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Wyndham Garden Cross Lanes Charleston

Booking.comUS$128*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$136*
US$128*
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US$136*
US$136*
US$128*
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Wyndham Garden Cross Lanes Charleston
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267 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Cross Lanes Charleston
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Showing 266: English reviews
Stambaugh, Kentucky
Reviewed 15 October 2014

This is the nicest hotel from check in to check out. Everyone is so friendly and accommodating. This is a very clean hotel. The breakfast was good and plentiful. We will definitely be staying here again in the future!!

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Helpful?
Thank Sandra R
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

It is so pleasing to know you had a great stay with us on your recent visit. The staff will appreciate knowing you recognized them for their hospitality and the service given in the breakfast area. We look forward to your next visit with us. Kind regards, Cindy Bagwell, General Manager

Reviewed 6 October 2014 via mobile

Just left this hotel, and I loved it. It's a little pricey but if you take advantage of everything offered, well worth it. Hotel staff was super friendly and accommodating from the front desk, to cleaning ladies. Ordering in was a breeze with the provided list of restaurants. The restaurant/bar in the hotel was clean and nice. Our room, standard/...

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Helpful?
1Thank Rebecca R
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Thank you for your very nice words describing your recent stay with us. It's nice to see you enjoyed our various amenities and appeared to have enjoyed the entire property. Your comments on the great staff we have here is very appreciated. We look forward to making your next stay even greater. Cindy Bagwell, GM

Morgantown, West Virginia
Reviewed 5 October 2014

very nice place to stay, very clean, everybody was nice there , no exeption ,everyone, from the reception to the room service, breakfast was delicious, internet is fast and good, bed was comfortable and clean, the only bad thing is when we used the bed for the 1st time we found some white hair everywhere, we spoke with front desk,...

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Helpful?
Thank munmun84
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Knowing that you enjoyed your stay with us and that the staff was so accommodating gives us great joy. It's nice for them to be recognized for their genuine caring service. It is disappointing to know that while your bed was comfortable and clean there were white hairs found on the bed. I am impressed to know my staff was...

Reviewed 29 September 2014

I stayed here friday September 19th through sunday the 21 and i enjoyed it, we arrived early on friday and they were able to check use in before 3, i spoke to the general manager Cindy Bagwell and got a photo taken with her, but unfortunately i didnt receive it on my phone, she gave me and my parents 2...

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Helpful?
Thank karigr
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Hi Kari, Thank you for your kind words. Meeting you and your parents was a treat for us here at the Comfort Inn as well. We are glad you did not want to leave and would like to invite you all to come again soon to bask in the pool around the waterfall. The photo we took is finally on...

Latta, SC
Reviewed 22 September 2014

This place looked to be recently renovated and had so much to offer! Cleanliness, great staff that greeted us everywhere we were in hotel, pools were great & they even serve coffee, cookies & popcorn in the evening! They had a bar/restaurant inside which we were hoping to try out, but unfortunately didn't have a chance. One of the best...

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Helpful?
Thank Jen M
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Thank you for your gracious comments on the staff here at the Comfort Inn, Cross Lanes. They will appreciate knowing they helped make your stay excellent. You are correct we are in the completion stages of a $2.5 million renovation and we are excited to share it with guest like you. We look forward to you next visit and hopefully...

Reviewed 21 September 2014 via mobile

My girlfriend and I stayed here for the mothman festival in point pleasant wv. It was about an hr away but there aren't many hotels near there. I'm glad we found this place. It had one of the best breakfasts for free I've had in years. Our room was perfect as was the indoor pool and hot tub. They offer...

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Helpful?
Thank Dan S
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Wow! It is an honor to receive such an accolade of providing you all with "one of the best hotel stays you had in years". It is our goal to provide more than the basic customer service, we want to wow our guests. It's great news to know we gave you such an experience. We look forward to you next...

Reviewed 7 September 2014 via mobile

This is a nice, clean, friendly hotel. The stay was nice, the meal was good coupled with a good price. Sorry the $35 a night are gone but $80 isn't that bad for a place like this. I always figure of you get a good meal in the morning free for two, you can take off $20, that puts the...

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Helpful?
1Thank Larry S
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

It's nice to see our guest thinks the way we do about breakfast. That money saved on a free hot breakfast is my favorite amenity in any hotel. Who couldn't use the extra cash to continue enjoying much treasured travel time. Your comments are very kind and will be shared with the staff. Kind regards, Cindy Bagwell, GM

Warsaw, Indiana
Reviewed 6 September 2014

The breakfast was great, loved the hot popcorn snack machine in the lobby.. Hot tub and pool area was very nice, was nice to just relax in the hot tub and pool. Rooms and Hotel was clean.. As that is very important to us..

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Helpful?
Thank Pam B
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Finding the great location to stop over and discovering that it was all you needed and then some is a great plus when you travel. I am pleased to know we provided that your you and your family. We appreciate your comments and look forward to your return visit with us. Kind regards, Cindy Bagwell, GM

Wrightstown, NJ
Reviewed 3 September 2014

20 years ago, our first stop on our trip to Bowling Green, KY was this Comfort Inn at Cross Lanes, WV. Being on top of the hill and above the Interstate made for a VERY quiet resting place -- thereby making this Comfort Inn always our "first night stay" on our subsequent trips to Bowling Green throughout the years. This...

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Helpful?
1Thank Kathy N
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

First, I would like to truly thank you for your 20 years of loyalty to our Comfort Inn. Guest like you are the reason why we continue to do what we do here to provide the best service and amenities year after year. The owner of this property is dedicated to delivering the best and is faithful in helping us...

Reviewed 31 August 2014 via mobile

Stopped at this location after a terrible experience a few exits earlier. I called ahead to ensure that there were rooms available, being it was getting late. Upon arriving the clerk was very accommodating and offered newly renovated rooms for both my husband and I and my brother' s family. Room was beautiful and clean. Woke up rested and enjoyed...

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Helpful?
1Thank Skippylyn
ComfortInnWV, General Manager at Wyndham Garden Cross Lanes Charleston, responded to this review

Thank you for taking the time to let us know that we made a difference in the type of service and amenities you are looking for upon your travels. We expect to see you all back soon to enjoy the indoor pool area. It's really beautiful to watch the snow fall on the floor of the mountains and resting on...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 136 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Garden Grille our full service restaurant just off our large lobby with fireplace. Breakfast buffet available. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, and a Picnic Area with grill . From the moment you arrive at Wyndham Garden, we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Wyndham Garden Cross Lanes Charleston

Address: 102 Racer Dr, Cross Lanes, WV 25313-1472 (Formerly Comfort Inn Charleston)
Region: United States > West Virginia > Cross Lanes
Price Range: £89 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Garden Cross Lanes Charleston 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Cross Lanes Charleston staff and other travellers.
3 questions
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Questions? Get answers from Wyndham Garden Cross Lanes Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all impressive!”
f0ussa, 20 May 2017 | Read review
“Recommend 1st floor. But It's all great I'm sure”
tylerc20, 18 Feb 2017 | Read review
“ask for a room away from the ice machine & outside doors!”
Terrie3566, 16 Sep 2016 | Read review
“Wait until renovation is done before you stay here.”
Cindy104301, 8 Aug 2016 | Read review
“we were in room 219.”
gjgloria, 30 Jun 2016 | Read review
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