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Shilo Inns Richland

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Traveller (14)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent22%
  • Very good23%
  • Average22%
  • Poor27%
  • Terrible6%
Travellers talk about
“columbia river”(19 reviews)
“fried potatoes”(2 reviews)
“outdoor pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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All reviewscolumbia riverfried potatoesoutdoor poolwould stay here againbrockmiacareerexercisepropertiesrefrigerator
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101 - 105 of 198 reviews
Reviewed 29 August 2013

Although the rooms have a slightly dated décor, they are clean, quiet, and comfortable. The staff went above and beyond to make my large family feel welcome. We enjoyed the complimentary breakfast which included biscuits & gravy, cottage fried potatoes, link sausages, eggs, muffins, cereals,...More

Thank Mary K
Reviewed 7 August 2013

The condition of the facility is deplorable! The railings are faded, chipped and covered with bird droppings, walls and walkways cracked, chunks of the stucco have fallen off the exterior. The rooms looked like they have not been updated since 1980! Doors were scuffed, mold...More

1  Thank Charles M
Reviewed 14 July 2013

The facility is a bit dated but we had a great time. The staff were excellent, the pool was amazing and the food at the restaurant was good. The location on the river with its picturesque trail was a nice bonus. We'll definitely be back.More

Thank ekeko7
Response from Shilo I, General Manager at Shilo Inns RichlandResponded 17 July 2013

Dear ekeko7, Thank you for visiting the Shilo Inns Suites Hotel in Richland, Washington. Although we are not the newest venue on the block, cleanliness and customer service is our top priority. Our staff strives to provide a relaxing enjoyable environment for all of our...More

Reviewed 12 July 2013

The place is really run down and the breakfast is really bad. Even the pool area has cracks in the pool deck with grass growing between it. It's just not been well kept up, not a pleasant stay, beds are the worst and the sheets...More

Thank Nancy G
Response from Shilo I, General Manager at Shilo Inns RichlandResponded 17 July 2013

Dear Nancy G. I am sorry that the breakfast and our pillow top bed and bed linens did not meet your expectations, we will be sure to share this information with O’Callahans Restaurant Management and our Corporate office. It sounds like the pathway you were...More

Reviewed 8 July 2013

I have been staying at the Shilo for years (15+) and I'm pretty certain the same bedspreads are in use. Although each year it slips more and more this past stay put me over the edge. It is in grave need of a major update....More

Thank carridurand
Response from Shilo I, General Manager at Shilo Inns RichlandResponded 10 July 2013

Dear carridurand, Thank you for taking out the time in writing your comments. Here at the Shilo Inns Suites Hotel, our top priority is cleanliness and customer service. We are sorry that our pillow top beds did not meet your satisfaction. We will be sure...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$92 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$92 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (14)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Garglemel
10 September 2014|
Answer
Response from ShiloOffice | Property representative |
1. Download speed will vary with the number of users, but most of our Shilo properties average about 7,000 kbps. 2. Our pool is currently open from 8 am to 10 pm. It is an outdoor pool that is seasonal and will be... More
0
Votes
Room Tips
"Get a room on the outside that faces the Columbia River; it can get noisy on the inside rooms facing the..."
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"no tips for this place"
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"The pool is now open 24 hrs. If you want quiet, stay in an outer room."
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"ask for room at back of hotel for view of river. also quite."
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