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Holiday Inn Express Hotel and Suites Richland

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Traveller (11)
Room & Suite (35)
Dining (10)
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Overview
  • Excellent38%
  • Very good41%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (115)
There are newer reviews for Holiday Inn Express Hotel and Suites Richland
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LanguageEnglish
44
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All reviewssoy milkcinnamon rollsshopping and restaurantsquiet propertyrailroad tracksgluten free muffinspf changscookieslate checkoutrestaurant optionsnumerous restaurantsnice hotelwould stay here againpool area ishot tubshort driveyogurt
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11 - 15 of 115 reviews
Reviewed 23 July 2017 via mobile

An older building. I smelt cigarettes smoke when I first enter the building. Breakfast is the same as regular IHG except they had soy milk and gluten free muffin. Linens on the bed were kind of old as well. Bed was harder than most of...More

Thank Wajusttobehonest
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites RichlandResponded 16 August 2017

Hello akjusttobehonest, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

Reviewed 22 July 2017

Exceptional staff. Clean and comfortable room. First HIE breakfast I've ever seen that offered soy milk and gluten-free muffins as options - VERY thoughtful. Not much walkable in the neighborhood but restaurants are a short drive. Decent view of the river from some rooms. Access...More

Thank K_L_S_1919
Reviewed 15 June 2017 via mobile

I stayed in a single king bed room. Room was clean and good size. Room came with microwave, good size fridge, Keurig machine and smaller tv, but also had HBO. Room was next to elevator so there was some hallway noise as well as hearing...More

Thank tac0matraveler
Reviewed 15 June 2017

We stayed here on our way to the Oregon Coast and it was so nice! You could tell that its a newer hotel. It was so clean and the breakfast was delicious! I am still in awe of the pool room! Its beautiful! And so...More

Thank Meghan D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites RichlandResponded 7 July 2017

Hello Meghan D, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...More

Reviewed 17 May 2017 via mobile

Are you traveling for work? Does your work require the use of internet? Stay at a different hotel. After receiving every excuse under the sun, I've come to accept that the internet at this property simply does not exist.More

Thank JonMJ18
Response from HotelStaffRichland, Manager at Holiday Inn Express Hotel and Suites RichlandResponded 19 May 2017

We apologize for any challenges accessing the internet, our fiber optic system is managed by the franchise, monitored by staff, and we haven't had any reported issues. We switched over from copper to fiber optic about 6 months ago and even though it's not the...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$101 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (35)
Dining (10)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Tink369
3 February 2018|
Answer
Response from Jjdubyah | Reviewed this property |
You are kidding right?
0
Votes
ddgolf4
2 November 2015|
Answer
Response from mpabraham | Reviewed this property |
According to their website, pets are allowed...$10/nite for each pet. Allowed on first floor only...must be crated if left alone. They ask that you call/advise in advance that you're bringing pets. I suggest you check their... More
2
Votes
Room Tips
"Seemed fairly quiet on all levels. No freeway noise to speak of"
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"Higher floors are quieter"
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"try hard to not leave anything behind because insted of turning it into lost and found, someone will just..."
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"ask for late checkout and REST"
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