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Quality Inn New River

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Quality Inn New River
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204 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 1 week ago

Friendly staff at registration office. Room was okay for a few hours stop over on way to Florida. The restaurant is connected so you just have to walk less than a minute to get there. We had great dinner . It is a bar setting . The fries were fantastic. The breakfast was included and it was your typical offering...

Thank CubaqueenOntario
Allentown, Pennsylvania
Reviewed 1 September 2016

This is one of those places that I stumbled upon when booking online. This is a motel that is actually a resort. They have a pool, outdoor game area, laundry, appears to have 2 tennis courts and a full basketball court. There is a good restaurant/bar on the premises, and a gift shop/breakfast section. From what it looks like, white...

Thank stillLearnin
About Hotel's Favourite Review
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. Glad you enjoyed your brief stay. We have tried to have a convenient place for people to stay. Working on a remodel right now . We have several bike tours come through each year. Hint ...the fall is probably the best time for bikers to tour the local roads and view fall foliage. Fall is...

Tyrone, Georgia
Reviewed 3 December 2016 via mobile

I like the location and the way it's not directly on the highway but blocked by a few businesses, so it was quiet. I came out of the office tasting cigarette smoke so I was a little concerned with our room smelling, but it was fine. Room was clean but there were several attention issues....tissue box empty, conditioner but no...

Thank PatriotGal
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your business. It sounds like we didn't do our job. Room cleanliness and convenience is job one. We have to do better and pay more attention to detail. I apologize and promise that we have already taken your concerns to task.I hope to see you again soon. We'll be sending you a 50%off...

Breaux Bridge, Louisiana, United States
Reviewed 3 November 2016

Rooms and grounds were neat and clean. Location makes for an easy off and on. Danial and Denise are great- efficient and friendly. The On site grill served food that was delicious and service was awesome! I would definitely recommend this hotel.

Thank Patricia T
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind words. Glad you enjoyed the bar and grill as well. Hope to see you soon !

Broad Brook, Connecticut
Reviewed 21 October 2016

Very close to the New River Gorge Bridge. Walking distance to restaurant, and other services. Older motel, updated bathrooms, but general tired looking. Room was clean, but the last guest left an old T shirt on the floor, which housekeeping missed. Lower floor is non-smoking, but footsteps from upstairs neighbor were loud. Charming restaurant on site with good food, cold...

Thank Jan A
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We will address the housekeeping issue. Not excusable. We are in the beginning stages of a complete renovation with new room furnishings painting bath fixtures the works ! That should help a lot. Thanks for noticing our efforts to please our guests we take pride in being fast and friendly. Hope to see you next...

Lewisburg, West Virginia
Reviewed 17 October 2016

This was a wonderful stay for the price. The bed was so very comfortable. The continental breakfast was delicious. The manager, Diane, was very kind and helpful. I would definitely recommend staying and, given the opportunity, so will I!

Thank anastasiaward86
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your comments . we begin renovations shortly hope to see you soon !

Harpers Ferry, West Virginia
Reviewed 17 October 2016 via mobile

We stayed here this weekend for Bridge Days. They provided a package deal that included passes for Friday nights Taste of the Bridge with $30 worth of tickets, Passes for under the Bridge on Saturday. Free Bus Shuttle back and forth. Free dinner on Saturday night. 2 Bridge Day Tshirts and also had discounted tickets for other concerts and events....

Thank AmyandRog
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Glad you enjoyed the bridge day package. We're always looking for ways to improve it. The weather this year was absolutely fabulous . The kind comments are certainly appreciated. Denise works hard on the packages and I'm glad to have her. Thanks see you next year !

Reviewed 12 October 2016 via mobile

Was very clean and dog friendly! Staff were very helpful and pleasant! Had a Great meal !!!!! Whole heartedly recommended by me and my family!!!!!! Priced very reasonable !!!! Fayetteville has beautiful scenery! !!!

Thank Diana G
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your business as well as the kind remarks. We're starting our renovations hope to see you soon.

Harrisonburg, Virginia
Reviewed 2 October 2016

The king bed room that I reserved faced Highway 19 and was exceptionally loud when I arrived. The front desk attendant changed my room to the other side of the building that was much more quiet, but was with 2 double beds. There were no more king bed rooms. The rate should have been adjusted down from $ 109 to...

Thank Jim A
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. Looks like we failed in a number of ways. Our front desk associate while new and inexperienced should have made me aware of your circumstances I apologize for that. We will work with her on that. I am checking on your air conditioner today so we can have that corrected. The comments about rates is...

Bruceton Mills, West Virginia
Reviewed 29 September 2016

Inn staff extremely friendly and accommodating. Good food at the Bar and Grill...nice atmosphere early in the afternoon. Enjoyable, friendly breakfast and fun finds in the gift shop too. Close to all activities for river rafting and such, easy access on and off the highway. Within close proximity to Walmart for any forgotten needs. I will add if you are...

Thank Tracy K
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. Glad you enjoyed the breakfast and our Bar and Grill. We should have 2 regular coffee packets and 2 decaf packets in each room. We have complimentary fresh brewed coffee available 24 hrs a day in the lobby. Hope to see you soon!

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  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn New River staff and other travellers.
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10 days ago

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Questions? Get answers from Quality Inn New River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like wings, you have to try the restaurant.”
 of 5 bubbles 293jana, 21 Oct 2016 | Read review
“Stay in a room away from the bar. Noise and smoke from outside smokers was bad.”
 of 5 bubbles dthoenen, 18 Sep 2016 | Read review
“Get a room on the side facing away from US 19, they should be quieter.”
 of 5 bubbles DvilleBrian, 2 Jul 2016 | Read review
“Try to get one facing the office, if you get a back one, it is facing the highway”
 of 5 bubbles thetat, 23 May 2016 | Read review
“We were in room 122 (first floor) and it was quiet, although in the morning, you could hear everyone packing their vehicles.”
 of 5 bubbles LisaD943, 18 Apr 2016 | Read review
5 of 5