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Traveling with my husband in Williamsburg we selected Fairfield Marriott!! We checked in and our room was very nice,clean and Quiet!! Was on the top floor and the noise level was great... none!! Yeahhh!! Our breakfast every morning was delicious, so many choices and the...More
I wish I had read the reviews before staying here; but booked because it was a Marriott. The front desk staff was very nice and helpful; however that is the only positive.
The hotel was just not clean. Our room and bathroom were tired and...More
Response from Jessica S, Operations Manager at Fairfield Inn & Suites by Marriott WilliamsburgResponded 2 weeks ago
I apologize for your recent experience at our hotel. I can assure you that guest safety is one of the most important aspects to our company and we take any adverse feedback very seriously. Our front desk is trained to respond with our...More
The hotel was strange, it was like 3 buildings and 3 entrances remodeled together into 1 hotel. It was clean and breakfast was great. check in was fine and the staff was great. However, it appears that there was a car stolen right from the...More
Response from Jessica S, Operations Manager at Fairfield Inn & Suites by Marriott WilliamsburgResponded 3 weeks ago
Thank you for taking the time to review our hotel online. I apologize that we had some rowdy guests during your stay, I will be speaking to our General Manager to make sure that all of our guests have the same exceptional experience...More
We spent one night in Williamsburg in order to visit a friend. We stayed at the Fairfield Inn because we're Marriott Rewards members and it seemed like a good location. The hotel itself is a fairly typical Fairfield Inn, clean and comfortable with a good...More
An excellent location, not far from downtown Williamburg and W&M. The hotel is large and a bit dated, but still comfortable and nice. We were on the third floor which was quiet. We were not pleased to have to search other floors for an ice...More
Response from Jessica S, Operations Manager at Fairfield Inn & Suites by Marriott WilliamsburgResponded 9 March 2018
Thank you for sharing your experience with our future guests. I'm happy to hear that you enjoyed our location and that our hotel was comfortable. I hope the next time you're in Williamsburg you will give us a second chance to "WOW" you...More
Contact Marriott management at the hotel and copy someone at their corporate headquarters as well ( go to their corporate web site for possible contacts). Check your home owners policy too... Sometimes you are covered for... More
Contact Marriott management at the hotel and copy someone at their corporate headquarters as well ( go to their corporate web site for possible contacts). Check your home owners policy too... Sometimes you are covered for travel losses. Good luck!