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BEST WESTERN Berkeley Springs Inn

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BEST WESTERN Berkeley Springs Inn
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337 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Reviewed 3 weeks ago via mobile

Dolores at the front desk was kind and welcoming. She gave us great recommendations of restaurants and things to do in the area. Bed was comfortable and the room was quiet. Got some great sleep! Coffee all day in the lobby was appreciated. Gave 4 stars only because the room had some cleanliness issues. Wet used towels still hanging in...

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Helpful?
Thank Katie K
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Katie, Thank you for taking the time to give us some feedback regarding your stay. I'm glad you had a great experience at our property and enjoyed getting to know Dolores at the front desk. Berkeley Springs is a lovely area to visit and we look forward to your return. Andrew O General Manager Best Western Berkeley Springs Inn

Annandale, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

Room was clean and attractive; comfortable bed. Friendly staff. Great hot breakfast with scrambled eggs, sausage, waffles and sausage gravy. Had a lot of condiments including whipped cream for waffles!! Also had cold cereals, yogurt, fruit, bagels, juices, hot beverages. Was on first floor; no elevator. Could hear TV from next room through wall/adjoining door. Bathroom was great with full...

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Thank GLearn
About Hotel's Favourite Review
Brantford, Canada
Reviewed 4 weeks ago

This hotel was difficult to find as it is up a steep hill off the main drag behind another building. Check in was way too long, room was very average and the breakfast was about a 4 out of 10. And it was too far off the main highway on the way down south.

Review collected in partnership with Best Western
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1Thank P1697OOchrisp
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Chris Plant, Thank you for taking a minute to leave us comments regarding your stay. I apologize that you had such a difficult time finding our property. We sit right off of 522 the main route running north and south through Berkeley Springs. We have two large lit signs right off of 522 directing guests towards the hotel. Perhaps...

Virginia
Reviewed 5 weeks ago

Instead of staying in a B&B, we opted to try out the BW. In this manner, we used the savings to spend the day at the spa. The room was clean, no funny smells, and the bed was comfortable. Delores at the front desk was very helpful with making meal recommendations. You could hear minor noises from other rooms such...

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Thank Novagirl2
Berkeley Springs, United States
Reviewed 20 February 2017

My husband and I came for a 1-night stay at our favorite Best Western. The room was comfortable and clean as always and the beds are especially comfortable. The front-desk gave us valuable tips on the local restaurants since they recognize us from past visits and we had struck up a friendly conversation. This place is great. We will be...

Review collected in partnership with Best Western
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Thank Kari N
Reviewed 14 February 2017 via mobile

We have been staying here a lot while working in Hancock Maryland and this best western has become one of our favorite places to stay while away from home. The staff are wonderful and friendly and a pleasure to converse with. We mostly see the evening and early morning staff. In the morning Janet greats you with a smile and...

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Thank James M
York, Pennsylvania
Reviewed 30 January 2017 via mobile

Close to where we wanted to be enough room for all of us would say there again. Only negative thing I could say would be the facility could use a little updating. The place is a little run down but served our need

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Thank Jim M
Nottingham, Maryland
Reviewed 2 January 2017

This is a really nice hotel with an "out of the way" feel. The service is good, the staff friendly and it has a restaurant right out the front door that's good. You won't be sorry if you stay here. There is an outdoor pool although I've never used it. it's also a motorcycle friendly hotel with a wash station....

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Thank Dan S
Reviewed 4 December 2016 via mobile

Nice clean room. Polite friendly staff. Breakfast was OK. The waffles did not taste good but everything else was good. Motorcycle friendly. Easy to access off the main road. If came back would stay here again.

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Thank Rachel F
reading, United States
Reviewed 7 November 2016

hot tub had a problem,Leaked.used our fan without asking.put dirty wet towels on bed also furniture.never changed bed.asked us to leave room for a couple hrs .came back were asked to leave four four or five hrs.never offered another room. horrible

Review collected in partnership with Best Western
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1Thank Susan P
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Susan Phelps, Its disappointing to see such a misguided review left based on your actual experience at our hotel. The Jacuzzi tub that you booked for the weekend was filled prior to your arrival and set to the proper temperature by the housekeeping staff. The tile and carpet were both dry prior to your arrival. Over the course of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Berkeley Springs Inn staff and other travellers.
6 questions
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Washington DC, District of Columbia
Fairmont, West Virginia
10 months ago
Chesterton, Indiana
over a year ago
Hanover, Pennsylvania, USA
over a year ago

See all questions (6)

Questions? Get answers from BEST WESTERN Berkeley Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor -- on 1st floor, you need to keep blinds drawn as it's ground level. People walking dogs.”
 of 5 bubbles Novagirl2, 21 Feb 2017 | Read review
“Could hear TV sounds from adjoining room thru door!! No elevator. Average hall-way noise. No significant street noise.”
  • Used their luggage cart!! Returned to hallway after use.
 of 5 bubbles GLearn, 1 Nov 2016 | Read review
“Stay on the 2nd Floor”
 of 5 bubbles Jlynn_77, 19 Sep 2016 | Read review
“Pleasant view out of the backside windows”
 of 5 bubbles RehabDeb, 10 Aug 2016 | Read review
“Not worth the effort to book the Jacuzzi rooms”
 of 5 bubbles bluejay377, 5 Mar 2016 | Read review
5 of 5