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Motel 6 Charleston Civic Center

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Motel 6 Charleston Civic Center
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Morgantown, West Virginia
Reviewed 2 weeks ago via mobile

I recently visited this location in Charleston West Virginia, the staff was very friendly the room was very clean, very reasonably priced. Overall experience very good, will definitely stay when in the area again!!

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Helpful?
Thank defyingravity2016
Management response:

Thank you for taking the time to provide us with feedback regarding your stay. We are pleased to hear you have a great experience. We look forward to having you back during your next visit to Charleston, WV.

Charleston, West Virginia
Reviewed 12 December 2016

I stay fairly often at this motel. It's clean and affordable and the central location is very convenient. The staff is very friendly as well, especially Dakira. She is very quick during check in, professional and very friendly. I'm always glad to see her when I'm checking in because I know it'll be done right. Great experience. :)

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Helpful?
Thank Jasminebev
Joshua G, General Manager at Motel 6 Charleston Civic Center, responded to this review

Jasmine - Thanks for taking the time to provide us with feedback regarding your recent stay. We always enjoy hearing from our valued guests. We are glad to hear you had an outstanding experience. We look forward to providing you with outstanding service on your next visit to Charleston, WV.

ohio
Reviewed 19 November 2016 via mobile

We needed a place to sleep and shower. This Motel 6 fit that need. No frills or anything fancy but a clean room with comfortable bed and pillows. Excellent TV reception and a hot shower. For less than $50.00 a night we will stay here again under similar circumstances.

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Helpful?
Thank 69chevelleOhio
Management response:

Thank you for taking time to provide us with feedback regarding your stay. We always enjoy hearing from our valued guests.

Dinwiddie, Virginia
Reviewed 30 October 2016

thought this was a new hotel, only fairly new to the Motel 6 chain. Bad part of town, but we had no problems. Bedding, window treatments and carpet were new. Furniture was old. Bathroom was the worst. Peeling ceiling and wallpaper along with a dirty looking shower (not actually dirty just really worn) and the commode was actually loose on...

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Helpful?
Thank kat4117
Management response:

Thank you for providing us with feedback regarding your stay. We are very sorry that you encountered a problem during your visit. We will work hard to fix the issue and hope that you will give us another opportunity during your next trip to Charleston, WV.

Reviewed 21 September 2016 via mobile

Starting with the negatives - dodgy decor, no breakfast, noisy AC. But it was inexpensive, well located. And it was comfortable, had a gym and the most helpful reception staff. Absolutely fine so long as you aren't planning to spend the daytime in the hotel or the hotel bar.

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Helpful?
Thank jonathan R
Management response:

We appreciate your feedback and I'm glad to hear the staff was friendly and helpful. I apologize for the noisy AC unit and will have maintenance check the issue. We look forward to seeing you again on your next visit to Charleston, WV.

Princeton, West Virginia
Reviewed 9 September 2016

The service was good, people were nice. Clean and comfortable. The motel was within walking distance to the hospital where my husband was having short stay surgery and the price was great for our budget.

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Helpful?
Thank Debbie C
Management response:

We appreciate your feedback and are glad you had an enjoyable stay. We hope your husband is doing well and recovering from his surgery.

Reviewed 7 September 2016

We stayed at this hotel during its transition from Best Western. The computer system was not functioning properly, so check-in took much longer than normal. We were in the room for 4 nights. And as the days went by, the room got dirtier and dirtier. The only redeeming features were that the bed was comfortable and it was quiet.

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Helpful?
Thank Sharee J
Management response:

We appreciate you taking the time to provide us with feedback regarding your visit. I am sorry to hear that you encountered a problem during your check-in. We are glad to hear the bed was comfortable and that the room was quiet. We hope you will visit us again soon.

Reviewed 2 September 2016 via mobile

I appreciate the military discount, easy access from the freeway, clean linen and towels, and lower cost so I got two rooms for my family. However, in one room only one electrical outlet works, in another room the walls had large spill stains on them, the toilet doesn't flush properly (not enough water or pressure), shower on third floor doesn't...

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Helpful?
Thank Shannon W
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Shannon, Thank you for your review of Motel 6 Charleston Civic Center. I sincerely appreciate your concerns and issues during your stay. Rest assured that the items such as the electrical outlets and other items are being carefully fixed for future guests. We pride ourselves on being the best of the best in Charleston and we are diligently working...

Sydney Australia
Reviewed 22 August 2016

Its a refurbished Best Western Hotel of a couple of years ago and much better presented but in my view the service has gone hill somewhat. I know this because I've stayed in this hotel a few times when it was a Best Western. It no longer provides hot breakfast as it used to, fridges and microwaves are no longer...

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Helpful?
Thank NickfromOz
Management response:

Thank you for providing us with feedback regarding your stay. I apologize that you had a bad experience during your visit. The hotel is now under new management and I hope that you will give us another opportunity during your next visit to Charleston, WV.

Reviewed 17 August 2016 via mobile

Walls are disgusting, carpeting is stained, bathroom is dated but clean, linens are clean and decorations are modern and clean. I wouldn't stay here again, buy since I am only looking for a clean bed for the night it will do. The sweet girl at the front desk is the only thing that kept me here.

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Helpful?
Thank Kara M
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Kara, Thank you for bringing your concerns to my attention. At Motel 6 Charleston Civic Center, we strive to give you the best and most comfortable stay. Rest assured that I will have the concerns you expressed corrected. After which, I invite you to come back and see the improvements we are accomplishing each week. I hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
Official Description (provided by the hotel)
Stay at Motel 6 Charleston Hotel to save on great rooms and an unbeatable location near downtown Charleston's major attractions and events. Trust us, if you're looking for hotels in Charleston WV there's no shortage of things to do around the Motel 6 Charleston Hotel. You can explore natures hiking trails in the Kanawha Forest, visit the renowned Capital Market, experience art and science at the Clay Center Museum, catch concerts and events at the Charleston Civic Center or learn about new cultures at the West Virginia Cultural Center - and that's just the start! ... more   less 

Additional Information about Motel 6 Charleston Civic Center

Address: 1010 Washington Street East, Charleston, WV 25301-1711 (Formerly Charleston Plaza Hotel)
Region: United States > West Virginia > Charleston
Price Range: £62 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston Civic Center 2*
Number of rooms: 160
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Charleston Civic Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for another place to stay, if you want a clean hotel room.”
 of 5 bubbles ShareeJ_12, 7 Sep 2016 | Read review
“Go down the street to the 4 points”
 of 5 bubbles kylemm, 29 Jul 2016 | Read review
“The hotel has 7 floors. I was on the sixth floor no had a great view of downtown.”
 of 5 bubbles Doodleebks, 1 Jul 2016 | Read review
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