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Extended Stay America - Seattle - Bellevue - Factoria

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Extended Stay America - Seattle - Bellevue - Factoria
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133 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Bellevue, Washington
Reviewed 26 October 2016 via mobile

This place smells musty, which is better than the first room we were shown, it smelled like pot and oranges. The guy at the front desk is super nice, but the manager is a joke. I brought this weapon to his attention and he looked at the ground and said, "we should do better." Thanks, I'm glad my husband found...

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Thank gfragi
Los Angeles, California, USA
Reviewed 17 October 2016

Had to clean the toilet myself to be able to use the bathroom. Tub would not drain. Employee at desk said that is normal. Stereo noise until all hours - so no sleep without the booming of a woofer. Worst experience of my 30 years of travel. Would rather have slept in my car.

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Thank CMB6155
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apologies for the cleanliness issues as well as the noise you endured during your stay. This unacceptable and reflects badly on our hotel. Our staff have been addressed on double checking rooms for cleanliness and making sure noise from...

Bellevue, Washington
Reviewed 17 October 2016

Took too long to check in, took too long to get dishes and then they didin't have pots & pans or glasses. Another guest was in front of us and the front desk person was out trying to find him toilet paper.

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Thank swilsonmi
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Your review for our hotel was recently brought to my attention. Please accept my apologies for the long check in time and the lack of cookware to provide to you. I will be working with our staff on better workflow of the front desk and making sure there is cookware available for guests. It would be our pleasure to have...

Reviewed 8 October 2016 via mobile

Staff was nice at check-in but room smelled, sheets were definitely soiled, not changed, bed bugs on sheets, counter not wiped down,gross stans , no complimentary shampoo..my fail for not checking reviews...

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Thank Brian F
Reviewed 27 September 2016

This hotel was HORRIBLE! Upon arriving 15 minutes before 3PM (check-in time), we were told to "come back in 10 minutes and there should be a room cleaned for you" as if they didn't have 1 single clean room ready, after knowing that people were scheduled to stay there that evening. So after driving around aimlessly trying to kill time,...

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Thank Brittany L
Reviewed 11 September 2016

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Thank Melissa J
Washington
Reviewed 11 September 2016

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1Thank Love22saywa
London
Reviewed 10 September 2016 via mobile

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Thank IMWeasel
Aurora, Colorado
Reviewed 14 August 2016 via mobile

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1Thank dmazingo
Fortuna
Reviewed 9 August 2016 via mobile

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Thank Larelajam

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Seattle - Bellevue - Factoria staff and other travellers.
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Questions? Get answers from Extended Stay America - Seattle - Bellevue - Factoria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there.”
 of 5 bubbles CMB6155, 17 Oct 2016 | Read review
“If it is not during office hour, talking to people at the front desk has no use”
 of 5 bubbles 379hungt, 1 Jul 2016 | Read review
“Rooms on the bottom floor are quiet.”
 of 5 bubbles MargaretZ514, 2 Aug 2015 | Read review
“Be sure to ask for basic utensils and toiletries!”
 of 5 bubbles TracieT_12, 19 May 2015 | Read review
“To choose a good room go to another hotel”
 of 5 bubbles ciulla, 12 Aug 2014 | Read review
5 of 5