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Courtyard Virginia Beach Norfolk

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Courtyard Virginia Beach Norfolk
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141 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Queens, NY
Reviewed 4 weeks ago

I stayed here with my five and two year olds one weekend in August when visiting some family in the area. We had a ground floor room with a sliding glass door that opened out to the pool area... they just loved being able to go right out to pool. The front desk staff were extremely kind and helpful. I...

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Helpful?
Thank HollisGal
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

We will welcome you and your family with open arms any time you would like to stay with us. It is always our pleasure to serve you and your children. Thank you for choosing us to share your wonderful family event. We look forward to your next visit.

Ardmore, Alabama
Reviewed 4 weeks ago

I have no problems or concerns with the room or staff. Both are excellent. The only reason I didn't give them an excellent is that, unlike other Marriott properties I've visited, there is no complementary coffee or breakfast. Everything is a la carte and very expensive. As an example, a small package of potato chips was $2.75. Everything else was...

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Helpful?
Thank chekmate2
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

We truly appreciate your review regarding your recent stay with us. We are happy to hear that you were pleased with the overall hotel & service! I’m sorry to hear that you were disappointed with the lack of complimentary coffee in the lobby area. Courtyard brand does not provide this as we do sell Starbucks products in the bistro. We...

Reviewed 5 weeks ago

We came in at midnight off a 25 hour trip from Rome. The night manager was expecting us and got us checked in 5 minutes, including getting us a bottle of water. After two weeks of European hotels, that big room, Marriott mattress, and de luxe American bathroom was everything we wanted. The next mornng, we had coffee in the...

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Helpful?
Thank Dick D
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Wow! What a fabulous review! Thank you for taking the time to fill out such a great review about our Courtyard & your home away from home! I am excited to share your compliments with the team players you mentioned in your review. The staff always appreciates such positive feedback so I know that will make their day as well....

Coral Springs, Florida
Reviewed 15 October 2016 via mobile

We stay in a lot of Marriott Courtyard hotels for business and this one ranks high. You'd think they're all exactly the same but they're not. There is an obvious emphasis on customer service here and Tom at the front desk is a great example of that at work. The rooms are very clean, (ours had just had a deep...

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Helpful?
Thank Ron D
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Wow! What a fabulous review! Thank you for taking the time to fill out such a great review about our Courtyard! It was definitely a pleasure hosting your meeting & I sincerely appreciate you for your hospitality as well. I truly enjoyed the coffee you delivered to me in the morning! I am also excited to share your compliments with...

Las Vegas, Nevada
Reviewed 7 September 2016

we recently stayed at this location for pure pleasure. We came in from Las Vegas for a Bruce Springsteen concert. We got rained out due to a hurricane, tropical storm. The hotel pleasantly changed our reservation to allow us to come back on Monday. The show was moved to Monday. SO we took off, traveled to see family and friends...

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Helpful?
Thank Mgruen2
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

It was a pleasure to welcome you to town for the hurricane, err….Bruce Springsteen concert! First of all, thank you for taking the time to mention Tom specifically; who made your stay more enjoyable. We certainly are happy to hear that you appreciated the flexibility of the staff on your reservations & more so, that you were able to spend...

Eden Prairie, Minnesota
Reviewed 18 August 2016 via mobile

This was a three-night stay on a 19-night road trip vacation. The hotel is one of the original Courtyard designs. While the property is not new, it was freshly updated, clean, quiet and comfortable. The outdoor pool water was warm and relaxing. The guest laundry only had one set of appliances. The night we chose to do laundry, there was...

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Helpful?
Thank HockeyOtter
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for writing about your stay with us! I'm so glad you enjoyed all the hotel had to offer! We will never get tired to hear words such as clean, or comfortable when describing the team and our hotel! Thank you for such great compliments... safe travels and come back and visit us soon!

Reviewed 17 August 2016

This was a business trip for me and I was more than pleasantly surprised with the property. It was centrally located with regards to highways and restaurants. The staff was more than attentive and made my brief stay extremely comfortable.

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Helpful?
Thank Jean C
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Jean- Thank you for sharing your perspective as a business traveler. We are pleased to hear that you enjoyed a great stay with us & that our central location worked out so well for you. It is always our desire to provide exceptional service. Your kind words will be shared with our staff, as they will be happy to hear...

Jacksboro, United States
Reviewed 9 August 2016

I had stayed at Courtyard Marriott's in the past but was very disappointed in this Hotel. When we checked in the room was dirty and had a very musky smell in the room. When we turned down the covers on the bed to discover hair and a few dead bugs. We went to the front desk and they moved us...

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Helpful?
1Thank Mark J
Jennifer T, Manager at Courtyard Virginia Beach Norfolk, responded to this review

While we appreciate you choosing our hotel for your stay here in Virginia Beach/Norfolk, we regret to learn of the inconveniences that you encountered. All guest feedback is highly valued and we would like to thank you for taking the time to share your perspective. I can understand how you would feel disappointed & we offer our sincere apologies for...

Sandvika, Norway
Reviewed 8 August 2016 via mobile

This hotel is not up to Courtyard standards. Very noisy hotel with small rooms. You get a lot of noise from the other rooms. The beds are small with bad pillows. The staff is friendly and the food is good but that's it. You don't get value for money.

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Helpful?
Thank Jorgen89
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for your detailed review regarding your recent stay with us at the Virginia Beach Norfolk Hotel. While we are grateful that you shared your appreciation for the friendless of our staff, we hope you'll accept our sincere apologies for any inconveniences or noise disruptions that you encountered during your visit with us. We are committed to providing each...

Reviewed 31 July 2016 via mobile

It's a nice hotel, definitely clean. But it's a lil bit too far from the beach. Actually took almost 20 minute to go to the beach from this hotel. The room it's nice, but my husband got a neck pain after sleep with the pillow that they provided in the room. The room also looks so clean, but we accidentally...

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Helpful?
Thank Mourin E
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for reviewing your experience with us! I do apologize we weren't closer to the Oceanfront as you would have hoped, as the 11 mile drive can take longer depending on traffic. Although we are pleased to know you found our hotel to be very clean, I’m sorry to hear that you had to experience ants when you dropped...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Virginia Beach Norfolk

Address: 5700 Greenwich Rd, Virginia Beach, VA 23462-6518
Region: United States > Virginia > Virginia Beach
Price Range: £61 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Virginia Beach Norfolk 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Norfolk Hotel Virginia Beach
Virginia Beach Marriott
Virginia Beach Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Virginia Beach Norfolk staff and other travellers.
5 questions
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Harrisonburg, Virginia
over a year ago
4 months ago
Newport News, Virginia
over a year ago

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Questions? Get answers from Courtyard Virginia Beach Norfolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always get a room on the top level to avoid traffic and noise.”
 of 5 bubbles chekmate2, 4 Nov 2016 | Read review
“Get there. The design practically guarantees you a great room.”
 of 5 bubbles 270dickd, 3 Nov 2016 | Read review
“All are good. some have pool view.”
 of 5 bubbles Mgruen2, 7 Sep 2016 | Read review
“Was not impressed by any room.”
 of 5 bubbles B1814JEmarkj, 9 Aug 2016 | Read review
“Inner ground floor rooms give easier access to the pool.”
 of 5 bubbles mart68, 23 Jul 2016 | Read review
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