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Holiday Inn Express Puyallup (Tacoma Area)

218 reviews
Traveller (38)
Room & Suite (24)
Dining (5)
  • Excellent67%
  • Very good24%
  • Average8%
  • Poor1%
  • Terrible0%
Travellers talk about
“cookies”(26 reviews)
“front desk”(27 reviews)
“parking lot”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
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28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)Write a Review
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All reviewscookiesfront deskparking lotgreat place to staypool areaevery morningwould stay here againfree coffeeclean roomsnice breakfasthot breakfastup to datebed was comfortablemcdonaldsfreewaymallihg
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1 - 5 of 216 reviews
Hotel's Favourite
Reviewed 5 days ago via mobile

We stayed at this location a couple times. Once in November and also December. Staff was always so friendly and willing to assist when needed. The facility is clean and the rooms were clean. Bed was comfy and the stay was nice. The breakfast is...More

Thank Karen T
Response from Steven D, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 4 days ago

Thank you for your wonderful feedback! We take a lot of pride in providing great customer service and our housekeeping staff works very hard to keep the hotel clean and inviting. We appreciate you taking the time to acknowledge these details about your stay. We...More

Reviewed 21 October 2017 via mobile

I was very impressed with the cleanliness of our room. Housekeeping even changed my pillowcase after the first night. Beds were super comfy. Loved the bath and body works lotion and shampoo. Location was convenient, but the freeway was very loud. Typical mediocre holiday inn...More

Thank happymom24
Response from Tiara R, Supervisor at Holiday Inn Express Puyallup (Tacoma Area)Responded 22 October 2017

Greetings HappyMom24! Thank you so much for the wonderful review! We would absolutely love to have you back as our guest again in the future! Tiara

Reviewed 30 September 2017

The hotel was easy to find and thanks to IHG making the reservation was a breeze. Check-in took all of about 60 seconds and the lady that checked me in was friendly and obviously very efficient. The room was very nice- with a nice comforter...More

Thank Greg R
Response from Tiara R, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 2 October 2017

Hello Greg! Thank you so much for the wonderful review. It would be our pleasure to have you back as our guest in the future!! Kindly, Tiara

Reviewed 5 September 2017

We asked for a room away from the freeway and got one overlooking front parking lot. Room was clean and the AC blew nice and cold on a hot, smoky day. Had a fridge and Keurig in the room which was nice. Customer service was...More

Thank Laurie D
Response from Pablo N, Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 6 September 2017

Greetings Laurie! Thank you so much for your feedback. We appriciate that you took he time to let us know how we are doing! I am sorry you received a room on the freeway side of the building. If you do stay with us again,...More

Reviewed 4 August 2017 via mobile

Stayed here for three nights. Room is large but smelled like cleaner (which may be a good thing or bad thing - maybe it shows they really clean the rooms, or maybe the people before us really had a problem!). Breakfast was just ok -...More

Thank Jason_Tinley_Park
Response from Pablo N, Front Office Manager at Holiday Inn Express Puyallup (Tacoma Area)Responded 6 August 2017

Dear Mr. Jason, Thank you for being honest and letting us know about your experience, your feedback means a lot to the overall success of the hotel. I am disappointed to hear your stay was just ok and hope you give us another opportunity to...More

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Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Price range
US$121 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$121 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (24)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (34)
Bathroom (8)
Business Centre & Event Rooms (2)
Questions & Answers
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cheryl a
14 December 2017|
AnswerShow all 2 answers
Response from Steven D | Property representative |
Yes, all rooms have a fridge and microwave.
Room Tips
"We were happy that we asked for a room not facing the freeway."
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"Ask for room on the parking lot side, not the freeway side"
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"Make sure there is a hair dryer in the room"
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"Ask for a non-freeway facing room"
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