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Holiday Inn Express Newell

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Holiday Inn Express Newell
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Spruce Pine, North Carolina
Reviewed 3 weeks ago

Nice place. Quiet, clean , great staff. Food is the usual but you can get a English Muffin with peanut butter. Modern rooms, exercise room, newspaper and everyone was very nice. Couldn't ask for more my friend.

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Helpful?
Thank Johnbritt2013
galveston, Tx
Reviewed 17 October 2016 via mobile

Very nice, good central location. Three minutes from fiesta ware China factory. This hotel was about the only place for miles. Very clean, as it is relatively new. Staff was friendly and housekeeping did a great job of cleaning the room.

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Helpful?
Thank acwb11
Reviewed 14 October 2016 via mobile

Came here because the Mountaineer Casino was booked. Room was clean, Breakfast was good for what the hotel is, minus the eggs. The pool is not heated and there is no hot tub even though you can see one in the pictures. This hotel's best feature is the staff. Very, very courteous and professional. Would stay here again just for...

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Helpful?
Thank Josiah B
IHGService, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Josiah B, Thank you for writing a review about your recent stay with us and for choosing our hotel. I am happy to read you appreciate our clean room, helpful staff and wonderful breakfast. Please accept my apologies for falling short of your expectations due to the pool condition and if we did not offer the hot tub amenity....

Reviewed 28 September 2016 via mobile

Only hotel in Newell. Very nice staff and rooms are clean. I am not a huge fan of holiday inns as I like Hampton inns better however this is a decent options and beats making a long drive when visiting the refinery.

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Helpful?
Thank Hiram_from_Oh
IHGService, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Hiram_from_Oh, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and...

Chicago, Illinois
Reviewed 13 September 2016 via mobile

Good hotel. Staff is friendly. Food could have a little more variety . But I understand it's not the staffs fault. All the ladys take pride in there jobs they do . My company's books this place all the time .

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Helpful?
Thank harleyman597
Reviewed 20 August 2016 via mobile

I have stayed here for more than 120 nights over 5 business trips in the past 15 months. The only hotel in small town Newell, hence you don't have much of a choice. Really a simple, no frills hotel. The staff make the place exceptional though. Manager Heather, breakfast chef Vicky, Richard and Ralph, front desk Diane, Kay, Vicky, Naomi,...

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Helpful?
Thank Raymond T
Ohio
Reviewed 3 June 2016 via mobile

Visited for 2 nites with elderly parents to go to live horse racing. The hotel is remarkably clean, and beds very comfortable. Shower was one of the best I've seen! Only problem was that the check-in was stretched out to a half-hour all because my 89yr. old mother insisted on paying cash. Apparently there is no protocol for this. Yes,...

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Thank joconna
Easley, South Carolina, United States
Reviewed 1 June 2016 via mobile

Found this spot by mistake, it's in the middle of nothing. Upon check-in the young lady acted as if I was disturbing her (not sure how, no one around). Provided my IHG number...twice...... and surprise! Was brevet entered. Received no welcome points, received no upgrade (wasn't even mentioned), never acknowledged as a Spire member nor asked if I wanted points....

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Helpful?
Thank FlatDisappointed
IHGService, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear FlatDisappointed, Thank you for being an IHG Rewards Club Spire Elite member and submitting your review. We do always ensure we provide the benefits according to each level of our loyalty scheme. I am sorry that we failed to deliver an exemplary customer service at the front office and the breakfast items did not live up to your expectations....

OHIO
Reviewed 17 May 2016 via mobile

If your looking for clean comfortable room to stay this hotel is excellent! Extra comfy sheets and pillows. Went to breakfast bar @9am everything was empty including coffee?? Went to front desk Shannon apologized but did nothing, one of the staff was approaching I asked her for cream cheese she went in the back grabbed a couple and commented I...

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Helpful?
Thank OHIOKIM1968
Irwin
Reviewed 26 March 2016

This is the third time my wife and I have stayed at this property. We wanted to stay somewhere on the way to Berlin, Ohio for shopping and antiquing. This property is very clean and well maintained. The staff were friendly. The breakfast provided was very nice. It is a few miles from a the Mountaineer Casino and just across...

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Helpful?
Thank Thomas M

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The new Holiday Inn Express Newell is a 69-room Mountaineer hotel located minutes from Mountaineer Casino Racetrack & Resort and the Homer Laughlin China Co. and outlet, home of Fiesta ware. We feature free high-speed internet access, whirlpool rooms, an indoor pool and hot tub, exercise room, guest laundry, business center, microwaves and mini-fridges in all rooms, and suites. ... more   less 

Additional Information about Holiday Inn Express Newell

Address: 1181 Washington St, Newell, WV 26050-1437
Region: United States > West Virginia > Newell
Price Range: £82 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Newell 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Newell Hotel Newell
Holiday Inn Newell
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newell staff and other travellers.
3 questions
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Salineville, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Newell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think any room would be bad.”
 of 5 bubbles Steve517, 26 Oct 2015 | Read review
“All of their rooms seem to be good, and they are quiet.”
 of 5 bubbles tonyhY5900JI, 13 Oct 2015 | Read review
“We were on the second floor near the elevator and never heard any noise.”
 of 5 bubbles LindaD651, 30 Jun 2015 | Read review
“301 the suite is awesome for a bigger crowd”
 of 5 bubbles 736trentm, 16 May 2015 | Read review
“Check out shops in area and around East Liverpool if you like antique shopping. Must go and see factory at Homer Laughlin if you are a fiesta nut like I am”
 of 5 bubbles RoyH172, 5 Dec 2014 | Read review
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