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Best Western Plus Sandcastle Beachfront Hotel

2,450 reviews
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Traveller (493)
Room & Suite (190)
Pool & Beach (30)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“fishing pier”(105 reviews)
“front desk”(295 reviews)
“kiddie pool”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Sandcastle Beachfront Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,450)Write a Review
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2,427 results
Traveller rating
1,254
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270
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1,254
693
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87
Show reviews that mention
All reviewsfishing pierfront deskkiddie poolamusement parkparking garagefree breakfastgreat stayocean viewhot tubfamily vacationrooms were very cleanoceanfront roomcleaning staffoff seasonthe breakfast areabettylobby
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21 - 25 of 2,427 reviews
Reviewed 3 weeks ago

Stayed at this hotel for a week during the blizzard (right after new year) when all of VA Beach was dead & frozen. Hardly any restaurants were open either; mostly just pizza joints. In the summertime, this would be a fantastic location in the middle...More

Thank minniemae
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 3 weeks ago

Hello! My name is Jason and I am the General Manager here at The Best Western Plus Sandcastle. I wanted to take a moment to thank you for your candid review. We really appreciate your kind words as well. We are constantly trying to improve...More

Reviewed 4 weeks ago

The view at the hotel was wonderful. The staff, particularly the desk staff , Manager and Antonio, I think was his name , was very pleasant and went out of their way to assist in anyway they could. Always with a smile. The place was...More

Review collected in partnership with this hotel
Thank Corrine C
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 3 weeks ago

Thank you so much for your review! We love hearing from our guests and how they enjoyed their time with us. I would also like to thank you for helping spread the word about the good thing we have going on here. Please don't hesitate...More

Reviewed 4 weeks ago

My stay here has been exceptional! I think this hotel has gone out of their way to accommodate me in a very professional way. They have made us feel very special. I also want to let you know the General Manager was such a pleasure...More

Thank tlascara2
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 3 weeks ago

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. It truly was a pleasure having you with us. I was so happy to hear...More

Reviewed 4 weeks ago

My family and I stayed here last July while on vacation and we loved it. The staff at the front desk were very helpful and friendly, the staff in the breakfast hall were also very pleasant each morning and would greet us all and the...More

1  Thank tbarremore
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 4 weeks ago

Hello! My name is Jason and I am the General Manager here at the Best Western Plus Sandcastle. I wanted to take this opportunity to thank you for taking the time out of your busy day to share your thoughts about your most recent trip...More

Reviewed 4 weeks ago

Pros: Amazing staff. Staff members said "hi" and "have a good day" every time we encountered them. We arrived at the hotel at 12 pm and was able to get a parking pass, but the room was not ready, which was totally fine with us...More

Thank icedancer4387
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 4 weeks ago

Thank you for your review, we really appreciate hearing from our guests. We like to use our reviews as a tool to help improve upon the service and product we offer our valued guests such as your self. I was glad to hear that you...More

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134567486
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Pool
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$85 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (493)
Room & Suite (190)
Pool & Beach (30)
Dining (17)
Amenities (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
ecpgrass
6 February 2018|
AnswerShow all 5 answers
Response from Jason C | Property representative |
Yes we have designated smoking areas outside of the hotel...smokers pole situated next to comfortable benches
0
Votes
billiejinx
10 July 2017|
AnswerShow all 4 answers
Response from cara3377 | Reviewed this property |
They have a lot across the street that we used.
1
Vote
pinayangel0809
8 July 2017|
AnswerShow all 3 answers
Response from 677normans | Reviewed this property |
Yes, There is free parking for hotel guests.
1
Vote
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12345614
Room Tips
"Anything facing the beautiful Atlantic Ocean"
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"i will come back again"
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"This hotel has rooms to accommodate 2 adults and 4 children !"
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"The staff was wonderful. I felt very safe. The rooms were clean though worn ."
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