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Loyalty Inn

About

Location
Cleanliness
Service
Value
Our property has been serving The Tri-Cities for over 34 years. We are currently renovating parts of our main building as well as the entire second building. We are excited to be able to start offering deluxe rooms in our renovated building. The renovated rooms come with DVD Players, I-Pod docs, microwave, mini-fridge and LG Flat Screen Televisions.
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Property amenities
Free parking
Casino and Gambling
Golf course
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air conditioning
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
Contact
1800 W Lewis St, Pasco, WA 99301-4958
Getting there
Tri-Cities Airport2 mi
Pendleton Airport39 mi
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7Reviews
3Photos
0Q+A
3Room tips
Traveller rating
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  • 7
Time of year
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  • English
My daughter and I stayed here for a weekend softball tournament. We were looking to save a little money, but this place was trashy. Cleanliness was questionable, no night stands for our stuff, no closet or even a rod to hang clothes, TV broken, not enough towels, scratchy bed
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Let's start with being propositioned in the parking lot. Then the entire place smells like smoke including in my room that had a "no smoking room" on the door. The room was dirty. The TV was from the 80s and had 12 channels. All the trim in the room was gone, as if they didn't
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Response from JERRY H, General Manager at Loyalty Inn
Responded 31 Aug 2016
We are sorry you had a less than ideal experience. We are renovating rooms in all our buildings and I apologize you got one that is a work in progress. As far as your other concerns, they are not helpful to anyone if you don't inform the staff. No one can fix what is simply put in a review at any property. You would be doing yourself and other travelers a favor by letting someone know at any property of issues at the time so they can be immediately addressed. Doing it as was done helps no one, except maybe your ego.
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I've learned my lesson. Check Trip Advisor before making reservations at any of the reservations websites. The price was low, but for just a little bit more, I could have gotten a decent room some where else. There were practically no cars in the motel lot. No body in their
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Our room had BLACK MOLD on the ceiling and smelled like urine. We were desperate for a place to sleep and the other places we called were sold out. So we stayed and opened the window. With the window open all night we got to listen to prostitues working, people getting dui's,
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I found this place through a 3rd party website and booked online because the price was cheap. Despite reading some horrible reviews, I have a high tolerance for 'budget-friendly' hotels and wanted to check the place out myself. Located in a rather run-down part of Pasco (not
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Previous
12
Album Categories
All photosRoom & Suite
Photo provided by managementLoyalty Inn
Deluxe Room King
Photo provided by managementLoyalty Inn
Deluxe Room Double
"The first floor is dedicated to residents on weekly rates, so I guess if you have to stay here, stay on the second floor."
"Don't stay here. Pay the extra money to stay at a nicer hotel."
"DON'T stay here"
PRICE RANGE
US$53 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonTri-CitiesPasco
NUMBER OF ROOMS
40
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