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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
Hotel Murano
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2,861 Reviews from our TripAdvisor Community

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Showing 2,849: English reviews
Spanaway
Reviewed yesterday NEW

I loved my stay. Jacuzzi room was not available though I was bummed about that.Other than that I had a great time and would recommend any of my family or friends to stay there. The service was excellent.

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Helpful?
Thank tangelettej
Santa Rosa, California
Reviewed yesterday NEW

I fully paid through Expedia. The Hotel refused to send me a receipt for the paid reservation. I ordered room service at 9:20 pm and wanted a sub sandwich that was only on the after 10 menu. They refused and asked me to call back after 10. Boo. No movies in the room. No channel guide for the satellite tv...

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Thank BrokerForest
.
Reviewed yesterday NEW

Great place to get away and relax. Enjoyed the sites from the room and the comfort of the restaurant. The fireplace makes it very cozy in the lobby with all the different glass art all over. Just a nice place.

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Thank 985gregoryw
Tacoma
Reviewed 2 days ago NEW

Jaymie (fill-in at front desk while staff at Holiday party was absolutely amazing.) She gave us an upgrade room, amazing! she was so friendly, this was our best experience of all. We've stayed at this hotel before and they are all nice experiences.

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Thank K7906FBsharonf
Pullman
Reviewed 2 days ago NEW

A unique hotel with a friendly staff. The location is good with easy access to many local attractions. The entire hotel is a virtual art museum. Gourmet restaurant, if you are into that sort of thing.

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Thank K609ZMmichaelh
Portland
Reviewed 2 days ago NEW

I had a wonderful stay and enjoyed everything about this great hotel. Highly recommend for anything you might be doing in the city. The rooms were modern, clean and fun. The staff was wonderful. I am so glad we had our convention at this hotel.

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Thank Danny C
Tacoma
Reviewed 2 days ago NEW

Poor attention to detail. The food was stale. The drinks mediocre. The furniture was dirty and room service trays, dirty napkins and dishes were littering the hallways all day until I ended up saying something. The customer service was average.

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Thank 522alyssad
Seattle
Reviewed 2 days ago NEW

The hotel was great. Wonderful location, close to lots of fun bars, restaurants and other attractions. The art museum is like a mile away. Very clean and easy to get to. Fun decor and vibe. Great stay!

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Thank N4491COvaleriec
Port Angelo's
Reviewed 2 days ago NEW

told the reservations we had a small dog. by the time we hung up from reservation they had our reservation in a package deal. the guy on the phone forgot about the dog. when we checked in they didn't ask about the dog. great room. great staff. everything was great. they freaked out a tiny bit about the dog because...

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Thank Michael T
Spokane
Reviewed 3 days ago NEW

It's a highly rated hotel and it is professionally run. The employees are very friendly and helpful. The reason I gave it just 3 stars is because the room we were in was small and that's pretty important to me. Beds were very comfortable. It is a "dog friendly" hotel. They have special floors designated for pets. This was the...

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Helpful?
Thank Bob I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: £124 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 6th floor is designated pet friendly though it is rented to non-pet owners if rooms are needed.”
 of 5 bubbles bobi871, 15 Jan 2017 | Read review
“Mt. Rainier is to the south-east.”
 of 5 bubbles Vikiirna, 7 Jan 2017 | Read review
“Yes quiet, I never heard anybody”
 of 5 bubbles kpland, 23 Dec 2016 | Read review
“Guys would probably like the seventh floor. ;-)”
 of 5 bubbles airwolfe1, 5 Dec 2016 | Read review
“Higher floors for views. Near elevator or stairs are very quiet too.”
 of 5 bubbles cherylmP7451TL, 4 Dec 2016 | Read review
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