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Comfort Inn New River

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Comfort Inn New River
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140 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn New River
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Showing 140: English reviews
Ocala
Reviewed 4 September 2016 via mobile

We were passing through on a sightseeing trip and we stopped here for a couple days. We went to New River gorge and visited several falls in the area. The hotel was clean and the staff was friendly. Would definitely stop there again if in the area.

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Helpful?
Thank Mccarol82
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Reviewed 30 August 2016 via mobile

We booked this hotel for two nights to raft and zip line with Ace Adventures. We didn't want to camp or rough it so that is why we went with a hotel. The hotel was close to Ace. The hotel is also on a main highway that many places to eat. The hotel was decent. Seemed clean and did the...

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Helpful?
Thank mdbIV
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

toronto
Reviewed 26 August 2016

Arrived late in the evening after a very long drive due to several kerfuffles delaying our departure from home to be greeted by a very friendly and accommodating front desk person. Room was small, beds clean, but smelled terribly of smoke, even though this it was supposed to be non-smoking and the window screen was torn, so we didn't really...

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Helpful?
Thank bunnycakes
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Wilmington, Ohio
Reviewed 13 August 2016 via mobile

Stayed 2 nights during our rafting trip on the New River. The room was basic, clean and comfortable. Staff friendly and efficient. The breakfast buffet could have been better, the eggs looked like they were made from powdered eggs and it was very crowded since many people are going rafting and hitting the buffet at the same time. We had...

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Helpful?
Thank Two_OHDivers
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Highland, Michigan
Reviewed 4 August 2016

Our room was fine. It was clean and the beds were comfortable, so all is great in that regard. There was a nice sized mini fridge. There was a microwave too. The breakfast was less than impressive. The staff was less than kind and welcoming. Overall, it was fine.

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Helpful?
Thank JenMiTy
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Knotts Island, North Carolina
Reviewed 31 July 2016

Fairly new hotel and very accommodating staff. Chose location because of closeness to bridge walk and rafting. Good value and great breakfast. Would stay again. Fayetteville is a cool small town. You are surrounded everywhere with incredibly beautiful nature.

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Thank mreschek
Reviewed 29 July 2016 via mobile

The staff is very friendly and helpful. The rooms are clean and the beds are nice and comfortable. The pillows felt so nice after a long day. The breakfast was excellent with plenty of choices. Easy access right off of Route 19. All around nice place to stay.

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Thank Leann K
Rochester
Reviewed 25 July 2016

We were doing the Bridgewalk and rafting in the New River Gorge so we chose this hotel for its proximity to those activities. We were VERY pleased with our entire stay. The staff was very friendly, the hotel and our room were clean and comfortable. Breakfast was adequate and met our needs each of the 4 days we were there....

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Thank GARY G
Indianapolis, IN
Reviewed 25 July 2016

We were mostly satisfied with this facility. They earn an A+ for having their food ready by 6:00 a.m. and all of the kitchen area and lobby was clean. The stairs needed to be cleaned a little better. Overall, I would recommend this hotel.

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Thank CAnn9
South Pasadena, Florida
Reviewed 25 July 2016

It was a very dark night in Beckley WV because a storm took out all the power. We had booked at a hotel in Beckley but couldn't stay because of the lack of electricity. So we drove north until we saw the power working and found the first hotel we could, it was 21:30 hrs and we had driven all...

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Thank gwblum

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn New River staff and other travellers.
3 questions
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Leola, Pennsylvania
Vinton, Virginia, United States
5 months ago
Fuquay-Varina, North Carolina

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Questions? Get answers from Comfort Inn New River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the woods”
245patm, 2 Oct 2016 | Read review
“Was not a bad room in the group!”
mreschek, 31 Jul 2016 | Read review
“Away from the elevator”
gwblum, 25 Jul 2016 | Read review
“Check out the bathroom first”
allaboutcomfort, 6 Jul 2016 | Read review
“ask for a room in the back of the hotel as the front faces the highway and can be a bit noisy.”
TraciAB_13, 5 May 2016 | Read review
5 of 5