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Courtyard Seattle Federal Way

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167 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Ann Arbor, Michigan
Reviewed 6 days ago NEWvia mobile

Don't expect much from a Courtyard, but $19 for a glass of lousy Mondavi merlot (that you can buy for $14 a bottle on the bottom shelf at the grocery store) is enough to make me write a review. Really? It's a lobby, not a wine bar. And, when I refused it, got a bunch of attitude from the bartender....

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Helpful?
Thank gmanor1
Skye B, Manager at Courtyard Seattle Federal Way, responded to this review

Thank you so much for taking the time to share your feedback on your most recent experience at our Bistro. I am very sorry that the prices in our Bistro were not what you expected to pay. We do an annual review of our food and alcohol prices to ensure that they are competitive within our area and we will...

Victor, Montana
Reviewed 3 weeks ago

Great location. Shopping, restaurants, movie theaters. Everything within walking distance. Room was spacious and clean. Only negative was no complimentary breakfast . We stayed 4 days and room was cleaned and restocked daily however on the last day, we did not get our coffee or toiletries restocked and had to call down for coffee. They brought it up immediately however.

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Helpful?
Thank Carole D
Centralia, Washington
Reviewed 4 weeks ago via mobile

Not a bad hotel. Clean and friendly staff. Stayed in a newly renovated suite. The bed was super hard and not comfortable at all. Also expected to have some drinking glasses in a suite but only had small plastic cups. Overall it's not bad but please start replacing the beds!

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Helpful?
Thank Kurtly31
SEAFW, General Manager at Courtyard Seattle Federal Way, responded to this review

Dear Guest, Thank you for staying with us! I'm glad you enjoyed our newly renovated rooms, but I am sorry to learn that the bed was too hard for your preference and comfort. We do keep some mattress toppers in stock for guests who prefer a softer bed, and we are happy to provide one for any future stays you...

Reviewed 4 weeks ago via mobile

The rooms in this hotel are very nicely equipped and spacious. The staff are very friendly. I have stayed here 3 times in the past 3 months. I am planning to stay more times this year. I'm on an assignment in the area for work.

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Helpful?
Thank MDHCty
Mission Viejo, California
Reviewed 17 October 2016

Checked into the Courtyard, Federal Way. Greeted by the manager with a smile. Promptly given our room assignment. Rolled right up to our room. Next morning had breakfast in the lounge/kitchen area. This hotel is located in the downtown business center of Federal Way. Lot's of restaurants and stores for dinning and shopping. Hotel located at the off ramp of...

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Helpful?
Thank Jeffseiver
Arlington, Washington
Reviewed 9 October 2016

It was a dark and stormy night. Yeah, I know that you're not supposed to start a story that way, but this is a review. So, yeah, dark and stormy night, and I still had another two hours to drive. It was late and I was tired and finally I decided to take the next exit and find a hotel....

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Helpful?
Thank Kat H
Annapolis, Maryland
Reviewed 1 October 2016

After a few days hiking in Olympic National Park, we headed back to Seattle for a couple days, intending to stay at a reasonably priced hotel in Seattle that got good reviews but was in an area that was iffy. We decided to stay somewhere else and started calling around to the hotels in surrounding area. Rooms were hard to...

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Thank mlonline
Seoul, South Korea
Reviewed 27 September 2016 via mobile

We booked a suite and were very disappointed in the staff, especially Scott at the front desk. Poor attitude and exceedingly poor quality from the beds to the nonexistent amenities. I would have had a better stay in my car, skip this place.

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Helpful?
1Thank Cwtravels G
Skye B, Manager at Courtyard Seattle Federal Way, responded to this review

Thank you so much for taking the time to share your feedback in regards to your most recent stay at our property. I'm very sorry for the service you received by our hotel staff at the front desk. The satisfaction of our guests is our top priority and so I can assure you that we will share your feedback with...

Phoenixville, Pennsylvania
Reviewed 21 September 2016

My husband and I stayed at the Courtyard Marriott Federal Way this past weekend. We were vacationing in Seattle, exploring the city, and chose this affordable hotel which is about 20 miles from SeaTac airport. The hotel was clean, our room was nice and the overall price was affordable. We booked a room through ebates and was able to receive...

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Helpful?
Thank DJEllis13
Vancouver, Canada
Reviewed 17 September 2016 via mobile

*some background: I travel a lot on business and for pleasure. This year I've been to 10 countries already. I have stayed at hotels, hostels, straw huts, motels, a cruise ship, and Airbnb with and without my toddler and husband." ------ For only $289 USD -- Left me stranded at Seatac when shuttle stopped after 8pm (even though I called...

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Helpful?
3Thank psybercat
SEAFW, General Manager at Courtyard Seattle Federal Way, responded to this review

Dear Guest, Please accept my apologies for the inconvenience and frustration you experienced during your stay. I assure you that I have addressed the issues with my Front Desk and Housekeeping staff to ensure that these problems are not repeated. Regards, Jenny Vasquez General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at the Courtyard Federal Way, Washington provides greater flexibility and choices for our guests. This Seattle hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and weather conditions via our Go Board. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. This provides guests with healthy food and beverage offerings in the morning including Starbucks coffee and evening dinner service with cocktails. We're only a 1/2 hr from downtown Seattle attractions like the Space Needle and minutes from the Seattle-Tacoma Airport. Enjoy year-round activities at nearby Mt. Rainier. Our guest rooms feature luxury Marriott bedding, flat screen TV, refrigerator and complimentary high-speed internet access. We also have lots of meeting space and a professional staff to make your event a success. ... more   less 

Additional Information about Courtyard Seattle Federal Way

Address: 31910 Gateway Center Blvd S, Federal Way, WA 98003-5638
Region: United States > Washington > Federal Way
Price Range: £92 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Seattle Federal Way 3*
Number of rooms: 160
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Also Known As:
Courtyard By Marriott Seattle Federal Way Hotel Federal Way
Courtyard Federal Way
Federal Way Marriott
Federal Way Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Seattle Federal Way staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room near the elevator and it was nice and quiet.”
 of 5 bubbles caroled638, 14 Nov 2016 | Read review
“Ask for one next to the elevators, but their all good.”
 of 5 bubbles Jeffseiver, 17 Oct 2016 | Read review
“Chose a room with a high floor.”
 of 5 bubbles DJEllis13, 21 Sep 2016 | Read review
“We had a room that did not face the freeway and it was quiet”
 of 5 bubbles shbc2, 14 Sep 2016 | Read review
“Go somewhere else”
 of 5 bubbles Partoarno, 24 Jul 2016 | Read review
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