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Hilton Garden Inn Chesapeake/Suffolk

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Traveller (15)
Room & Suite (9)
Pool & Beach (6)
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Overview
  • Excellent54%
  • Very good25%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(66 reviews)
“movie theater”(11 reviews)
“great hotel”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Chesapeake/Suffolk
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Chesapeake/Suffolk
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (566)
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564 results
Traveller rating
295
144
71
36
18
Traveller type
Time of year
LanguageEnglish
295
144
71
36
18
Show reviews that mention
All reviewsfront deskmovie theatergreat hotelbusiness tripthe hotel is cleannice areaeasy accessconvenient locationthe hotel staffwould stay here againhot tubi highly recommend this hotelexcellent customer servicerestaurants and shoppingbreakfast buffethome away from homestaff was friendly
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1 - 5 of 564 reviews
Reviewed 1 week ago

We stoped on the way down to the OBX and it was a great place to stay. The staff and hotel was wonderful. The room was very clean and nice. The hotel looked very new and clean. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
Thank Y4890WVthomasc
Hotel's Favourite
Reviewed 4 weeks ago

In town on business and this was the closest property to where I was working. So glad I booked it because I will certainly be back. The service at the front desk for both check in and check out was flawless. Housekeeping Rocks!! Three days...More

Thank phil753
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 3 weeks ago

Thank you for a stellar review about our hotel. Our entire team thank you so much for staying here and we are glad to hear it was an excellent stay! We look forward to welcoming you back here in Suffolk!

Reviewed 1 week ago

Carol and the rest of the staff have as always been awesome. They have been very accommodating to the many changes to my stay. This is the reason i choose this HGI when staying in the area. Housekeeping services are also great.

Thank Chris D
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 6 days ago

Greetings Chris D and thank you so much for sharing your experience with TripAdvisor! We are all delighted to hear our hospitality and service shined through during your stay here. We look forward to your many visits here in Suffolk!

Reviewed 2 weeks ago

Hotel was clean. The bedding was comfortable. The staff was friendly and helpful. There was a nice variety for breakfast. Location was good and we would stay again. The trip was for leisure with family.

Review collected in partnership with Hilton Garden Inn
Thank cleydon
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 2 weeks ago

Greetings to you Cleydon and thank you for sharing your experience and giving us a stellar review. We are so happy to hear overall we exceeded your expectations and look forward to your next visit here.

Reviewed 2 weeks ago

It was a clean, comfortable room. The staff was pleasant and professional and eager to help. We went to the restaurant for dinner and waited more than 30 minutes. We told the bartender who was our server that we were leaving. Other than that, it...More

Review collected in partnership with Hilton Garden Inn
Thank IbeKatherine
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 2 weeks ago

Thank you so much for sharing your experience during your stay here. We are glad you found our hotel clean and staff pleasant and professional. I am so sorry you had to wait more than 30 minutes in the restaurant and had to leave. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suffolk
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$103 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suffolk
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (15)
Room & Suite (9)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lenycantarero
11 August 2017|
AnswerShow all 7 answers
Response from Carole D | Property representative |
Thank you so much for reaching out to us. It normally takes about 35 minutes from our hotel to the Virginia beach. Traffic varies however and summer could be hectic in the area and you will see traffic when you get closer to... More
0
Votes
Vanessa J
2 October 2015|
Answer
Response from Sophie S | Reviewed this property |
They had both buffet and menu breakfasts. I don't remember the prices but they were reasonable. We had breakfast buffet every day during our stay and enjoyed it. Call the hotel for specifics,
0
Votes
Room Tips
"Don't stay here"
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"Choose another hotel ..."
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"If you like SUPER firm mattresses, this is a good hotel property for you."
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"Check you bed before you unpack. My room had the mattress on a plywood, not box spring. Very hard."
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