We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbusch gardensturkey sausagemodern hotelegg white omeletwhaling companylarge flat screen tvbush gardenschristmas townwould stay here againwalk in showereach eveninggreat propertyfree breakfastmini vacationking suiteenjoyed my staystayed one night
This was our first time at this property and we really enjoyed it!
In the past, we have stayed at hotels in Williamsburg that felt older, rundown, and filled with groups of kids running wild. I booked *my* group into this hotel knowing that they...More
It's comforting to know what to expect from your reservations before arriving. Typically most of us don't if we haven't visited the property previously. However, after a significant number of positive experiences under our belts staying at Holiday Inn Express accommodations, my wife and I...More
Thank Pete Serria
Response from kirk w, General Manager at Holiday Inn Express Williamsburg Busch Gardens AreaResponded 4 May 2018
Dear Pete Serria,
Thank you so much for your kind words. We are happy that you were satisfied with all of our amenities and the customer service that you received. We ensure that all our staff deliver all brand expectations to all our customers and...More
Beautiful clean hotel. Would have given 5 stars but housekeeping entered our room before we checked out and stripped the bedding and towels! We loaded our bags in our car before 10 and when I returned to our room to grab a towel for our...More
A late night required stay, we found the Holiday Inn Express. Having not stayed at Holiday Inns for sometime, I was stunningly surprised at not just the property, but lobby, staff and the especially the room. The property was impeccable, decor to cleanliness. Check-in was...More
Response from kirk w, General Manager at Holiday Inn Express Williamsburg Busch Gardens AreaResponded 1 week ago
Good Day dimagodirector,
I would like to start with a thank you for taking the time out to review our hotel. We pleased to hear that you enjoyed your stay here with us at the Holiday Inn Express Busch Gardens Area. We look forward to...More
Stayed here recently for several nights while touring the area. I will start with the good points.
• Close to Busch gardens and colonial Williamsburg.
• comfortable mattresses
Things that demoted my star rating:
• breakfast lacking choices. It’s nothing but carbs (breads, muffins, cinnamon...More
Thank Amanda M
Response from kirk w, General Manager at Holiday Inn Express Williamsburg Busch Gardens AreaResponded 4 weeks ago
Thank you for staying with us for your summer vacation. We are happy that you found our mattress to be comfortable along with our proximity to Busch Garden. To address some of your points for our star rating. I am concerned that you...More
This is a superb hotel. It’s rated highly although it is indeed only a 2 star facility. I seem to remember that to be classified a 3 star hotel, it requires a bar/restaurant, multi lingual staff and similar. It really has... More
This is a superb hotel. It’s rated highly although it is indeed only a 2 star facility. I seem to remember that to be classified a 3 star hotel, it requires a bar/restaurant, multi lingual staff and similar. It really has little to do with quality as some ppl have assumed. Hope that helps.