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Wow! First time I stayed at a hotel that had a door that did not lock well then have staff that made excuses and blew me off. The staff chastised my wife for not having enough clothes on my kid(2 layers, 40 degree weather).
I have been coming to this location even before their last renovation in maybe 2011? I have to say that the current staff is THE BEST! Upon entering, the lobby is always clean and smells delightful. Checkin is usually pretty easy but certain rules and...More
Thank Julie L
Response from Melissa P, General Manager at Wingate by Wyndham Virginia Beach / Norfolk AirportResponded 5 May 2017
Thank you for taking the time to tell us about your wonderful experience. We are very happy to hear about how helpful our staff was. Your comfort and happiness is always our number priority. It's always an absolute pleasure having you here and...More
Stayed there for a mother/daughter girls weekend and our stay was perfect. Donna at the front desk provided exceptional service including some advice about our planned visit to the aquarium that made the experience so much better for us. She was always smiling and happy...More
Wanted to get away with an indoor pool, if you want the same then don't book during the off-season, their pool is closed and the front desk man wondered why I would even want a pool, he wouldn't he live by the water. Rather unprofessional...More
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