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Mountaineer Casino Racetrack & Resort

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mountaineer Casino Racetrack & Resort
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181 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Warren, Ohio
Reviewed 6 February 2016

Loved staying in the Hotel. The front desk ladies have always been very friendly and helpful. Clean and Quite! :) We had great Big portion breakfast at The Gatsby. Will return again. Next time we might go into the indoor pool, if we take time away from Gambling! :D

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Helpful?
Thank Betsy811407
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Betsy, Thank you for posting. We appreciate the feedback and the positive review. I will make sure I pass along your compliments to the staff. We look forward to seeing you again soon.

Parkersburg, West Virginia
Reviewed 1 January 2016

We love the Mountaineer. It isn't vegas but has plenty of table games and slots. Horse racing is great also. Hotel is clean and comfortable and plenty of places to eat. Outdoor pool in summer is great, and indoor pool and hot tub is nice also. Try to go as often as we can. Fiesta outlet close by. Lots of...

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Helpful?
Thank debshears
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

We certainly appreciate you taking the time to post and for the positive review. We agree that there is plenty to see and do here at Mountaineer. Not only do we have a variety of food choices from our café to our steakhouse but we also offer a spa, golf course, horse racing, indoor and outdoor pools. Check back with...

Pittsburgh, Pennsylvania
Reviewed 15 December 2015

While Mountaineer Casino Hotel certainly doesn't match Caesers in Las Vegas, it is way cheaper and has all the basic amenities you could want including the price. It is contemporary, clean and quite a relaxing place before or after you do some gaming at the Casino. I was pleasantly surprised at the quality and ambiance of this Casino hotel allowing...

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Helpful?
Thank rudolferik
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post and for the positive review. We appreciate the feedback and will use the information provided to improve the overall experience for our guests at Mountaineer. I will pass along your comments regarding the buffet to our food & beverage team. We were happy to hear that you enjoyed your stay with us...

Wooster, Ohio
Reviewed 12 December 2015 via mobile

Nice clean rooms. Decently furnished. Was no toothpaste in room. Kinda used to that. Smelled nice. Received 2/free breakfast coupons. All the hot water you need to. That's a plus. Could have used a view. Just looked out to roofing.

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Helpful?
Thank splpizzaguy
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you fro taking the time to post a review. We appreciate the feedback. We do not supply toothpaste in the rooms but do have it available along with razors, combs, etc. if you forget to bring it with you, Just call the operator and we will have it brough to your room. Again, thanks for the review.

Old Town, Florida
Reviewed 22 November 2015

We stayed in the towers at the Mountaineer several times recently. The rooms are spotless, bright, an the beds are snuggly comfortable. The staff is very accomidating and cheerful. We had plans on our Thanksgiving week at the Omi Hotel in P.A., but decided to make a change this year and book with Mountaineer for this week. Excited to of...

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Helpful?
Thank Dxi_livin
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you again for posting a review. We are happy to hear that you enjoy your visits with us and even happier to be your home away from home. We look forward to seeing you again soon! Thank you again for taking the time to post.

North America
Reviewed 31 October 2015 via mobile

We stayed in the tower on the 2nd floor. The rooms were spotless except for what I am hoping was a smidge of chocolate on the comforter. The bathroom was super clean. I loved the bathroom counter. Has a mini fridge but found it odd there was no coffeemaker in the room. It was so quiet, it was wonderful! Planning...

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Helpful?
Thank lynnesyn
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for the feedback and for the positive review. We are happy that you enjoyed your visit with us. We did remove the coffee makers from the rooms. However, we received countless comments from our guests and as a result have put them back in. We are sorry for any inconvenience that this may have caused. Again, thanks for...

Cleveland
Reviewed 28 October 2015

recently revisited this hotel as part of a gambling adventure. booked a room and discovered they eliminated coffee serve in the room no reason to pay for room service coffee, but, I like to make some coffee in the a.m. without having to get dressed and go to the restaurant. til they change, won't return.

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2Thank michaelsK1515AI
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post a review. Like you, many of our guests voiced their disappointment when we removed the coffee makers. Well, we listened and have since put them back into the rooms. We certainly apologize for any inconvenience that this may have caused and hope that we will see you again in the future. Again,...

Boardman, Ohio
Reviewed 27 October 2015

I stayed at the Grande Hotel recently and enjoyed my time there. My room was ready when I arrived. The service at the hotel was great. I just wish I could stay at this hotel more than once a year. Will be back in 2016

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Helpful?
Thank dudec
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post a review. We appreciate the feedback. We began the remodel of the rooms in the lodge and expect that to continue over the coming months. We will be replacing carpet, mattresses, paint and will also be replacing hallway carpet and wall vinyl as well. Hopefully, we will see you again before 2016...

Huntington, West Virginia
Reviewed 19 October 2015

We stayed one night at The Grande Hotel as part of a gift certificate to the Mountaineer Racetrack and Casino. Our room was on the 6th floor, overlooking the parking lot and the horse racetrack in the distance. It was clean, decorated with a modern flair, and comfortable. The bathroom was on the smaller size but clean and adequately supplied...

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Helpful?
Thank Psi1497
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post and for the review. We appreciate the feedback and will use the information that you provided to improve the overall experience for our guests at Mountaineer. We are in the process of putting all of the menus, including the room service menu on the televisions so it is easier and more convenient...

Jonesborough, Tennessee
Reviewed 17 October 2015

After playing slots and blackjack till late hours the room was perfect. Slept till checkout with no problem. Quite rooms with black out curtains let us sleep peacefully . Large rooms with fridge. We will return soon.

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Helpful?
Thank surge55
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for posting a review. We appreciate the feedback. The tower rooms as you mentioned have a refrigerator, however, our lodge rooms do not. The tower rooms were remodeled last year and we are working on the remodel of the lodge rooms now. Thank you again for posting a review. We look forward to seeing you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The upscale, five-story tower adds 258 rooms, including 20 suites, to Mountaineer's 101-room wing. ... more   less 

Additional Information about Mountaineer Casino Racetrack & Resort

Address: 1420 Mountaineer Circle, New Cumberland, Chester, WV 26047 (Formerly The Grande Hotel At Mountaineer)
Region: United States > West Virginia > Chester
Price Range: £65 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mountaineer Casino Racetrack & Resort 3.5*
Number of rooms: 354
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Also Known As:
Mountaineer Casino Racetrack & Resort Chester, West Virginia
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Questions & Answers

Here's what travellers have asked, with answers from Mountaineer Casino Racetrack & Resort staff and other travellers.
23 questions
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Pittsburgh, Pennsylvania
over a year ago
Pittsburgh, Pennsylvania
2 months ago
Hatfield, Pennsylvania
Shippingport, Pennsylvania
9 months ago

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Questions? Get answers from Mountaineer Casino Racetrack & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a cooler, no refrig. in lodging rooms”
493karld, 17 May 2017 | Read review
“Rooms in the Tower are exceptional and the Lodge rooms have been recently remodeled and heard they are much improved, although smaller .”
radie1986, 20 Apr 2017 | Read review
“The Hotel part has nicer rooms but the lodge part has a small balcony if you smoke”
, 19 Apr 2017 | Read review
“Don't know”
493karld, 16 Feb 2017 | Read review
“Room rates during the week are more reasonably priced. I have never actually stayed there, but the prices are readily available.”
johnhI344YA, 13 Feb 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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