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Quality Inn & Suites

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Traveller (2)
Room & Suite (22)
Dining (9)
Overview
  • Excellent19%
  • Very good22%
  • Average19%
  • Poor15%
  • Terrible25%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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All reviewsroom was cleanwould stay againconvenient locationmotelpotmicrowave
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1 - 5 of 100 reviews
Reviewed yesterday

Stayed in Lacey many times over the past several years - always avoided this hotel. It doesn't look inviting. However, this trip it was the only reasonable hotel with all 11 of my room nites available, so I decided to try it. Wow- was I...More

Thank VAnitelady
Reviewed 4 weeks ago

All of the employees we dealt with were friendly and very helpful. We had a king suite with a jetted tub next to bed which I didn't quite understand. The bathroom was small but well laid out. All of our furniture was new and the...More

Thank plnfxr
Response from qu I, Manager at Quality Inn & SuitesResponded 3 weeks ago

Thank you so much for your feedback and appreciation. I understand and would like to apologize on behalf of Housekeeping staff which could have been taken care off. Do give us another chance to serve you better and will make sure all the linens used...More

Reviewed 4 weeks ago

Pros: -all staff i encountered were very friendly and accommodating. -the breakfast buffet and coffee were really good! -room was clean; came with fridge, microwave, coffee pot (the previous person/housekeeping in that room didn't throw out the coffee bag or rinse the pot, but i...More

Thank Tula B
Reviewed 6 April 2018

This hotel is absolutely run down, not clean, and some of the staff so terrible. One of the ladies gave me the hardest time upon trying to check in, for no reason at all, I guess she was having a bad day. There is not...More

Thank lovetravel2
Response from qu I, General Manager at Quality Inn & SuitesResponded 9 April 2018

Dear Concern, We are really sorry that you did not like our accommodation and had issues with basically everything. We are going under renovation with new furniture and mattress, And i would suggest you to please get back to us directly so that we can...More

Reviewed 14 January 2018 via mobile

The staff were dressed sloppily and the rooms were not clean. The hotel is tired and dated. There are clear non-smoking signs everywhere but the hallways and rooms smell like cigarettes. The staff seemed to be the ones smoking. What is telling is the huge...More

1  Thank thchen
Response from qu I, Manager at Quality Inn & SuitesResponded 16 January 2018

Dear Concern, I would like to apologize on your recent stay at our Hotel. I Totally understand your concerns about staff and smoke smell in hallways and cigarette Butts near entrance. These things are not expectable. and will make sure none of our guests have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Non-Smoking Hotel
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$71 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2)
Room & Suite (22)
Dining (9)
Business Centre & Event Rooms (4)
Questions & Answers
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Connie V
15 May 2015|
Answer
Response from Joe R | Reviewed this property |
I can't be 100% for sure but my room did not and the rooms seemed to be spaced evenly apart. Their front desk is very helpful and should be able to assist. If they do not, there is a place in Tummwater (Guesthouse) that... More
0
Votes
Room Tips
"watch out for the drunk/drugged-up homeless!! otherwise, nice stay."
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"If you don't like the disgusting smell of cigarettes be sure to check for a smoke free room."
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"Don't take #119."
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"Avoid this hotel at all costs. NEVER is a long time but I shall never set foot in this hotel again -- ever!"
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