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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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2,934 Reviews from our TripAdvisor Community

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Vancouver
Reviewed yesterday NEW

We were assigned a room already occupied by someone else. It was sorted out quickly by the staff. However, when we got to our new room, it was not the type that I had booked online. I had requested a room with two double beds. Instead we ended up with two smaller beds and one settee. One of our group...

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Helpful?
Thank annemarie797
Garden Bay
Reviewed yesterday NEW

We enjoyed our second visit as much as our first visit. Staff were very friendly and helpful. We requested a particular floor for our room to be on and were accommodated without any problem. Would recommend this hotel to anyone who travels to Tacoma.

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Thank helenbA4026OB
Seattle
Reviewed yesterday NEW

Dining room and room service staff were exceptionally thoughtful and helpful. They did everything possible to make us feel welcome and appreciated--even during the the busiest times. Which was often because there were many attendees at the knitting conference who were on tight, inflexible schedules. Food in the restaurant was very good and nicely presented. My one negative comment was...

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Thank donnahO6022JF
Vancoover
Reviewed yesterday NEW

Not impressed with check in or parking or the check in process. My vehicle is a 250 short box and it had about 12" one each side clearance. I got a nice big dent after spending 30 minutes looking for a parking spot. They don't check in until 3:00 pm but they want you out by 11:00 am. Didn't fit...

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Thank H8867KWrandyb
Sacramento
Reviewed yesterday NEW

Hotel Murano is an excellent hotel and centrally located. The room service is amazing, and the restaurant is delicious. The hotel is extremely inviting, and the staff is great. I will absolutely stay here again

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Thank Roberta S
Sarasota, Florida
Reviewed 2 days ago NEW

Hotel lobby, bar & restaurant were nice. The rooms & hallway were not the best. Musty smell, bathroom was unclean & used glasses & plates left in the hallway for 2 days. We watched housekeeping walk right past the hallway debris several times. The inclusion of his & hers "pleasure kits" in the room along side the drinks & snacks...

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Helpful?
Thank lrpuskas
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear lrpuskas, Thank you so much for staying with us during your visit to Tacoma. Please accept our sincere apology for facing some inconvenience which is not definitely up to our standards. Your valuable comments regarding our housekeeping services have been brought to the attention of our Director of Houskeeping. Please rest assured that corrective actions are being taken to...

Lake Oswego
Reviewed 3 days ago NEW

Everything was fine except for the lighting in the room which is inadequate. Wait staff in the Bite was good and since this was a knitting conference all employees were very helpful. Thank you for making the stay for Madrona delightful.

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Helpful?
Thank donnaleep2015
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear donnaleep2015, Thank you very much for sharing your comments after your recent stay at our Hotel Murano. We are happy to learn that you enjoyed your stay and at the same time please accept our sincere apologies regarding the lightning in the rooms that we will find the best solution to avoid such kind of inconvenience in the future....

Denver, Colorado
Reviewed 3 days ago NEW

The Murano is a wonderful place for the Madrona Fiber Arts Conference every year. I love to go there. There is a vibe of art and creativity that is wonderful. The Murano is so close to Tacoma's museums that you don't need anything but your two feet to get around. Over the years of attending, the restaurant selection in the...

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Helpful?
Thank cf1947
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear cf1947, Thank you for taking the time to review your recent stay at our hotel. We are really happy to read that your experience was enjoyable and memorable. We truly enjoyed having you as our guests. We do our best to fulfill all the room preferences we receive from our guests either before arrival or upon check-in; however, sometimes...

Maple Valley
Reviewed 3 days ago NEW

We found lots of well lot comfortable places to sit during our knitting conference. We love coming here every year and like seeing that some of the same staff is there year after year. Looking forward to 2018.

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Thank Kate H
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Kate H, Thank you for your feedback. We are happy to hear about your event, sounds as if it was a huge success. He are so honored to host this annual event, and certainly looking forward to your return next year. Kind regards, Javid Almammadov

Kennewick
Reviewed 3 days ago NEW

I have stayed here many times and it is always top notch. View of the city are great. Location to train is very good. Rooms are very clean and beds are super comfortable. Halls are quiet. I would recommend the patron level for access to snacks

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Thank douglas363
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear douglas363, Thank you for staying with us and sharing your experience. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: £122 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
 of 5 bubbles done404, 16 Feb 2017 | Read review
“If you have to stay here - pay extra to stay on the 25th floor - has a lounge with breakfast - continental, but pretty good.”
 of 5 bubbles E196UIloris, 15 Feb 2017 | Read review
“Ask about how hard or soft the bed is. Mine did not have a pillow top.”
 of 5 bubbles peteroQ5934IM, 9 Feb 2017 | Read review
“Enjoy the glass sculptures”
 of 5 bubbles GMS1556, 6 Feb 2017 | Read review
“Higher floors offer better views of either Mt Rainier or Commencement Bay.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5