We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    Hotel website
    Save
    Best prices for your stay
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    08/10/2017 09/10/2017
    US$117
    US$109
    SAVE US$8
    US$117
    US$116
    Traveller (153)
    Room & Suite (77)
    Dining (15)
    Charleston Marriott Town Center
    550 reviews
    #9 of 23 hotels in Charleston
     
    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    #6 of 23 hotels in Charleston
     
    Holiday Inn Express Charleston - Civic Center
    355 reviews
    #11 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    357 reviews
    #7 of 23 hotels in Charleston
     
    Overview
    • Excellent58%
    • Very good25%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (69 reviews)
    “train tracks” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Holiday Inn & Suites Charleston West
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Charleston Marriott Town Center
    550 reviews
    #9 of 23 hotels in Charleston
     
    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    #6 of 23 hotels in Charleston
     
    Holiday Inn Express Charleston - Civic Center
    355 reviews
    #11 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    357 reviews
    #7 of 23 hotels in Charleston
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$109.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charleston hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6a45dee0a01e46229a02fe4e68c6079f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":141924,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[42719087],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":109,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6a45dee0a01e46229a02fe4e68c6079f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":117,"lowestMetaPrice":109,"additionalPartner":false,"highestMetaPriceDisplay":117,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":117,"lowestMetaPrice":109,"highestMetaPriceDisplay":117,"hotelName":"Holiday Inn & Suites Charleston West","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhNDVkZWUwYTAxZTQ2MjI5YTAyZmU0ZTY4YzYwNzlmIiwiQUlLIjoiOWNhMTM5ZjFlMGZiNDM0ZWFjMzk4NmM4Y2NhZjA4ZTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$109", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32715168":"Expedia","34362927":"Hotwire","42719087":"BookingCom","78337971":"PricelineIB","53907867":"TravelocityEWS","109217564":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (476)
    There are newer reviews for Holiday Inn & Suites Charleston West
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    81 - 85 of 476 reviews

    Reviewed 5 December 2016

    Staff was very nice and accommodating. The first room we were in was very small and a bit smelly (like pets and cigarettes). We were moved to a suite which was much nicer. Still a bit run down, clean enough though.

    Thank Michelle G
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 6 December 2016

    Dear Michelle, So glad we could accommodate you and your pets. As well, that the staff was responsive to your requests. We appreciate your business. S Arnold, GM

    Reviewed 4 December 2016 via mobile

    Stayed 3 nights early December. The service that was provided was very good! Big thanks to Richard who not only brought my "to go" breakfast to the fitness center, but also came there to get a different order from me (with the menu in hand)...More

    Thank Tracy E
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 6 December 2016

    Dear Tracy E, We appreciate you recognizing Richard for his superior level of caring and service. S Arnold, GM

    Reviewed 30 November 2016 via mobile

    We enjoyed staying at this hotel. We only stayed the one night. It had been a few years since I had stayed at a Holiday Inn, the last time I was not happy with the comfort of the beds and pillows(it was not this particular...More

    Thank Rminzey
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 December 2016

    Dear Rminzey, So glad you enjoyed a nice quite night sleep. We would love to have you stay again next time in the area. Thanks, S Arnold, GM

    Reviewed 23 November 2016 via mobile

    Just an overnight as we were passing through town. First impression was good. Hotel is located right off of I-64 which was convenient and parking lot was well lit. Lobby, pool and bar/grill were updated and very nice. Staff was friendly and service was quick....More

    Thank doublej804
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 29 November 2016

    Dear doublej804, We appreciate all the positive comments. Sorry that the room was tight with a roll-away but the rooms are designed for the actual beds in the room. I hope you told the desk about the smell, we are a non smoking hotel and...More

    Reviewed 21 November 2016

    The bed was comfortable and so were the pillows.The employees were really wonderful. However, the room we were in was so small for the price we paid, my husband and I felt like we were tripping over each other. Not sure if it's because we...More

    Thank midwestscubagal
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 23 November 2016

    Dear midwestscubagal, Thank you for the comments about our hotel and the staff. We do try to place guests with pets in rooms that are convenient to walking them. In regards to the TV, I do hope maintenance was finally able to get it working...More

    Charleston Marriott Town Center
    550 reviews
    #9 of 23 hotels in Charleston
     
    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    #6 of 23 hotels in Charleston
     
    Holiday Inn Express Charleston - Civic Center
    355 reviews
    #11 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    357 reviews
    #7 of 23 hotels in Charleston
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$111 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • #5 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Priceline, IHG, Booking.com, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
    Add Photo Photos
    Traveller (153)
    Room & Suite (77)
    Dining (15)
    Pool & Beach (15)
    Hotel & Grounds (113)
    Bathroom (19)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Holiday Inn Express Charleston - Civic Center
    355 reviews
    2.66 miles away
     
    Charleston Marriott Town Center
    550 reviews
    2.88 miles away
     
    Four Points by Sheraton Charleston
    357 reviews
    3.03 miles away
     
    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    7.90 miles away
     
    Nearby Restaurants
    Los Agaves Mexican restaurant
    136 reviews
    .10 miles away
    The Olive Tree
    50 reviews
    .14 miles away
    Taste of Asia
    67 reviews
    .42 miles away
    Happy Days Cafe
    30 reviews
    .37 miles away
    Nearby Attractions
    South Charleston Indian Mound
    32 reviews
    1.22 miles away
    South Charleston Antique Mall
    19 reviews
    .38 miles away
    Little Creek Park
    6 reviews
    2.47 miles away
    Memorial Ice Arena
    7 reviews
    2.21 miles away
    Ask a question
    Questions & Answers
    Nightingirl
    31 March 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    8 February 2017|
    AnswerShow all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    12 October 2016|
    AnswerShow all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Check to make sure, there are no large groups of children staying before booking here."
    Read review
    "Ask for a room away from the train tracks"
    Read review
    "A higher room might yield a better view"
    Read review
    "Elevator makes everything quite accessible"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing