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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    011 44 871 423 4917
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    04/02/2018 05/02/2018
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    US$122Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$105
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    Traveller (165)
    Room & Suite (64)
    Dining (13)
    Overview
    • Excellent58%
    • Very good25%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (70 reviews)
    “train tracks” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (489)
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    1 - 5 of 489 reviews

    Reviewed 1 week ago via mobile

    We stopped here for the night while moving. It was a relaxing stop. This is a great pet friendly hotel so our cat was happy. The bed was very comfy. Breakfast was yummy, and our waitress Eri was kind and went above and beyond for...More

    Thank Laura W
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago

    Dear Laura W, Thank you. Your comments are greatly appreciated. We love that you could travel with your pet and that our amenities exceeded your expectations. S Arnold, GM

    Hotel's Favourite
    Reviewed 25 August 2017 via mobile

    Pulling up to the ultra modern Holiday Inn was quite a surprise. Everything was brand new the indoor was very relaxing. The bar was good for winding down the bartender was excellent. The menu wasn't too bad. It had average selections( burgers, salads, wings). But...More

    Thank Freda B
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 29 August 2017

    Dear Freda B, Southern Charleston Charm is what we try to share with each of our guests. Thank you for recognizing our efforts and we hope you can come back and visit the area again soon. S Arnold, GM

    Reviewed 3 weeks ago via mobile

    This was our third stay at the hotel and we were on the third floor. We like the decor, room, employees, and restaurant. Unfortunately, we did not sleep well. The railroad near it was very noisy this time- we were awakened at 3am twice. There...More

    Thank Jennifer Z
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 weeks ago

    Dear Jennifer Z, We hope you will reconsider staying with us in the future. We do know that some train noise can occur but please know we also have complimentary sleep packets with aids to drown out the noise. As well, if you request a...More

    Reviewed 4 weeks ago via mobile

    This was a road trip stop after a long days drive. The king suite was perfect as is the hotel which seems recently redone, very clean, well decorated and very pleasant staff. We ate at the restaurant which I would typically approach with some intrepidation...More

    Thank mwymd
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 3 weeks ago

    Dear mwymd, We very much appreciate you choosing our Holiday Inn in Charleston for you overnight stop. We hope you will consider us again should you take another road trip in this area. Have a safe and happy Holiday. Thanks for the nice comments. SArnold,...More

    Reviewed 5 December 2017 via mobile

    In relocating to North Carolina stopped in West Virginia. Was able to book the room while on the road. When we got there we observed a Very nicely decorated lobby with very friendly and helpful staff. Pet friendly was much appreciated. Room was very clean...More

    Thank robert u
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 8 December 2017

    Dear Robert u, We hope the relocation to North Carolina continued to be a pleasant experience. Thank you for sharing the comments and we hope you can come back and visit again. S Arnold, GM

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$110 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Charleston
    • #5 Business Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hotels.com, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
    Add Photo Photos
    Traveller (165)
    Room & Suite (64)
    Dining (13)
    Pool & Beach (13)
    Hotel & Grounds (110)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nightingirl
    31 March 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    8 February 2017|
    AnswerShow all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    12 October 2016|
    AnswerShow all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Check to make sure, there are no large groups of children staying before booking here."
    Read review
    "Ask for a room away from the train tracks"
    Read review
    "A higher room might yield a better view"
    Read review
    "Elevator makes everything quite accessible"
    Read review
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