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Embassy Suites by Hilton Charleston

Booking.comUS$161*
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GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$186*
US$161*
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US$172*
US$186*
US$161*
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Embassy Suites by Hilton Charleston
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936 Reviews from our TripAdvisor Community

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Showing 934: English reviews
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Wapakoneta, Ohio, United States
Reviewed yesterday NEWvia mobile

We were in need to a stopover on a road trip with my family including new grandson. The complementary pack n plat meant we didn't have to unpack entire van. Comfy beds and the living room with door separating from bedroom allowed everyone else sleep when little one needed fed in middle of night. The breakfast is always a highlight!...

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Helpful?
Thank Amy C
Princeton, Indiana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

My family and I love this Embassy Suites! It is just lovely. The people that work there are so friendly and just awesome! We got there about 10 minutes after the evening reception ended and had so looked forward to a glass of wine after a tiring drive. the desk clerk called the bartender and asked him to serve us....

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Helpful?
Thank Lisa T
About Hotel's Favourite Review
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Lisa, on behalf of the entire staff at Embassy Suites by Hilton Charleston, we appreciate you and your family for staying at our hotel and sharing such a wonderful review. Thanks for your compliments about our facilities and especially, our staff. I will be sure to share your praises. We value your loyalty and look forward to seeing you all...

Marietta, Georgia
Reviewed yesterday NEW

Love staying here rooms are quiet, clean and convenient to all things in DT Charleston. We always stay here because of proximity to restaurants shopping and expressways. Reception and breakfast are always a plus...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank susu47
Roanoke, Virginia
Reviewed 2 days ago NEWvia mobile

Let me start out by saying you won't find better service anywhere. Upon my annual six month trip back to my hometown I have probably experienced the best service I ever have. Just when I think this property can't get any better, they go and prove me wrong. I arrived into Charleston on Sunday May 21st for my Dental Appointment...

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Helpful?
Thank stevenfZ8035FZ
00gc, General Manager at Embassy Suites by Hilton Charleston, responded to this review

It was a pleasure to read your fantastic review of the Embassy Suites by Hilton Charleston. We are delighted to read how much you enjoyed your visit, specifically due to the great service provided by our associates. Our team will be pleased to know they had a role in making your stay a memorable one, and I’m excited to share...

Saginaw, Michigan
Reviewed 2 days ago NEW

Overall it was dissappointing. The place has steadily dropped its service over the years. It was not worth what I paid and I look for cheap hotels. I will not be returning. When the quality is better, ill be back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D9689WCkylem
Maryland
Reviewed 3 days ago NEW

Embassy Suites is my favorite hotel brand so I stay at it whenever possible. The Embassy Suites in Charleston did not disappoint. The service was great, room was clean, and breakfast had everything I could want. I wasn't able to attend the evening reception because of work. The hotel is well located and easy to get around Charleston. I would...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ebush
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

We appreciate your loyalty towards our brand. It is so good to know we were able to meet all of our expectations and that you thoroughly enjoyed your spotless room and our top-notch service. Thank you for the fantastic review, and we look forward to welcoming you back at the Embassy Suites by Hilton Charleston. Stephen Sease Assistant General Manager

Charleston, United States
Reviewed 6 days ago NEW

Overall it was a very nice hotel and good staff. The businees meeting internet was great. The internet in the room was ok, I had a few issues connecting. The only issue I had was that my room smelled like smoke and I was on the 4th floor.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rhondac36
00gc, General Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for choosing to stay at the Embassy Suites by Hilton Charleston. We are delighted to know you enjoyed your overall stay and that you were impressed with the service provided by our staff. I have shared your concern with my housekeeping team to ensure it never happens again. It was a pleasure hosting you, and we look forward...

Rawlings, Virginia
Reviewed 1 week ago NEWvia mobile

Rooms were pricey for State track meet weekend, Rooms are nice, beds comfy, pull out sofa as well. Nice indoor pool with hot tub. Staff very pleasant and hard working! Near a great mall and restaurants. Shuttle service within a 5 mile radius.

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Helpful?
Thank Kpf63
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for staying with us and sharing your experience. We are happy to know you liked your room, our location, and all our on-site amenities, especially the breakfast buffet as well as our complimentary evening reception. It was our pleasure to host you and your friends at the Embassy Suites by Hilton Charleston, and we hope to see you...

Guelph, Canada
Reviewed 1 week ago via mobile

Always enjoy the chance to stay at a Embassy Suites. Glad we picked this one, staff were very friendly, room was enormous, with excellent Wi-Fi and comfortable beds. Be back in a few months and definitely staying here again.

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Helpful?
Thank James W
00gc, General Manager at Embassy Suites by Hilton Charleston, responded to this review

James, we appreciate your loyalty towards our brand. It's great to know you were impressed with the spaciousness of your room and the outstanding service provided by staff. Reviews such as yours mean a lot! We look forward to welcoming you back to Embassy Suites by Hilton Charleston. Stephen Sease Assistant General Manager

san francisco, california
Reviewed 1 week ago

I came to Charleston on business. The hotel staff is very friendly and accommodating. They have a shuttle service that can pick up and drop off at the airport and within a 5 mile radius from the hotel. The hotel is conveniently located near the Capitol street (5 min walk), mall and chain restaurants and Kanawha river (10 min). The...

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Helpful?
Thank onshapiro
00gc, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for being our guest at the Embassy Suites by Hilton Charleston. We are delighted to know our location perfectly suited your needs and that you appreciate our shuttle service. I will be sure to share your compliments with my entire team for a job well done. It was s pleasure hosting you, and we look forward to welcoming...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301-1607
Region: United States > West Virginia > Charleston
Price Range: £115 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charleston staff and other travellers.
9 questions
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Holland, Michigan
4 months ago
Holland, Michigan

See all questions (9)

Questions? Get answers from Embassy Suites by Hilton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seek out a corner room...they are larger with more room to stretch out”
S7091GNmarkm, 14 Feb 2017 | Read review
“All of the rooms are suites. They all have ample room and small refrigerator and microwave.”
2CtheWRLD, 2 Jan 2017 | Read review
“Check-in online on day of arrival and you can pick your own room.”
threesperfect, 30 Dec 2016 | Read review
“If you are a Hilton Honors member you have good chance to pre-pick your room.”
E6966PMkarent, 14 Dec 2016 | Read review
“Corner rooms are a bit quieter as it's an atrium design.”
RobertZ519, 13 Dec 2016 | Read review
5 of 5
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US$161* /night
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Prices are for 1 room, 2 adults
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