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Holiday Inn Express Charleston/Kanawha City

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Traveller (18)
Room & Suite (22)
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Overview
  • Excellent25%
  • Very good40%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“travel stop”(2 reviews)
“room was clean”(15 reviews)
“parking lot”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Charleston/Kanawha City
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)
There are newer reviews for Holiday Inn Express Charleston/Kanawha City
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37
55
34
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6
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LanguageEnglish
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6
Show reviews that mention
All reviewstravel stoproom was cleanparking lotfreeway sidetexas roadhouseflat screenwalking distanceindoor poollight sleeperbreakfast was includedroad noisegood nights sleepwould recommend this hotel to anyonebob evanssitting areakanawha citythe staff was friendly and helpful
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11 - 15 of 145 reviews
Reviewed 17 September 2017

Driving from Charleston,SC to Columbus, OH and decided to stop for the night. Did not have a reservation. Patrice at the front counter was wonderful. Rooms were casual and neat. Clean and comfortable. Breakfast was included (and mean a complete hot breakfast) and it was...More

Thank Mario A
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 20 September 2017

Dear Mario A, Thank you for such a wonderful review! It was great having you stay with us during your travels to Ohio. I am happy to hear that you enjoyed your clean and comfortable accommodations as well as our Express Start breakfast. We strive...More

Reviewed 24 July 2017

Finding this hotel and getting a place to park is difficult to say the least. The parking lot is shared with another hotel so parking is at a premium. As for the hotel itself it is clean and the room I had was spacious. There...More

Thank brandi1207
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 31 July 2017

Dear Brandi1207, Thank you for taking the time to give us your feedback on your recent stay. We are sorry that you had a hard time locating us, finding parking and not getting a room on the first floor. We are delighted that you did...More

Reviewed 19 June 2017 via mobile

We stayed here on our way home from vacation. The hotel shares it parking lot with another hotel so if both place are busy parking can be an issue. Also when driving into hotel it is hard to tell you are headed the right way....More

1  Thank Bruce L
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 29 June 2017

Dear Bruce L. Thank you for taking the time to tell us about your stay. I am happy to hear that our staff was friendly and that the hotel was clean. I apologize for the inconveniences that you experienced while trying to locate us and...More

Reviewed 14 June 2017

While the hotel itself is fine, the location is terrible. If you are a light sleeper - like my wife - I recommend a different hotel. The hotel is situated very close to Interstate 77 before a sharp curve on the Interstate and our room...More

Thank kmeyer5063
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston/Kanawha CityResponded 29 June 2017

Dear kmeyer5063, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate positive your above average rating given on service, rooms, and cleanliness. However, we sincerely apologize your stay was negatively affected by...More

Reviewed 28 May 2017

We were stranded in WV last week for a couple days due to car problems. We stayed at this hotel and were so well treated by everyone, especially Patrice Lutz, the general manager, and Larry the maintenance guy, who had a similar problem with his...More

Thank Dale F
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 31 May 2017

Dear Dale F, Thank you for the very nice review of our hotel and staff. We enjoy assisting our guests when they are away from their homes. We are sorry for the circumstances that you needed to stay with us, but we are happy to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Indoor pool
Heated pool
Details
Price range
US$122 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$122 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (18)
Room & Suite (22)
Pool & Beach (2)
Dining (1)
Questions & Answers
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JimInPA74
2 April 2018|
Answer
Response from andy54414 | Reviewed this property |
They are dorm size
1
Vote
deb m
1 December 2014|
Answer
Response from Patrice L | Property representative |
Dear Deb M., We are accept only service animals at this location. Patrice L. General Manager
0
Votes
Room Tips
"Avoid 323 if bothered by road noise"
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"ask for a room opposite I-77"
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"Go somewhere else"
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"We stayed on the 2nd floor near the stairs; seemed quieter."
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