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TownePlace Suites Richland Columbia Point

Hotels.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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TownePlace Suites Richland Columbia Point
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Start your review of TownePlace Suites Richland Columbia Point
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Kalispell, Montana
Reviewed 4 days ago NEWvia mobile

Wow! The staff remembered us (and our dog) from a former visit with complimentary appetizer vouchers for Anthony's restaurant across the way, a note of gratitude with Starbuck's gift certificates and prompt friendly service when a fuse blew in our room! We already have reservations to return! Thank you, Serena and Ana. 😘

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Helpful?
1Thank Deborah W
Reviewed 4 days ago NEWvia mobile

We spent a long weekend in Richland for a family wedding. This hotel and the staff made this trip one of the best family trips for our entire family. Amanda at the front desk was wonderful. Made us feel at home. Our rooms were very clean and comfortable. The pool area was clean and welcoming. The breakfast was just enough....

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Helpful?
1Thank Kathy S
San Pablo Del Lago, Ecuador
Reviewed 1 week ago

The hotel looks ok but half the rooms are on the side of a freeway, its so bad that they offer ear plugs.. there is no ice machine except for in the lobby, but no signs tell you that. I use a VPN on my computer and could not connect to the internet without the provider physically making the connection....

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Helpful?
Thank shmelvin
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Richland Columbia Point with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

Portland, Oregon
Reviewed 3 weeks ago via mobile

Just fine Marriott property in Richland. The staff is fine. The property is near the freeway and can be a bit noisy. The hotel has an indoor hot tub and pool. There is a complimentary breakfast. Rooms have good closets and a dishwasher.

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Helpful?
Thank travel4funwc
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you so much for taking the time to submit your review. I apologize for any noise disturbance you experienced during your stay. We appreciate your feedback and look forward to serving you again in the future. Sincerely Serena

Bothell, Washington
Reviewed 4 weeks ago

We were in town for a softball tournament and I arranged for the team to stay at this location. It was tucked in on a quiet street, very clean property and rooms. Great breakfast. The customer service was amazing...they had gift bags for all of our girls at check-in and also made sure to have breakfast ready for them at...

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Helpful?
Thank rgall0way
Goldendale, Washington
Reviewed 16 April 2017 via mobile

We are a family of 6 and I can tell you, it is hard to find a modern hotel that can accommodate us. Usually, because of "Fire Marshall" rules of no more than four to a room, we are forced to get 2 hotel rooms (which I think is a load of crock.) Or our kids have to sleep on...

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Helpful?
1Thank Gayle H
Reviewed 14 March 2017 via mobile

Booked the standard room and requested a upgrade from gold status. Anna was super friendly and helpful and went above and beyond. The facilities are like new. Pool was warm. Breakfast was delicious and I didn't ask for late checkout but had I, I am sure they would have accommodated me. Great overall experience

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Helpful?
1Thank Shadley R
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to submit a review through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Vancouver, Canada
Reviewed 28 February 2017

You really can't beat the location.. tucked away at the end of the street, cornering on a major interstate which some may say cause the "odd numbered" rooms which face the freeway to be rather noisy. I can attest to the fact that yes, you can hear the traffic but it is not that bad.At least not from 217 which...

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Helpful?
Thank Ercadm
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you so much for submitting a review through Trip Advisor. Your feedback is important and it allows us to continue to provide outstanding customer service to all of our guest. I am delighted to hear you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time...

Spokane, Washington
Reviewed 13 February 2017

We recently stayed for three nights. Breakfast is included. And we enjoyed the workout room, which has very good equipment. Having computers available also was convenient. Our room left me perplexed about the word "suites" in the name. It was a typical-sized hotel room with kitchen equipment along one side of the entryway. The closet was in the bathroom. The...

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Helpful?
1Thank FEP8
Serena R, General Manager at TownePlace Suites Richland Columbia Point, responded to this review

Thank you for taking the time to share your feedback through Trip Advisor. Our priority is to provide a memorable hotel experience during your travels, and unfortunately we have fallen short of that during your recent stay. Please accept our sincere apology for the issues you've experienced. We will take your feedback and share it with our entire team in...

Coeur d'Alene, Idaho
Reviewed 13 February 2017 via mobile

Stayed in a double queen room, and even with 2 sets of hockey gear there was room for the 4 of us to move around. The walk in closet was perfect to hide our clothes bags, and keep clutter down. The breakfast area is small, and slightly lacking, but the staff was eager to help!

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Helpful?
Thank Stormie W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about TownePlace Suites Richland Columbia Point

Address: 591 Columbia Point Dr, Richland, WA 99352-4392
Region: United States > Washington > Tri-Cities > Richland
Price Range: £99 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Richland Columbia Point 2.5*
Number of rooms: 90
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Questions & Answers

Questions? Get answers from TownePlace Suites Richland Columbia Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to get a room with less road noise is to get even-numbered rooms 422, 424, 426; 322/4/6; or 222/4/6.”
FEP8, 13 Feb 2017 | Read review
“Ask for a room away from freeway. We got a nice second floor corner room facing Columbia River and Anthony's”
Bev8789, 11 Oct 2016 | Read review
“Stay on a high floor when possible”
TerrieF98199, 5 Sep 2016 | Read review
“Avoid the rooms that face the freeway.”
AllexPortland_OR, 3 Aug 2016 | Read review
“Try to get room on North side, depending on how long you stay the studios have stove, fridge, microwave, dishwasher and dishes and utensils.”
779patrickt, 2 Aug 2016 | Read review
5 of 5
Hotels.com
US$129* /night
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HotelQuicklyUS$172
TownePlace SuitesUS$128
TravelocityUS$129
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*Disclaimer
Prices are for 1 room, 2 adults
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