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All reviewsrooftop barparking garagebar next doorprepackaged muffinshigh streetgranola barsroom was largewithin walking distancedowntown campusrestaurants and shopsbeautiful hotelcomfy bedcollege visitbathroom sinkstaff was very friendly and helpfulfront desk staffstayed one night
Boutique hotel? I think not! Worse than a holiday inn. Very low sinks, cheap decor and furniture. Not very clean. Elevator broken and we were on the 4th floor with no bell boy assistance. Hot tubs - one broken and covered. The other one was...More
1 Thank 488rickid
Response from ChestnutHotel, Front Office Manager at The Chestnut Boutique HotelResponded 5 September 2016
We are disappointed to hear that your stay did not meet expectations. The broken elevator has posed as a difficult challenge for both our guests and staff. Due to a recent electrically storm a power surge has caused the elevator to break down...More
Stayed here for a weekend, very convenient location. I like the space in the rooms, very unique decor!! Really enjoyed the roof top bar, swimming pools were small but the view of Morgantown was really great. Parking was a struggle, otherwise great place!More
Response from ChestnutHotel, Director of Sales at The Chestnut Boutique HotelResponded 1 September 2016
Thank you for reviewing us at The Chestnut Boutique Hotel. We truly love hearing back from our guests and knowing they had a wonderful stay! Let us know when you are returning to Morgantown, West Virginia.
Director of Sales &...More
I stayed here the end of June for my son's WVU orientation. Nice hotel, parking on site but extremely cramped. I called what I thought was the hotel's number to book my room but turned out to be a booking company. The lady at the...More
Response from ChestnutHotel, Director of Sales at The Chestnut Boutique HotelResponded 26 August 2016
Thank you for reviewing us at The Chestnut Boutique Hotel in Morgantown, West Virginia. We love having WVU Parents on board at the hotel and seeing them during the 4 year college journey. Let us know when you are back in town again!...More
Before you book confirm the details about the equipment and the breakfast. During our stay the elevator didn't work and the breakfast offered was Keurig coffee and pastry. There were no Keurig containers out when we left, hard to understand at 6 am.
Thank richard b
Response from ChestnutHotel, Director of Sales at The Chestnut Boutique HotelResponded 25 August 2016
Dear Richard B,
First and foremost we apologize your stay was not satisfactory. The recent severe thunderstorms that swept through the area caused a power surge creating an issue within our elevator system. As our guest's safety is our utmost priority, we have shut the...More
It is a nice hotel in a good location. We got a really good price for the quality of the hotel and upon arrival we discovered why. The college students had returned the day before we arrived. So there was a crazy party going on...More
Thank Lori J
Response from ChestnutHotel, Director of Sales at The Chestnut Boutique HotelResponded 23 August 2016
Dear Lori J,
Thank you for reviewing The Chestnut Boutique Hotel in Morgantown, WV. We appreciate your compliments. Morgantown definitely becomes a rambunctious little city when the Mountaineers come back to town. Hope to have you back.
Director of Sales & Marketing
Response from elivela67 | Reviewed this property |
I'd call the hotel but if there isn't snow yet, the rooftop will likely be open. There are two hot tubs up there. When we were there, they weren't particularly hot, though. Very nice view and set up if the bar is open.