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Virginia Beach Resort Hotel and Conference Center

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Virginia Beach Resort Hotel and Conference Center
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979 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Williamsburg, Virginia
Reviewed 4 days ago NEW

We had a number of issues with our room from cleanliness to broken things, but the staff was always prompt, pleasant, and willing to correct issues. As a retired hotel manager I can say that what they need is training, training, training. Housekeepers need to 1. learn to clean, 2. Need incentives to report maintenance issues to their supervisor, and...

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Helpful?
Thank cbs64
Wisconsin
Reviewed 1 week ago via mobile

We attended a New Years Eve wedding with most of the guests and wedding party staying here. The rooms are a little outdated, but clean and comfortable. Housekeeping was slow with rooms cleaned and made up late in the afternoon. Pool, hot tub and sauna were nice. We enjoyed three meals in the dining room. One dinner and two breakfasts....

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Helpful?
Thank Tucker42
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Great! We are so glad to read that you enjoyed your time with us and hope you had a beautiful time at the wedding! It's a top priority for us to make sure that our guests receive top-notch, friendly service so we are glad this was part of your stay, and we'll be sure to let our team members know...

Front Royal, Virginia, United States
Reviewed 1 week ago

Although I was concerned about the reviews I had read, and some of my guests had concerns, we were pleasantly surprised by this hotel. We had a block of approximately 30 rooms for our son' New Years Eve wedding and our guests all said their rooms were nice. Yes, it's an older hotel. But well kept and clean. The staff...

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Helpful?
Thank Barbara_Gimber
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Wonderful! Nothing makes us happier than knowing our guests enjoy a comfortable and accommodating stay with us. We'll make sure to let Cheryl know that she upheld our values and top priorities to make sure our guests receive the highest level of friendly and attentive service. Congratulations to you and your son and we would love to see some photos...

Seattle
Reviewed 2 weeks ago

We had lunch on a December day. Our food was excellent. The view was even better. The dining room has a close and direct view of the beach, waves, and ships going in and out of Norfolk. This was our first meal at the hotel; we will certainly go back.

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Helpful?
Thank bap2015
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Excellent! We are so pleased you enjoyed such a delicious meal and our dining atmosphere with the incredible views. Our location on the Chesapeake Bay in Virginia Beach is so great for gorgeous views, good times, and great food! Please like our page at Facebook.com/VBResortHotel so you can keep in touch before your next visit. It would be our pleasure...

Waynesboro, Virginia
Reviewed 4 weeks ago

I noticed that a lot of the reviews were very negative. While I would agree that the hotel is not furnished with "state-of-the-art" furnishings; it had everything I needed and it was very clean! I stayed at this hotel for 6 nights and ABSOLUTELY fell in love with all the staff; especially Alexandra! What a sweetheart!! Everyone was extremely helpful...

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Helpful?
1Thank 75campbells
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Thank you so much for staying with us recently. We truly appreciate your awesome review but are even more glad that you had such a fantastic experience at our resort on the Chesapeake Bay in Virginia Beach! It's so great to read you got to enjoy our relaxing heated indoor pool area and the hot tub, as well as some...

New York City, New York
Reviewed 6 December 2016

I did notice some reviews were not favorable but I was well taken care of at check-in, and found the room to be very clean and larger than I had expected. The beds were pristine, as was the bathroom and living room area. I even walked barefoot on the rug and floor which is something I rarely do- but everything...

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1Thank Val V
Richmond, Virginia
Reviewed 14 November 2016

I was here for a class for work. The hotel is right on the highway, so very visible and it is on the ocean, away from the strip of actual va beach, so very quiet. But the hotel needs REMODELING. It is very outdated and dingy. Staff was nice but the hotel needs update. Our room we had to walk...

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Helpful?
Thank tcb04
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Thank you for staying with us recently and for taking the time to let us know about your stay. We are glad that our team was polite and professional, providing the high level of customer service we expect for all our guests. It's also great to hear you did enjoy our beautiful location on the Chesapeake Bay in Virginia Beach....

Reviewed 25 October 2016

The room was filthy. The carpets were stained, couch was broken and dirty and the shower was complete unsanitary. Maid came in to clean the room and made one out of two beds...bizarre. the beds looked my 10 year oldone son made them.

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Helpful?
Thank Amy C
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Our sincere apology that your suite was in that condition in which you found it. We’ll quickly investigate why items in your room were not adequately prepared for your arrival and ensure that our staff does not allow this to happen again. We are currently upgrading and repairing rooms within the hotel and assume this was an oversight with our...

Baltimore, Maryland
Reviewed 25 October 2016

This hotel is just ridiculous. The check in process is pure confusion. They don't have a designated line so if I'm waiting, another person can come stand beside me and think they are going to go next. (of course I didn't allow that but if the hotel had ropes up or a designated line instead of a wide open space...

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Helpful?
Thank TuereL
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Your comments are truly alarming and we’ve quickly begun to research them with our staff. Our sincere apology for the many inconveniences to you and your family while staying with us here at the bay. As you may have noticed by the design board in our lobby, we are currently underway with hotel renovations to upgrade our carpeting, televisions and...

Reviewed 25 October 2016

We booked this for our wedding weekend along with a bunch of our guests. One couple had to switch rooms due to the stench in theirs. Another couple found puke in their room and was told sorry but the staff did nothing about it. The drinks in the bar were overpriced. And then Hurricane Matthew hit and the hotel lost...

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Helpful?
Thank Diana W
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

We are truly sorry that your recent visit to our beachfront hotel was not pleasurable. Due to the rainy weather we’ve had and combined with the recent hurricane, it has impacted our hotel and created some maintenance items which need to be corrected. We are working quickly to ensure guests are satisfied with their suite accommodations and have a relaxing...

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Bayfront Double-Double Room (56)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Virginia Beach Resort Hotel and Conference Cente offers a secluded beach for guest use only, plus a year-round indoor pool, seasonal outdoor pool, spa tub, fitness center, and complimentary tennis at the Virginia Beach Tennis Club. THere is a Restaurant and Lounge offering wonderful food selections.This ALL SUITES Resort guestrooms have balconies with a view of the beach and bay, plus a separate living area with sofa bed. Suites include 2 TVs, and kitchenettes include microwaves, refrigerators, and coffeemakers. ... more   less 

Additional Information about Virginia Beach Resort Hotel and Conference Center

Address: 2800 Shore Drive, Virginia Beach, VA 23451-1327
Region: United States > Virginia > Virginia Beach
Price Range: £75 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Virginia Beach Resort Hotel and Conference Center 3*
Number of rooms: 295
Reservation Options:
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Also Known As:
Virginia Beach Resort Hotel Virginia Beach
Virginia Beach Hotel
Virginia Beach Resort Conference Center
Hotel Style:
#5 Top resorts Hotel in Virginia Beach
#40 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Virginia Beach Resort Hotel and Conference Center staff and other travellers.
9 questions
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West Deptford, New Jersey
2 days ago
King William, Virginia
6 months ago
Virginia Beach, Virginia

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Questions? Get answers from Virginia Beach Resort Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garage parking, on-site restaurant, shuttle service a plus”
 of 5 bubbles Barbara_Gimber, 5 Jan 2017 | Read review
“If staying longer than 2 days, try to get a room facing the Bay.”
 of 5 bubbles 84valv, 6 Dec 2016 | Read review
“Don't stay here!”
 of 5 bubbles TuereL, 25 Oct 2016 | Read review
“Rooms have different suite sizes and bed sizes and quality of Chesapeake Bay view. Ask what's available.”
 of 5 bubbles perrymiles, 22 Oct 2016 | Read review
“we enjoyed the bay-side balcony!”
 of 5 bubbles delaner, 9 Oct 2016 | Read review
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