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Quality Inn

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Quality Inn
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205 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Reviewed 1 week ago

The hotel was clean and nice. The staff (from front desk clerk to everyone I encountered) were very friendly and attentive. I would definitely recommend this hotel to friends and family and go there again if I'm in the area.

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Helpful?
Thank Lina P
Stephanie B, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 1 week ago

As someone who frequently stays at Choice Hotels, I can say I was very pleased with every aspect of my stay. I especially liked that there were areas around the elevators to sit in an area with seating, large windows and lots of light to enjoy. The staff was friendly and accommodating. Even though it is located conveniently close to...

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Helpful?
Thank Donna M
Quality132, Manager at Quality Inn, responded to this review

Thank you Donna for your feedback regarding your recent stay here with us! We are pleased to hear that your lodgings were great and with our remodeling underway, I am sure your return visit will be even more pleasing. We have replaced all bed linens, desk chairs, wall art, and new bedside lamps with charging stations. Our lobby has also...

A TripAdvisor Member
USA
1 review
Reviewed 2 weeks ago via mobile

The hotel was very nice. The staff was very helpful and very responsive to our needs. Also very good breakfat. The location is convenient to the mall and many restaurants were close by. Would stay again.

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Helpful?
Thank A TripAdvisor Member
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Waupaca
Reviewed 30 October 2016

We reserved 2 rooms for a wedding several months in advance. We arrived and were given 2 filthy rooms. Cob webs and dust hanging from ceilings. Bad smelling. We complained and were given 2 new rooms a little better. At least I didn't have trouble breathing. The other room the tv did not work. The best thing about the stay...

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Helpful?
1Thank gallwp
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Baltimore, Maryland
Reviewed 28 October 2016

After checking in, we found out that the heater didn't work. The mechanic guy showed up right away. He acknowledge he needed to fix the heater. We could either wait or switch room. We chose to switch room. He put me in the room next door. And.... after staying one night, the heater in that room was also broken. We...

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Helpful?
Thank lovetotravel12321
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Sharon, Wisconsin
Reviewed 27 October 2016

Quality Inn in Brookfield WI was great place to stay.... Staff were friendly, caring and pleasant, starting from the front desk reception. Breakfast meals are very good and delicious... Rooms are warm while outside is cool. I highly recommend this hotel for locals and foreigners.

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Helpful?
Thank mylundy3
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Green Bay, Wisconsin
Reviewed 11 October 2016

Most of my previous visits have been great. This trip was great until Sunday morning. Between 9:30 A.M. and 10:20 A.M. housekeeping stopped by 3 times to see if we had checked out of our room yet. Check out was before Noon and we were taking our time until certain things were open.

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Helpful?
Thank scottflegel37
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping knocking on your door on your recent visit. I have shared your feedback with my entire staff to ensure we handle these types of situations...

Aledo, Illinois
Reviewed 30 September 2016

Unloaded luggage under motel canopy, during a downpour. Checked in, and the clerk pointed to the opposite side of motel for our room location, saying there was parking in front of room. I loaded luggage back in vehicle, drove to other side of motel, searching for the room only to eventually find out from the desk clerk that it was...

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Helpful?
1Thank Ed W
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Superior, Wisconsin
Reviewed 22 September 2016

FIND A DIFFERENT HOTEL - ANY HOTEL! Long story short: Horrible customer service, poor management, disgusting property overall with lots of issues. This is the worst hotel experience I've had in 35 years of traveling the world and working as a travel professional. Where to begin...bathtub backs up and front desk agrees to fix. That night return to find it...

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Helpful?
Thank TravelAgentQueen
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. As to regards to your situation during your stay, the first night you checked in a day early and we also honored your 15% off advance purchase rate, which normally requires 7 days in advance booking. Your also received a FREE upgrade...

Reviewed 20 September 2016

Stayed for four nights while taking care of my mother at a nearby hospital. For 2 nights straight the room was not cleaned. There were hairs under the bed spread indicating its uncleanliness. There was a ring around the tub, as well as unstocked supplies in the room. When I reported the infractions to the manager she refused to handle...

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Helpful?
2Thank Zakiya R
Quality132, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
From cheese curds to cheese heads, discover it all when you stay at our Quality Inn(R) hotel in Brookfield, WI is a short drive away from Downtown Milwaukee. Our pet-friendly Quality Inn hotel in Brookfield is conveniently located near many points of interest like the Milwaukee Mile Speedway, in addition to: - Milwaukee County Zoo - Wisconsin State Fair Park - Brookfield Square - Harley-Davidson Museum - Miller Park We are also a short drive to the Milwaukee Art Museum and Potawatomi Bingo Casino. Take care of basic business needs with access to copy and fax services, or hold an event in our meeting room that can accommodate up to 106 guests. Take advantage of these additional amenities at our Brookfield hotel: - Free breakfast - Free WiFi - Fitness center - Outdoor pool - Guest laundry facilities Get refreshed in our inviting guest rooms, which feature flat-screen TVs, hair dryers, coffee makers, desks, microwaves, refrigerators, irons and ironing boards. You can always depend on our Quality Inn hotel to give you great value. At Brookfield, WI hotels like ours, you get an affordable hotel with all the amenities you expect, whether on business travel, a weekend getaway or vacation. ... more   less 

Additional Information about Quality Inn

Address: 20150 W Bluemound Rd, Brookfield, WI 53045-5956 (Formerly Fairfield Inn)
Region: United States > Wisconsin > Brookfield
Price Range: £50 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Quality Inn Brookfield Hotel Brookfield
Brookfield Quality Inn
Hotel Style:
#4 Business Hotel in Brookfield
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the third floor facing away from the roads.”
 of 5 bubbles donnamB9563QF, 26 Nov 2016 | Read review
“Check room before you commit”
 of 5 bubbles gallwp, 30 Oct 2016 | Read review
“A room somewhere else.”
  • Behind the bathroom door.
  • Greasy hand print on desk chair
 of 5 bubbles susansF7996CM, 27 Aug 2016 | Read review
“DO NOT STAY HERE rooms are small, place is falling apart.”
  • Nice bathroom door
  • Chair of Death
  • Mold on wall
  • Filthy vent
  • Drywall patch??
  • Dust and debris behind night stand
  • Piiow bags
  • Closet door,hits jamb
 of 5 bubbles robertoE4639LB, 16 Aug 2016 | Read review
“Find a different hotel.”
 of 5 bubbles MulliganMcDuff, 7 Aug 2016 | Read review
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