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Four Points by Sheraton Charleston

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Charleston
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329 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Gurnee, Illinois
Reviewed 2 November 2016

Location was great, not far from the highway. Only complaint is parking was extra. Room was lovely - clean, comfortable and luxurious. We were thrilled to have a wonderful place to stay and get a good night's sleep. Highly recommend it.

Thank mjmm20152015
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear mjmm20152015, Thank you for your high recommendation! We look forward to hosting you again in the future. Take care.

Denver, Colorado
Reviewed 1 November 2016 via mobile

The hotel has the best location in charleston right on the river. Beautifully decorated and the staff, especially Sue cerullo at the front desk, are very friendly, efficient and helpful. Everyone from the manager to the maids and van driver were extremely friendly and nice during our stay. Highly recommend this hotel. The

Thank Victoria S
Crater Lake National Park, Oregon
Reviewed 1 November 2016

We were looking for a hotel convenient for an early morning flight out of Yeager. This Four Points fit the bill. Very clean, exceptionally comfortable rooms. Staff was friendly and attentive throughout the short stay. I'm a frequent traveler who has been spoiled by comped breakfasts and receptions at Embassy Suites and similar hotels so as noted by other reviewers...

Thank CascadesRanger
Pasadena, Maryland
Reviewed 18 October 2016

I stayed in Four Points by Sheraton, Charleston, located on 600 Kanawha Blvd E, Charleston, WV 25301, phone number (304) 344-4092. During my 2 nights stay I did not get any good sleep. First night was awful and I kept tossing and turning and could not figure why was I so uncomfortable. The second night I figure it out that...

Thank newyorker7777
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear newyorker7777, We sincerely apologize for your dissatisfying experience at our hotel. Immediately addressing pests of any kind is our priority. We had the room professionally checked and there were no pests of any kind were found. Rest assured, we keep our accommodations in top notch condition. All the best.

Indianapolis, Indiana
Reviewed 17 October 2016 via mobile

This hotel had everything a family could want, except NO free breakfast. We arrived on a Saturday afternoon and was granted early check-in. The room was clean & comfortable. The shades blocked out all the light for an afternoon nap. Our room overlooked the Kanawha River. The work-out room was stocked with delicious cold water, disposable earbuds, 2 elliptical machines,...

Thank travelmama63
Reviewed 12 October 2016

Our extended family stayed at the Charleston, WV Four Points Hotel by Sheraton for a family event over a long weekend. We found the facilities to be excellent, location great, and the staff wonderful. The manager worked well with us in dealing with family from 6 months to 65+, coming from all over the US and Canada. Particularly helpful was...

Thank DavdW
Fairmont, WV
Reviewed 10 October 2016

The hotel was clean, inviting and well-maintained. Our room was clean and comfortable. I loved the shampoo, conditioner and body wash; smelled SO good! Terrell, who checked us in, was very friendly, helpful and professional. He made us feel welcome!

Thank Zebra71
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear Jill L, Thank you for your glowing review! We have shared your wonderful comments with Terrell and the greater team. We hope to host you again in the future - all the best.

Washington DC, District of Columbia
Reviewed 10 October 2016 via mobile

We've stayed here twice and appreciate the new, modern feel and amenities in a central location within walking distance of bars and restaurants. Ask for a upper level room with a river view. Only aspects to be aware of are that parking in front of the hotel is limited, so you might need to stay in the attached $10 garage,...

Thank badgerak
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear badgerak, We're happy to hear you enjoyed your stay with us both times thanks to our modern design, accessible location and great river views. Thank you for sharing your experience - we wish you all the best.

Reviewed 10 October 2016 via mobile

We drove late and decided to stop for night. Walked inside to friendly staff and this set the tone for our visit. It was 9:35 pm and the kitchen closed at 10:00 pm. We rushed to bar to order as we were afraid we wouldn't get food. What happened next restored my faith in customer service. The bartender Donna said,...

Thank Toni G
Morgantown, West Virginia
Reviewed 3 October 2016

My wife and I stayed at 4 Points on August 27 while attending an event at the University of Charleston. As we were almost to the hotel we got a flat tire but were able to make it into the parking lot of the hotel. Having little time to deal with the flat before we needed to be at the...

Thank Denny N

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11/06/2017 12/06/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: £83 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view room, lots to see”
koliba, 1 May 2017 | Read review
“The view was beautiful”
kimlX5628QG, 12 Apr 2017 | Read review
“If you choose a room overlooking the river - keep in mind this is the street side so you get traffic noise and also train noise.”
B2493DYkathyl, 7 Mar 2017 | Read review
“The even number rooms are overlooking the famous outdoor stage with great entertainment featuring famous guests.”
934rosies, 3 Mar 2017 | Read review
“River view is pretty but other side is quieter.”
eljay2015, 24 Jan 2017 | Read review
5 of 5
US$98* /night
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