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Candlewood Suites Virginia Beach / Norfolk

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Candlewood Suites Virginia Beach \/ Norfolk
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Virginia Beach / Norfolk
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Showing 201: English reviews
Reviewed 24 July 2013

Most like a glorified Motel 6 with a kitchen. Staff was extremely friendly and nice, rooms were very clean BUT it was not a typical Candlewood Suites - NO daily maid service, NO breakfast, air in rooms are controlled by thermostat connected to window unit that have a sign stating for conservation they are on some type of auto control...

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Thank Disler
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

We thank you for your recent stay here at Candlewood Suites Virginia Beach we know you have many choices when it comes to your lodging needs and we appreciate that you gave us a chance. I'm glad that you enjoyed our 2013 certificate of excellence winning staff we try hard to meet the needs of all of our guests. Candlewood...

Virginia
Reviewed 6 July 2013

This is an update from the last time I stayed. It seemed like the room is tired and it needs maintenance. the door will not lock when closed you have to push it a couple of times to shut. The toilet was clogged to high heavens. Was reported but then they went to the wrong room! Requested for a room...

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Thank PURPLEYAMS
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear PURpleYAMS, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Jacksonville, Florida
Reviewed 6 June 2013 via mobile

Not very spacious. Our door to our room was very hard to open and close. You can't open the window for fresh air and the air conditioning makes the room freezing! The furniture was outdated and scratched up. They do have a comfortable lazy boy type chair in the room. The staff was very friendly. This hotel doesn't have a...

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Thank jtravel670
Brian_CWSVB, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

We know there are plenty of lodging options out there and we are glad you chose to stay with us here at the Candlewood Suites. I'm glad you enjoyed our award winning staff we pride ourselves on giving the friendliest and best service in the Virginia Beach area. Just wanted to let you know we are in the process of...

Ellicott City, Maryland
Reviewed 6 May 2013

Just got home from my stay at this hotel. Rooms are nicely appointed with kitchen and decent size bathroom. We stayed on the first floor, which I thought might be noisy. I'm a light sleeper and didn't have any issues. Location was convenient to food, gas, etc. Staff were very helpful. Mike, the manager, went out of his way to...

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1Thank lowendip
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Thank you for your kind words about the Candlewood Suites and we are happy that you enjoyed your stay. Myself and the Candlewood Suites Virginia Beach Team pride our self in having the best customer service in the area. We were glad that we could find your bag for you and Mike personally mailed it off yesterday. Hopefully next time...

Reviewed 25 April 2013 via mobile

Upon arrival at the Candlewood Suites I was greeted by the front desk clerk, she was very polite and had great customer service. I was visiting Va beach for work, I was able to get an excellent rate on my room. I was totally amazed my room was immaculate and it was a great size with some great features. I...

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Thank ESingleton84
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

We have a great Team here Candlewood Suites Virginia Beach, and we are glad that you enjoyed your stay with us. We try and do our best to make our guests feel at home with our amenities like FREE guest laundry, FREE WIFI, access to our FREE gas Grill and Gym. We hope the next time you have business in...

Reviewed 22 April 2013

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Thank 757elle
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Maryland
Reviewed 25 March 2013

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Thank TonyandPat28
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

New Jersey
Reviewed 17 March 2013

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Thank Dana L
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Washington
Reviewed 10 December 2012

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Thank plcarty
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Virginia
Reviewed 17 November 2012

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1Thank PURPLEYAMS
Melinda W, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Virginia Beach / Norfolk staff and other travellers.
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12 days ago
2 months ago
over a year ago
Cleveland, Ohio

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Questions? Get answers from Candlewood Suites Virginia Beach / Norfolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the beach not far from the airport”
 of 5 bubbles secretfantasy75727, 12 Mar 2017 | Read review
“I was in room 317 (I think) at the end of the hall and it was nice and quiet.”
 of 5 bubbles shenayl2016, 16 Nov 2016 | Read review
“Pet friendly”
 of 5 bubbles R369ALcherylm, 29 Oct 2016 | Read review
“Rooms away from the freeway are the quietest, although Bonney road can become quite noisy.”
 of 5 bubbles HowardR864, 16 Sep 2016 | Read review
“If you use the universal gym, please be mindful of how you are doing your workouts as some features are not available.”
 of 5 bubbles katiew914, 23 Aug 2016 | Read review
5 of 5