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All reviewsbedroom suitefull kitchenquiet areacouple milesliving areastayed longerwafflesfree breakfast in the morninga pet friendly hotelstayed for one nightdefinitely stay here againpull out couchbreakfast areanice hotelclose to downtowngreat place to stayshort drive
Called in advance to ask for a handicapped room on the first floor and close to the door. I broke my leg requiring surgery and am on crutches. What did I get--a room on the 3rd floor and VERY FAR from the elevator....I was told...More
Thank claudia d
Response from Greg B, General Manager at Residence Inn by Marriott CharlestonResponded 1 week ago
Thank you for your comments we are always interested in our guests comments and appreciate being made aware of their experiences. I am very sorry that we could not accommodate you on the first floor. We always want our guests to get what...More
Our daughter just graduated from the University of Charleston (Integrated Communications degree and UC Rowing Team member).
We have stayed regularly and frequently at this hotel since 2014, and every stay was wonderful. The hotel is clean, breakfasts are tasty, and the pool is perfect....More
We were traveling home as a family from a very far distance. We arrived early in the morning. The staff was very nice. The rooms were very clean. The beds were very comfortable. Plenty of pillows and towels. Breakfast was delicious and hot with plenty...More
1) Extremely friendly staff; 2) It's clean; 3) Great location with wonderful views; 4) Great free breakfast.
1) Starting to get run down as evident by the picture of the bedroom ceiling; 2) Bed was so uneven that when I tried to sleep...More
Response from Greg B, General Manager at Residence Inn by Marriott CharlestonResponded 3 weeks ago
Thank you for your comments we are always interested in our guests impression and appreciate being made aware of their experiences. I looked back at your reservation and found that you had made it for one nigh, which did not get changed to...More
We stayed for 2 nights and enjoyed out entire visit. The room was large and clean. It would be nice to have a quieter fan in the bathroom as it's very loud. The other request would be to have a large, more obvious sign to...More