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Neptune Park Inn

333 reviews
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Traveller (87)
Room & Suite (31)
Pool & Beach (3)
Overview
  • Excellent8%
  • Very good9%
  • Average12%
  • Poor19%
  • Terrible52%
20 Sep 2017
“Disappointed”
8 Sep 2017
“Gross!”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair access
Family Rooms
1.5 Star Hotel
All hotel details
Rooms
1 Apr2 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)Write a Review
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81 - 85 of 331 reviews
Reviewed 14 July 2017

Air condition not working well,no wifi in the room,phone not working,,ref working but freezer is not defrost,check in you have to wait a little bit and front desk is warm not sure if air condition is working. The only thing that pleases me is near...More

Review collected in partnership with this hotel
Thank Q2864BZemmag
Response from Harmony_Management, Manager at Neptune Park InnResponded 25 July 2017

Thanks for your review. We are glad that you were pleased to be near the boardwalk. We did have some issues with the wifi but believe those issues have now been resolved. Please do come back again soon!

Reviewed 13 July 2017

Hot in lobby,corridors, and room AC was on but barely working.Door to room seems thief friendly.Hotel needs total remodeling and upgrade.For the price,expected better.Excellent location,so if upgraded would be great.But it won't happen.People will still stay there.But my family won't.Very dissatisfied. Pictures online are deceiving....More

Thank Cindy G
Response from Harmony_Management, Manager at Neptune Park InnResponded 14 July 2017

Thanks for your comments about our excellent location! We are working to get the AC in better shape, but we have had an extreme heat wave here and it seems everyone is trying to keep up.

Reviewed 12 July 2017

The service was excellent and the facilities very comfortable.It has sea view, when crossing the avenue is the beach. I loved the pool on the roof of the hotel and it is close to restaurants, shops and other attractions such as mini golf, aquarium, water...More

Review collected in partnership with this hotel
Thank 807vivianf
Response from Harmony_Management, Manager at Neptune Park InnResponded 14 July 2017

Thanks so very much for your great review. Glad you were able to take advantage of our great location, comfortable facilities and excellent service. Please do come back to see us soon!

Reviewed 12 July 2017 via mobile

This place was not good. The lobby was 88 degrees, and the room although the act was set at its lowest was burning up hot as well. The wifi password would not work and when I called the front desk to confirm the password I...More

Thank Hilary W
Response from Harmony_Management, Manager at Neptune Park InnResponded 14 July 2017

We are sorry that we did not meet your expectations. Thanks for letting us know about the wifi issues, we will have our IT staff see if they can resolve the problem.

Reviewed 12 July 2017

Terrible experience booked my hotel online said that I was supposed to get a free continental breakfast that I could check in between 3 and 4 p.m. Once I arrived at the hotel they were very nasty with me and told me I could not...More

Review collected in partnership with this hotel
Thank 265diannaa
Response from Harmony_Management, Manager at Neptune Park InnResponded 14 July 2017

We do apologize that you were not able to check in between 3:00 and 4:00 but had to wait until 4:00. If we have clean rooms we do allow early check-in but it cannot be guaranteed. Please do not charge "false advertisement" just so that...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$85 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$85 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (87)
Room & Suite (31)
Pool & Beach (3)
Dining (1)
Questions & Answers
Ask a question
Cmichael1
29 March 2017|
Answer
Response from Harmony_Management | Property representative |
No we are not. We have no place for your four-legged friends to relieve themselves. Sorry.
0
Votes
Room Tips
"Stay at a different hotel"
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"We found no good rooms - abandon hope."
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"Nice quiet relaxing, with great ocean views."
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"None... Don't spend your money on this hotel"
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