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All reviewscinnamon bunsnice basic hotelpancake machinedecent continental breakfastroom was cleana great job keepingoutback steakhousemeeting roomeasy access to the interstatehot tubbreakfast attendantstaff was friendlybad smellnext morningfree hot breakfastwould stay here againnice stay
We came to Morgantown to check out the school and had not made reservations prior to arriving. We initially had planned on staying at another place but it was not what we were looking for after visiting it and we came to Holiday Inn Express...More
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 2 weeks ago
Thank you so much for taking the time to leave us a review. We value all our guest feedback and are glad to hear about your awesome experience at our property. We hope to have the chance to serve you again the future...More
The customer service I was provided by Noah was excellent. He was attentive and the check in process was super easy. The room was very clean and ready. I was very pleased and look forward until my next stay. Thank-you so much!!!
Thank Latosha N
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 5 March 2018
Thank you so much for your review. We are glad to hear about your great experience with Noah and our property. We look forward to seeing you again in the future.
Frequent Holiday Inn customer across the Midwest and usually have really great experiences wherever I stay. This particular location could use some updates to their rooms. The beds looked like old swayback horses with sagging middles, were creaky, and springs were worn through. The bathroom...More
Thank Alicia R
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 28 February 2018
Dear Alicia R.,
Thank you for taking the time to leave us a review. We sincerely apologize your stay was not up to your standards. We appreciate your feedback and will use your comments to improve for our future guests. We are glad to hear...More
I wasn't originally planning on staying in morgantown,WV, I was on my way to Indianapolis for a work training. However, the weather was bad with a lot of rain and wind. I get bad anxiety driving in bad weather as I have been in several...More
Thank Catherine M
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 27 February 2018
Thank you so much for leaving us such a great review. We value your feedback and are very happy to hear about your experience at our property. We will pass your kind words on to Noah and make sure he sees what you...More
After a long day of driving it was exciting to see this HIE.
Close to 68 and 79 it’s perfectly located. Then I realized it also is in a “commerce park” with eateries right there. Note: Outback Steakhouse across the street.
Aaron was great answering...More
Thank David W
Response from Jim L, General Manager at Holiday Inn Express MorgantownResponded 9 January 2018
Dear David W.,
We appreciate your kind words. We are glad to hear about your experience here at our property. We appreciate all guest feedback. Thank you for your review and we hope to serve you again in the future.