sushmitac, 20 Aug 2016 | Read review
“nice and quiet place to stay..”
 of 5 bubbles annalJ7464NG, 22 Apr 2016 | Read review
“Not sure because such a short stay”
 of 5 bubbles 596JeffE, 23 Mar 2016 | Read review
“They have several styles. Be sure to tour them. For the deluxe suite fit me perfectly.”
 of 5 bubbles brezinbyu, 6 Dec 2015 | Read review
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