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All reviews hi express cinnamon rolls pool and hot tub front desk staff the breakfast area lots of restaurants the blue ridge parkway shower curtain skyline drive beds were comfortable yogurt smoking room great room hie interstate sofa dresser
Melissa at the front desk is awesome. Half of our town and nearby towns are out of power. She was so nice, kept her cool with the long line.
Our room is perfect.
Bathroom is awesome!
#Grateful #WarmandDry #PowerOutage
The hotel needs to be shut down and remodeled. Our room was very large, but there were a lot of maintenance issues. The room was damp and musky smelling, cracked tiles in the bathroom, shower door was rusted and rotting, shower curtain rod installed incorrectly...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340Responded 24 October 2018
We put a lot on effort and time to make sure that we only offer brilliant basics, from friendly and efficient service to amenities that always work. I'm very sorry that we missed the mark on both. I understand your frustration on the...More
We were greeted warmly by the front desk staff. As we walked past other staff members not as friendly. Some couldn't or wouldn't make eye contact with us. We were on the third floor and the hallway had a strong odor mostly cigarettes, our room...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340Responded 18 October 2018
Thank you for your review, highlighting not only the bad but also the good points of your stay. I am sorry that the breakfast and your interaction with some of the staff fell short of your expectations. I have also taken note of...More
Nice welcome as soon as we arrived and receptionist very helpful. Room was of a good size, clean and with all the facilities you could need. With an indoor pool, gym etc this is a great property located minutes from the highway and within an...More
This is an older property that's in dire need of remodeling or, at the very least, a deep clean. In particular, the carpet in the common areas needs to be replaced, and the pool and hot tub need resurfacing and repair. On the positive side...More
Date of stay: September 2018
Thank Tammy H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Waynesboro - Rt. 340Responded 24 September 2018
Hello Tammy H,
Thank you for your feedback regarding your stay at Holiday Inn Express Waynesboro-Route 340, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment aout the bed, quieness and staff...More