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Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
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632 Reviews from our TripAdvisor Community

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Showing 628: English reviews
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Reviewed 4 days ago NEW

Clean, well maintained, helpful staff. The stay was enjoyable, the only thing i would change is the breakfast. They prepare their food with almost no seasoning. Adding salt and pepper after the food is prepared only can do so much.

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Helpful?
Thank peterrC5040MB
Spring Grove, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I always search for a Hilton property when I travel to places and was happy to see that the HGI is still there in Winchester. I actually arrived well before check in, but they told me that my room was ready if I wanted to check in early. YES! I used the mobile check in process with HHonors so checking...

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Helpful?
Thank Timothy K
About Hotel's Favourite Review
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Timothy K, Thank you for your glowing review! Our staff works hard each day to make each guest stay exceptional and I will be sure to share your kind words with them. It is guests like yourself who keep us motivated to give our best! Thank you for your business and we look forward to seeing you again!

Reviewed 5 days ago NEWvia mobile

The bed was so so so uncomfortable...paid 110.00 for no sleep after driving an extra hour to get to a hilton cause usually the beds are awesome...the lady at the front desk said they get the same complaint all the time. Manager dont listen .....have to go on trip advisory to make a review..i want my money back

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Helpful?
Thank Cindy H
Elkins Wv
Reviewed 2 weeks ago

I stay at this hotel when traveling through Winchester because of the location. It also provides a clean and friendly environment. I'm not sure I love the new beds, or maybe I didn't find the right setting. Either way, I still enjoyed my stay.

Review collected in partnership with Hilton Garden Inn
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Thank 159brendanw
Morrisonville, New York
Reviewed 2 weeks ago

Very clean hotel. Food was very good. B&B arrangement with breakfast was a nice surprise. Would go back .Other restaurants are within walking distance. We are Hilton Honors members and get a few perks. Membership is worth it.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank josephcT8726SP
Chester, Virginia
Reviewed 3 weeks ago

The people were great. Two days I had no bath soap. Glad I keep some in my bags. The breakfast was the worst I've had at a motel. Over-medium eggs were more than well done. The outer edges of the whites were burnt. A sausage link looked like it had been sun dried. It was so overcooked it was crunchy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Terry B
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Terry B, Thank you for taking the time to review The Hilton Garden Inn on TripAdvisor. We are so happy to hear that the service you received from the staff was great. We do want to apologize for the bath soap not being replenished and that the breakfast was disappointing. I will pass this along to the staff so...

Radford, Virginia
Reviewed 3 weeks ago

Good location and as per Hilton and nice clean room. Room service food was an epic fail and I still had to pay for it. I understand the chef was soon fired. The train whistle was loud in the night! I also heard what sounded like a party outside the window-

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Linda C
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Linda C, Thank you for taking the time to express your thoughts and concerns. We are glad you found your room nice and clean. We would like to apologize for the experience you had with your room service order that did not live up to your expectations, and we have reimbursed you for the amount of your dinner. We...

Westland, Michigan
Reviewed 15 January 2017

Came out for some training nearby and found the price and accomodations very nicely suited for my stay. The fitness room is clean, although got very warm in there. The personnel were helpful, and there is a small "store" to purchase snacks or things you may have forgotten.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dcgress
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Dcgress, Thank you for taking the time to review your recent stay on TripAdvisor. We greatly appreciate all feedback from our guests. I am so glad to hear you enjoyed your stay and found the staff helpful. Our team works hard everyday to make sure our guests are satisfied and feel at home. We hope to welcome you again...

Philadelphia, United States
Reviewed 8 January 2017

Hotel was clean , beds were super comfy ... those who rated prior clearly did not realize there is a pressure gauge on both sides of bed to adjust to firm , or soft or in between. Pool was cold for being a heated indoor pool ... But there was a Hot tub , which we thoroughly enjoyed . We...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 670kristinem
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 670kristinem, Thank you so much for taking the time to review The Hilton Garden Inn in Winchester! I am so glad to hear you enjoyed your stay and found our beds to your satisfaction. We work hard every day to make sure our guests feel welcome and taken care of. I will be sure to pass along your kind...

Reviewed 8 January 2017 via mobile

My family and I used to stay here a lot when we visited the Hollywood Casino at Charlestown. It is just a small distance away from this location. The rooms are nice and seem to be recently renovated. The restaurant is also a good place to eat in the area.

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Helpful?
Thank Linsey H
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Lindsey H, Thank you for taking the time to share your stay! We always enjoy hearing back from our guests, it gives a chance to see how we are performing. I know you have many hotel options when staying in Winchester and want to thank you for your business. We hope to see you next time you're in town!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: £78 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
 of 5 bubbles SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
 of 5 bubbles Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
 of 5 bubbles punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
 of 5 bubbles Leestanger, 15 Jun 2016 | Read review
“If you like going outside once in a While. Stay in rooms 01-05 close to the Stairs and Elevator. the Elevator is on one end of the building.”
 of 5 bubbles alland647, 31 May 2016 | Read review
5 of 5