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Best Western Plus Sandcastle Beachfront Hotel

2,453 reviews
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Traveller (493)
Room & Suite (190)
Pool & Beach (30)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“fishing pier”(105 reviews)
“front desk”(295 reviews)
“kiddie pool”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Sandcastle Beachfront Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,453)Write a Review
There are newer reviews for Best Western Plus Sandcastle Beachfront Hotel
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Traveller rating
1,255
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271
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1,255
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Show reviews that mention
All reviewsfishing pierfront deskkiddie poolamusement parkparking garagefree breakfastgreat stayocean viewhot tubfamily vacationrooms were very cleanoceanfront roomoff seasoncleaning staffthe breakfast areabettylobby
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341 - 345 of 2,430 reviews
Reviewed 31 July 2017

Clean hotel, wonderful staff, ample parking, restaurant was amazing! I am booking again for next week. Access to the beach was quick and easy. The room view was great as well overlooking the pier. We were within walking distance of several nice attractionsMore

Thank mrhosby
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 1 August 2017

Thank you so much for taking the time out of your busy schedule to let us know about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was happy to hear that you enjoyed your time with us. We do...More

Reviewed 31 July 2017

Booked the Best western for our family vacation. The location was right in front of the fishing pier , right in the center of the strip. The service was amazing and the morning breakfast was a full breakfast. I would certainly recommend this hotel and...More

Review collected in partnership with Best Western
Thank AL D
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 1 August 2017

Awesome review, thank you so much for sharing with us and the world. I was so pleased to hear that you enjoyed your stay with us. We are truly lucky to have the perfect location at the oceanfront paired with some wonderfully kind associates that...More

Reviewed 31 July 2017

My family and I had a great time at the Best Western Plus Sandcastle Beachfront. Room was very clean and the front desk personal was very professional. The food at the restaurant was great and the staff at the restaurant members were very entertaining. There...More

Thank heroldbaptiste
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 1 August 2017

What a wonderful review. Thank you so much for sharing and for staying with us here at The Best Western Plus Sandcastle. We were all so happy that you enjoyed your time with us. The next time you head to Virginia Beach please give me...More

Reviewed 30 July 2017

The location of this hotel is good. The staff is very friendly. Our room was always cleaned in a timely fashion and the maid was consistent. Good breakfast with a lot of variety. The elevators sometimes had issues and the pool area not that great....More

Review collected in partnership with Best Western
Thank susansT4266MH
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 31 July 2017

Thank you so much for your candid review, we really appreciate it. We like to use all our reviews as a tool to help improve upon the service and product that we provide to our guests. We are overhauling our elevators because as you mentioned,...More

Reviewed 30 July 2017

Didn't like the room Ugly and ext outdated room No cafeteria Poor breakfast menu Treadmill didn't work AC broke in the middle of the night Had to call in front for every little detail Not cheap - could be better for $250 a nightMore

Review collected in partnership with Best Western
Thank dissatisfiedcustom61
Response from Jason C, General Manager at Best Western Plus Sandcastle Beachfront HotelResponded 31 July 2017

First and foremost allow me to apologize for not exceeding your expectations and for the trouble you encountered while you were with us. This certainly doesn't sound like our hotel and we truly take pride in the service and product we provide our guests. This...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Pool
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$85 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (493)
Room & Suite (190)
Pool & Beach (30)
Dining (17)
Amenities (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
ecpgrass
6 February 2018|
AnswerShow all 5 answers
Response from Jason C | Property representative |
Yes we have designated smoking areas outside of the hotel...smokers pole situated next to comfortable benches
0
Votes
billiejinx
10 July 2017|
AnswerShow all 4 answers
Response from cara3377 | Reviewed this property |
They have a lot across the street that we used.
1
Vote
pinayangel0809
8 July 2017|
AnswerShow all 3 answers
Response from 677normans | Reviewed this property |
Yes, There is free parking for hotel guests.
1
Vote
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12345614
Room Tips
"Bigger bathroom would be nice"
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"Anything facing the beautiful Atlantic Ocean"
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"i will come back again"
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"This hotel has rooms to accommodate 2 adults and 4 children !"
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