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Baymont Inn & Suites Eau Claire WI

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Baymont Inn & Suites Eau Claire WI
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379 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Cary, Illinois
Reviewed 4 days ago NEW

I checked in and the key did not work. Then another room given and dirty and hair in the bed. Then another room was given and the desk clerk had an attitude. Maid did bad job in second room. GROSS.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Q288XDscotts
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am truly sorry to here about your experience. I will be addressing this issue with my team immediately to assure that this does not happen again. I would like to resolve this issue to your satisfaction. To do so, please contact me at...

Madison, Wisconsin
Reviewed 6 days ago NEW

Older hotel in Eau Claire. Clean but needs updating. Room was older with a heater that was horrible and noisy. Carpet needs updating throughout

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Helpful?
Thank 926cynthiau
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. Your feedback allows us to better ourselves and to better serve our guests. I will have maintenance look into the heater immediately. I am happy to see that you found your room to be clean to your satisfaction. We look forward to seeing you...

Apple Valley, Minnesota
Reviewed 1 week ago

Jessica and her staff are very friendly. The hotel is very clean! Thanks for making my first stay at your hotel a pleasure. I will be back

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Helpful?
Thank Deb H
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Deb, Thank you for taking the time to give us feedback about your stay. It was a joy having you as our guest. Our team is very happy to see that you enjoyed your stay with us at the Baymont Inn & Suites Eau Claire. We look forward to seeing you again the next time you are in Eau Claire!...

New Lisbon, Wisconsin
Reviewed 2 weeks ago

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Helpful?
Thank libradog2017
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Elgin, North Dakota
Reviewed 3 weeks ago

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Thank erical783
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Enid
Reviewed 3 weeks ago

Overall the hotel was great, the room was a little smaller than I'd have liked but was in pretty good shape. You can tell the hotel is older as the bathroom needs to be re-caulked and such but it met our needs. The huge breakfast made it all worth it though :)

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank jessican762
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am happy to find your stay and breakfast enjoyable. I will have the caulking in the bathroom addressed immediately. Your feedback allows us to better serve our guests. We look forward to seeing you again the next time you are in the Eau...

Onalaska, Wisconsin
Reviewed 4 weeks ago

I am a woman traveling alone. My first room that I was given the dead bolt did not work. I reported the issue and was given a second room. The dead bolt did not lock in this room either. There was not a security hook on the door for this room. I went back down to the registration desk for...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank juliestanford15
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. It allows us the opportunity to better improve ourselves for our guests. Our door latches have been recently updated, and does not require the part on the door. The single swing latch holds the door secure without the door being able to be propped...

Marshfield, Wisconsin
Reviewed 13 December 2016

We stayed here on short notice, due to weather. I felt sorry for the girl working, they had a lot of check-ins and apparently all the rooms were not cleaned as she was told. She was frazzled, but still had a very good attitude and friendly. She did have to go check to see if the room she was going...

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Helpful?
Thank kim k
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for providing feedback about your stay with us. I will follow up with our staff to assure that this issue does not happen again. I am however happy that you enjoyed your stay and found your room to be clean and comfortable. We look forward to seeing you again the next time you are in...

Medina
Reviewed 13 December 2016

The lady checking us in was very unprofessional, our room was extremely small and the heat was set on high so it was a hundred degrees when we walked in. It was already late when we arrived but couldn't sleep because it was so hot, even with a window open. The French toast tasted moldy and not much of a...

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Helpful?
Thank 637bonnieh
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

Dear Valued Guest, Thank you for taking the time to give us feedback about your stay. I am truly sorry to hear that we did not meet your expectations. I will speak with the staff in regards to these issues that you brought to my attention. We will use your feedback to improve ourselves and the quality of stay for...

Osceola, Wisconsin
Reviewed 7 December 2016

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Thank arcampeau
BaymontInnEauClaire, General Manager at Baymont Inn & Suites Eau Claire WI, responded to this review

22 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience the comfort and convenience of Baymont Inn and Suites - Eau Claire. With our location off of I-94, Hwy 93, & Hwy 53, we are convenient and easy to find. Our newly renovated hotel offers non-smoking guest rooms equipped with home style amenities, including a microwave and refrigerator in each guest room. We offer our guests a complimentary hot breakfast each morning. Check email in the comfort of your room with free Wi-Fi Internet access or catch up on your favorite shows on our 32-inch, flat-screen TVs. If you feel like being active, go for a swim in our heated indoor pool or get your heart pumping with a workout in our fitness center. Come experience our hometown hospitality. You're always welcome!" ... more   less 

Additional Information about Baymont Inn & Suites Eau Claire WI

Address: 4075 Commonwealth Ave, Eau Claire, WI 54701 (Formerly Heartland Inn)
Region: United States > Wisconsin > Eau Claire
Price Range: £57 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Eau Claire WI 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Heartland Hotel Eau Claire
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Eau Claire WI staff and other travellers.
1 question
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Gaylord, Minnesota
7 months ago

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Questions? Get answers from Baymont Inn & Suites Eau Claire WI staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your sheets and the rest of the hotel room before staying and spending your money! Our room had stained linens and mold on the fridge!”
  • Mold on fridge
  • Mold on the fridge.
  • Stains on the sheets and mattress pads.
  • torn linens and skirts.
 of 5 bubbles OkeySuper8, 18 Oct 2016 | Read review
“rooms by side doors are easy to access”
 of 5 bubbles dbqbetty, 9 Sep 2016 | Read review
“Since there are no elevators, if you need assistance, I recommend the first floor.”
 of 5 bubbles 316reggiem, 15 Aug 2016 | Read review
“Avoid room 108 and do not put more than 2 people in a room.”
 of 5 bubbles spike9090, 9 Jul 2016 | Read review
“we stayed on 2nd floor so we wouldn't hear noise above us. Hotel was actually very quiet on our end. there was remodeling going on at the other end of hotel.”
 of 5 bubbles G3958CZamyk, 9 May 2016 | Read review
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