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Hilton Garden Inn Tri-Cities/Kennewick

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Traveller (24)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor5%
  • Terrible1%
Travellers talk about
“toyota center”(26 reviews)
“tri cities”(27 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tri-Cities/Kennewick
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (551)
There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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548 results
Traveller rating
302
162
47
28
9
Traveller type
Time of year
LanguageEnglish
Travelers talk about these amenities: Free Wifi, Restaurant, Bar/Lounge, Room Service, Fitness centre
302
162
47
28
9
Show reviews that mention
All reviewsconvention centertoyota centertri citiesroom was cleangreat hotelfree continental breakfastbreakfast was excellentbreakfast stafffront desk staffrestaurants and shoppingbusiness tripthe staff was greatcoffee makerhgilobbyfirmnessmall
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211 - 215 of 548 reviews
Reviewed 17 January 2016

Wife and I stayed one night Jan 16 2016. Check-in was prompt and friendly. Entering our room, it was 61F and adjusting the thermostat wouldn't make the heater come on. I called the front desk and she offered to switch rooms. I agreed and we...More

Thank Hotelleo
Response from Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 19 January 2016

Thank you for taking a moment to share your experience regarding your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for...More

Reviewed 16 January 2016

Mattress was worn out and in need of replacement. Carpet had wear spots in places. Caked dust on door hinges. Front desk staff is very courteous. Location is good. Did not use restaurant. Did not see parking spaces for Hilton Diamond Members.More

Review collected in partnership with Hilton Garden Inn
Thank Keith R
Response from Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 26 January 2016

Dear Keith R, Thank you for taking the time to write a review about your recent stay at our hotel. As a Diamond HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we’re very sorry you found the mattress in...More

Reviewed 2 January 2016

I stayed at the Hilton Garden Inn recently and found the accommodations to be quite nice. The service staff were engaging and helpful as well as efficient. The appearance and cleanliness was top rate. I will not hesitate to book into this very fine hotel...More

Review collected in partnership with Hilton Garden Inn
Thank Jon R
Reviewed 12 December 2015

This hotel offers a first class experience in all areas. The public rooms are bright and cheery and when you step into the lobby you feel this is a great place. Staff is very friendly and welcoming. Our room was spacious and very comfortable with...More

Thank JERRYG448
Response from Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/KennewickResponded 14 December 2015

Dear Jerry, Thank you for taking a moment to share your experience. I am happy to hear that you had a first class experience during your stay with us. We look forward to welcoming you back to our hotel in the future to provide you...More

Reviewed 23 November 2015

If you want a hassle free experience in all aspects, this is the place. The breakfast came out fast and hot! The wait staff very attentive. The place was clean and up to date. One issue, no beer for purchase to take back to room

Review collected in partnership with Hilton Garden Inn
Thank charlesbB7992MR
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"top floor facing field (opposite side of parking lot)"
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"Don't get a room ending in *25"
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"I had a room on a lower level and had no issue with noise from outside or above."
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"Ask not to stay near the HVAC unit, on the second floor. Can't speak about the other floors in that area."
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