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All reviewsolive gardengrocery storefront deskunderground parkingindoor poolstarbucks coffeebathroom sinkfridge and microwavestayed here for one nightking bedbusiness tripfree breakfastvery pleasant stayrooms are largetotem lakeshort driveeasy access
We booked a block of rooms here for our hockey team, as an "approved tournament hotel". I would suggest looking elsewhere. The pool was closed, and the story was it had been for a while, and no one mentioned this to us at time of...More
Response from Ardene S, Manager at Courtyard Seattle KirklandResponded 2 weeks ago
Thank you for sharing your concerns from your recent visit I apologize that the heater went out on the pool prior to your arrival and we were not able to get the parts in before the weekend to accommodate all of our guests. I sincerely...More
Great location in Totem Lake. Was greeted with a friendly and accommodating front desk receptionist. Received an upgrade to a 1 bedroom suite. Room was very spacious with jetted tub and 2 TVs. Comfortable bed in a sizeable bedroom with work desk and love seat...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 2 weeks ago
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard Seattle Kirkland
In Kirkland for 2 day conference. The front desk staff was friendly, efficient and went way above the call of duty when Uber and Lyft were unavailable to get me a ride to my meeting 7 miles away. Thank you Jovanny!! The room was modern,...More
I've stayed at this hotel several times over the years. Our local office is just across the parking lot so it's convenient. I can't say I've ever had a stellar stay here, but it has been better than what I've experienced recently. It seems to...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 21 February 2018
Thank you for letting us know about your recent experience at the Courtyard by Marriott. I would like to discuss this further with you so I can get to the bottom of the issues. If you don't mind reaching out to me my...More
This was a business trip to Kirkland and having stayed in Courtyards in the past, I booked this location. I should have checked for review and suggested location of room if staying at this location and what you get for your stay.
First, be prepared...More
Response from Ardene S, General Manager at Courtyard Seattle KirklandResponded 5 February 2018
Thank you for choosing to stay at the Courtyard Seattle Kirkland and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared...More
Response from Ardene S | Property representative |
Our hotel is located on teh east side of Lake Washington, about 9 miles from Seattle DT and Pike Place Market. You can take tolled I-520 or I-90 freeways to get to Seaatle from Kirkland, and that will take... More
Our hotel is located on teh east side of Lake Washington, about 9 miles from Seattle DT and Pike Place Market. You can take tolled I-520 or I-90 freeways to get to Seaatle from Kirkland, and that will take about 20 minutes or so, during off-peak hours.
Please let me know if you will haev other questions,