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Hampton Inn Winchester-University/Mall Area

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Hampton Inn Winchester-University\/Mall Area
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523 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Winchester-University/Mall Area
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Showing 514: English reviews
Topping, Virginia
Reviewed 9 September 2016

This hotel has a different style room than we are used to seeing in the Hampton Inn. I missed the sticky notes telling me I have clean bedding! I really missed a closet. There were hooks on the wall behind the drapes. Not good!! The room had a very cramped feeling.

Review collected in partnership with Hampton
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Thank Y3022WMdennisl
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Y3022WMdennisl thank you for your online review of the Hampton Inn University/Mall area Winchester, VA. The comments from our guests enable us to continually improve and exceed standards, so we constantly monitor the performance of our hotel. Please be confident that we will follow up on all the points you have outlined in your review regarding the new renovated rooms....

Richmond, United States
Reviewed 8 September 2016

If you are looking for a very friendly atmosphere and a very clean room, this is where you should stay. I have stayed at this hotel several times and each time I am treated the same. The staff is AMAZING !

Review collected in partnership with Hampton
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Thank Linda H
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks Linda H for the excellent Trip Advisor review of the Hampton Inn University/Mall Area Winchester, VA. I have showed the staff your kind words regarding their hospitality and we are happy that you recommend us as the place to stay while in town. Glad we will see you the next time your in town.

Chincoteague Island, Virginia
Reviewed 27 August 2016

The hotel staff were friendly and attentive. The rooms were on the smaller side of typical Hampton Inns, but were very quiet. The beds were not as comfortable as we liked and the breakfast was the good typical Hampton Inn. The exercise room was limited as it had a bicycle, elliptical, and a couple of exercise balls. The outdoor pool...

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Thank 67lakeshore
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

67lakeshore Comments from our guests enable us to continually improve and exceed our high standard that is set forth by me and our team. Please be confident that we will follow up on all the points you have outlined in your review that we can control regarding the brand approved bedding we installed and the exercise room. Shortly we will...

Staunton, Virginia
Reviewed 25 August 2016

Lack of attention by both desk clerks at check-in. The clerk actually checking me in paid more attention to what was going on with the computer. Did not say "welcome" or any opther greeting. Have stayed at this property in the past and was very pleased with everything. Other than the disappointing check-in, my stay was excellent. The room was...

Review collected in partnership with Hampton
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Thank Carole N
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Carole N. Thank you for the recent Trip advisor review on the Hampton Inn University/Mall Area Winchester, VA. We are constantly monitoring the performance of our hotel and measuring it against high service and quality standards. Comments from our patrons enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the service you...

Casa Grande, AZ, United States
Reviewed 24 August 2016

We spent two wonderful nights here and look forward to doing again in the future, Highly recommend staying here. IThe hotel is nicely located and handy to many of the places to visit in Winchester. Looking forward to coming back for another stay.

Review collected in partnership with Hampton
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Thank Thomas M
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

What a great Trip Advisor review Thomas M of the Hampton Inn University/Mall Area Winchester, VA. Our staff is thrilled that you had a wonderful stay at our hotel and that you loved our great location that surrounds the hotel. You look forward to coming back and we look forward to having you back. See you then.

Innerkip Ontario
Reviewed 21 August 2016

Stayed here for one night on our way home from vacation. The room was very clean and the bed was clean and comfortable. There was no bathtub in the bathroom but what made the bathroom so impressive was the biggest and brightest shower I have seen in any hotel we have been at. It was wonderful! The staff was friendly...

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Thank Ruth S
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Ruth S. love the Trip advisor review of the Hampton Inn University/Mall Area Winchester, VA. The rooms and bathrooms are beautifully decorated with lots of in room outlets and amenities and of course the awesome showers in the rooms. The staff is always ready to please and accommodate our guests so plan to stay with us again on your trip...

Reviewed 20 August 2016 via mobile

Place was very clean, updated and great staff. Would definitely recommend it to anyone. Nice pool and great breakfast waffles and western complete very tasty. Very close to highway but no road noise. Would stay again.

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Thank MCP299
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

MCP299 thanks for the "GREAT" review on Trip advisor of the Hampton Inn University/Mall Area Winchester, VA. We are grateful that you enjoyed the new up to date features of the newly renovated room and the hot breakfast bar to get you started off right in the morning. Look forward to your next stay with us.

Martinsville, Virginia
Reviewed 19 August 2016 via mobile

Hotel recently remodeled. This is another that has been given a very modern vibe. The sliding industrial door on the bath was a nice touch. The floating side tables with ample electrical hookups was a nice added feature. Especially liked the pull out table top for ipad, iphones, etc.

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Thank Treehouse-2000
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks treehouse-2000 for the beautiful online Tripadvisor review of the Hampton Inn University/Mall area Winchester, VA. My staff and I are happy you like the new modern vibe to our newly remodeled rooms. The rooms have lots of new up to date features. Hope to see you next time while visiting the area.

Reviewed 17 August 2016

We really enjoyed our stay. Everything was clean, the staff was helpful and breakfast/snacks were good. The hotel is very convenient for events at Shenandoah University - right across the street. We'll stay there again when we're in Winchester.

Review collected in partnership with Hampton
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Thank 46neilj
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks 46neilj for the "Nice" online trip advisor review of the Hampton Inn University/Mall Area Winchester, VA. Our hotel is convenient to Shenandoah University we sit directly across from the school and certainly you can walk to all things even shopping at the mall and dining. Glad you enjoyed the great things the hotel has to offer. Hope to see...

Massanutten, Virginia
Reviewed 14 August 2016 via mobile

Upon arrival we were greeted with snacks, water and 24-hour coffee bar. The room was very modern and beautiful. Impeccable. The front desk called to make sure we were satisfied with the accommodations. MORE THAN SATISFIED. Very hot weekend and we noticed even the hallways were cooled. Never had a nicer breakfast. If all Hampton Inns are like this one,...

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Helpful?
Thank Tigger2526
Tanya B, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review

Thanks Tigger2526 for the fantastic online review of the Hampton Inn University/Mall area Winchester VA. Our staff is extremely happy you found our rooms beautiful and modern. I'm happy the staff shared their excellent customer service with you. We strive to always make our guests have an awesome stay. We look forward to seeing you on your next trip to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Winchester-University/Mall Area staff and other travellers.
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Questions? Get answers from Hampton Inn Winchester-University/Mall Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suggest ask for a room with nobody next-door to assure quiet...”
 of 5 bubbles 23TomR23, 20 Nov 2016 | Read review
“4th floor is very clean and quiet.”
 of 5 bubbles 981keithy, 12 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles 58shelbyn, 21 Oct 2016 | Read review
“HI in Staunton had much nicer rooms, if you are traveling that far down...keep going. This is set up for quick sleepovers apparently.”
 of 5 bubbles JeanCG22860, 19 Oct 2016 | Read review
“Stay on second or third floor.”
 of 5 bubbles Mengerrie, 6 Aug 2016 | Read review
5 of 5