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Mountaineer Casino Racetrack & Resort

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Traveller (35)
Room & Suite (18)
Pool & Beach (3)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“non smoking”(21 reviews)
“big al”(11 reviews)
“sports bar”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
There are newer reviews for Mountaineer Casino Racetrack & Resort
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Traveller rating
84
70
37
17
10
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Time of year
LanguageEnglish
84
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37
17
10
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All reviewsnon smokingbig alsports barfree roomgrand hotelindoor poolnewer partlodge areahorse racesfree nighttable gamesfirst floorhotel guestshotel roomhotel is greatking roomnice room
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21 - 25 of 218 reviews
Reviewed 23 October 2017 via mobile

Nice room at the tower hotel, at a really great price. We went on a week day and paid less for our room than nearby hotels. We had a great time at the race track, and the restaraunts on site were good down-home food. We...More

Thank Em H
Response from James S, Director of Hotel Operations at Mountaineer Casino Racetrack & ResortResponded 27 October 2017

Em, Thank you for taking the time to post and for the 4 star review. We certainly appreciate your feedback. We look forward to seeing you again soon. Thank you again for posting.

Reviewed 16 October 2017

First time staying here, check in went smoothly, room was clean, bed comfortable, staff very friendly and accommodating. Sports bar- Mahogany was great, food and beverage service was excellent. Beer was cold, and food was piping hot. Give this a try when visiting. Also, had...More

Thank mm6521
Response from James S, Director of Hotel Operations at Mountaineer Casino Racetrack & ResortResponded 21 October 2017

Thank you for taking the time to post and for the compliments. We certainly appreciate your feedback. I will make sure that I share it with the team here. Hopefully, we will see you again in the near future. Thank you again for posting.

Reviewed 21 September 2017

We ate here a year ago the the burgers were awesome. We went with friends and it couldn't have been any worse. Everything was cold, we also got wrong food to begin with. It took my wife 45 minutes to get her burger and it...More

Thank Jim C
Response from James S, Director of Hotel Operations at Mountaineer Casino Racetrack & ResortResponded 22 September 2017

Jim, Thank you for taking the time to post a review. We will use the information that you provided to improve the overall experience for our guests at Mountaineer. I am sorry for the experience and will make sure that our director of food &...More

Reviewed 6 September 2017 via mobile

Went down Sept 3rd,with grandson be and friend.Again they accommodated my room request.checked in,went swimming in warm indoor pool and jacuzzi.sat out in courtyard for dinner,where they had live entertainment.at 7pm caught the shuttle over for horse races 🏇,I let them pick the winners in...More

1  Thank Marlane K
Response from James S, Director of Hotel Operations at Mountaineer Casino Racetrack & ResortResponded 9 September 2017

Thank you for taking the time to post and for the 5 start review. We really appreciate the feedback. Happy to hear that you took advantage of the horse racing and had a little luck as well. Hopefully, we will see you again in the...More

Reviewed 29 August 2017 via mobile

I stay here often. I do so because it's a fun place for my kids and my husband and I alike. We swim and shop and eat and then put the kids to bed and play the slots and table games. The whole place is...More

Thank stacilynnw
Response from James S, Director of Hotel Operations at Mountaineer Casino Racetrack & ResortResponded 3 September 2017

Stacilynn, Thank you for taking the time to post a review. We appreciate the feedback and love to hear from our frequent guests. We are happy that you enjoyed your visit and look forward to seeing you on your next trip. Thank you again for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$83 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (35)
Room & Suite (18)
Pool & Beach (3)
Dining (1)
Questions & Answers
Ask a question
Crystal Y
7 May 2018|
AnswerShow all 3 answers
Response from James S | Property representative |
Yes. Both areas are accessible from inside the casino. The lodge is the original two story building and the tower is the newer part. The tower rooms are accessible by elevator, have refrigerators in the rooms and are... More
0
Votes
bnbschulz
9 June 2017|
AnswerShow all 5 answers
Response from radie1986 | Reviewed this property |
Yes, but they are not permitted in the casino area. Indoor and outdoor pools are available to children and have seen children use these amenities and also tennis courts across the street
0
Votes
Robin V
31 May 2017|
Answer
Response from MountaineerResort | Property representative |
Hi Robin - Check in begins at 4pm, and check out begins at 11am.
1
Vote
Room Tips
"best views are odd number rooms in hotel"
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"Go else where."
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"Choose a tower room!"
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"If you don't like to walk far,ask for room by pool and courtyard for smokers"
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