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Econo Lodge Suffolk

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Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (1)
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Overview
  • Excellent0%
  • Very good0%
  • Average13%
  • Poor17%
  • Terrible70%
3 Apr 2018
“Shabby ”
13 Dec 2017
“WILL NEVER STAY HERE AGAIN”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (23)
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1 - 5 of 23 reviews
Reviewed 3 April 2018 via mobile

Shabby room, facet handle came off. I woke up with bug bites on my legs! I left. No refund was offered when I complained. The drapes wouldn't close all the way so light came in. Dark lighting in the bathroom.

Thank William S
Response from Rajni S, Manager at Econo Lodge SuffolkResponded 4 April 2018

We have look through with pest control personal and not found any activity of bug. It seem to us that guest have some bug bite some place.

Reviewed 13 December 2017

I reserved two rooms at this hotel. When I got there he tried to charge me an extra $10 because there were two people staying in a room with a double bed. He stated that there was a $10 per person charge. The only extra...More

Thank Kendra S
Response from Rajni S, Manager at Econo Lodge SuffolkResponded 15 December 2017

Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. As I am remembered that you had reserved two room with one bad in each room with one person in...More

Reviewed 28 November 2016 via mobile

This is the worst place I have ever stayed....room disgusting...toliet wouldn't flush and was filthy. Employees were useless and had no idea what they were doing. Overcharged me now fighting to get money back. Do not stay hereMore

Thank Kelly N
Response from Rajni S, Manager at Econo Lodge SuffolkResponded 29 November 2016

Dear Kelly McDaniel: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia.. I have received your e-mail about charge on your credit card and I have replied that only charge made on your credit card was $ 194.99 on 11/24/16...More

Reviewed 21 November 2016

Front desk attendant was unprofessional to be polite. Gave me a dirty room-unmade bed, clothes about etc, but that wasn't the bad part. When i came back to the lobby he made a huge to-do that it wasn't his fault and really i didn't care...More

Thank Dani M
Response from Rajni S, Manager at Econo Lodge SuffolkResponded 23 November 2016

Dear Sir: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. As I remembered, you came to front desk next day and discussed with me about your stay. After...More

Reviewed 16 August 2016 via mobile

We stopped midday to reserve a room. Charged a fee and were not advised. Room was dirty, bathroom floors had not been cleaned nor the bathroom. Bedspreads looked like they were 50 years old, everything about this place is substandard from check in to check...More

Thank flyby8906
Response from Rajni S, Manager at Econo Lodge SuffolkResponded 26 August 2016

Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. I would like to offer you 25% discount on your next visit to our Econolodge, Suffolk, Virginia. When calling to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Pool
Hot Tub
Details
Price range
US$58 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Always ask to see the room before you accept! I know I didn't and was sorry!!!!!!!!"
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"Not somewhere I'd recommend,"
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"Suggest one ask to see the room offered before checking in."
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"Avoid this motel at all costs."
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