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Extended Stay America - Seattle - Bellevue - Factoria

ExtendedStayUS$201*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Seattle - Bellevue - Factoria
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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Reviewed 2 weeks ago

I just got home from my stay at this Extended Stay America location. Check-in was fast and friendly. The room was non-smoking and smelled of must. Dead fly on the windowsill, but they have short lifespans. Could be a freshly deceased oversight. Kitchenette was convenient, but I ate out. The sheets were clean. Free wifi was great. No reason to...

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Helpful?
Thank Austin L
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards, and we are very sorry for dropping the ball during your stay. We are also sorry for the "uninvited visitors" you reported in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being...

Katy, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 20 April 2017

I rented a room at Extended Stay Factoria for a family member who needed a place to stay for a month. He was very pleased with the room and the service. There were very helpful whenever I spoke to them over the phone.

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Helpful?
Thank Debbie_P_BU
About Hotel's Favourite Review
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Debbie, thank you for choosing Extended Stay America - Seattle - Bellevue – Factoria for your family member. We are so happy to know he was overwhelmed not only by our courteous service but also with our comfortable rooms. We hope to welcome you and your family soon. Sincerely, General Manager

Redwood City, California
Reviewed 2 weeks ago

I stayed at this Hotel for 2 days in may. The first room I checked into the toilet was clogged. The room had no carpet at all and had a weird odor. When I told the front desk I was offered a new room or a plunger...I took a new room. The new Room had carpet, the smoke detector was...

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Helpful?
Thank 0pyro0
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for your review and for choosing to stay at our hotel. We uphold all of the brand standards for quality and service. I am so sorry that our hotel fell short of your expectations. Your feedback will be shared with our future renovation team. in the meantime, we will ensure that our Engineering team will address some of...

Kennewick, Washington
Reviewed 5 weeks ago

First of all this is not a property I would have chosen on my own based upon reading previous reviews. I normally do research to insure a good experience. We were advised to use the American Cancer Society for a discounted rate since that was the reason for travel to the Seattle area (cancer related surgery). The first room assigned...

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Helpful?
Thank stevenson911
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Reviewed 19 April 2017 via mobile

Bed made and clean towels. Floor not vacuumed-sheets were dirty- with hair and makeup. Desk clerk provided me with clean sheets. When I changed the sheets we found urine stains on mattress and pad. Used towel, clothes and food under bed

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Helpful?
1Thank Juli B
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Juli, please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take it lightly. I will address this matter with my Head of Housekeeping and with the department associates in order to ensure changes are made immediately to solve these problems. We...

Bellevue, Washington
Reviewed 19 April 2017

Clean , Good service , good front desk service and nice place to stay . I am staying in this from April and continue to be here till July 2017 . I like this place close to marketplace , Starbucks,Banks , Walmart,target, Safeway, Nordstrom

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Helpful?
Thank suryak22017
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to write a review about your exceptional ongoing stay at Extended Stay America - Seattle - Bellevue - Factoria. It is great to read that you are impressed with our courteous service and convenient location. We appreciate you recommending us online. Please enjoy the rest of your stay with us. Sincerely, General Manager

Bellevue, Washington
Reviewed 26 October 2016 via mobile

This place smells musty, which is better than the first room we were shown, it smelled like pot and oranges. The guy at the front desk is super nice, but the manager is a joke. I brought this weapon to his attention and he looked at the ground and said, "we should do better." Thanks, I'm glad my husband found...

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Helpful?
Thank gfragi
Los Angeles, California, USA
Reviewed 17 October 2016

Had to clean the toilet myself to be able to use the bathroom. Tub would not drain. Employee at desk said that is normal. Stereo noise until all hours - so no sleep without the booming of a woofer. Worst experience of my 30 years of travel. Would rather have slept in my car.

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Helpful?
Thank CMB6155
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apologies for the cleanliness issues as well as the noise you endured during your stay. This unacceptable and reflects badly on our hotel. Our staff have been addressed on double checking rooms for cleanliness and making sure noise from...

Bellevue, Washington
Reviewed 17 October 2016

Took too long to check in, took too long to get dishes and then they didin't have pots & pans or glasses. Another guest was in front of us and the front desk person was out trying to find him toilet paper.

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Helpful?
Thank swilsonmi
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Your review for our hotel was recently brought to my attention. Please accept my apologies for the long check in time and the lack of cookware to provide to you. I will be working with our staff on better workflow of the front desk and making sure there is cookware available for guests. It would be our pleasure to have...

Reviewed 8 October 2016 via mobile

Staff was nice at check-in but room smelled, sheets were definitely soiled, not changed, bed bugs on sheets, counter not wiped down,gross stans , no complimentary shampoo..my fail for not checking reviews...

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Helpful?
Thank Brian F

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Bellevue - Factoria

Address: 3700 132nd Ave SE, Bellevue, WA 98006-7300
Region: United States > Washington > Bellevue
Price Range: £82 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bellevue - Factoria 2.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Extended Stay America - Seattle - Bellevue - Factoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
Extended Stay America Bellevue
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel.”
0pyro0, 8 May 2017 | Read review
“The west side is is further from the noise of the interstate highway.”
stevenson911, 21 Apr 2017 | Read review
“Don't go there.”
CMB6155, 17 Oct 2016 | Read review
“If it is not during office hour, talking to people at the front desk has no use”
379hungt, 1 Jul 2016 | Read review
“Rooms on the bottom floor are quiet.”
MargaretZ514, 2 Aug 2015 | Read review
5 of 5
ExtendedStay
US$201* /night
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Prices are for 1 room, 2 adults
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